Brought in my car for repair a few weeks ago. The problem was diagnosed quickly, David in customer service was very pleasant, the repair was done in less time then was estimated and best of all my vehicle runs great. Thank you for the great service. Reliable service everytime!

David has a way of explaining the issue your vehicle is having, what the auto technician recommends you need to fix/replace, and even provides insightful knowledge that had me believing that David was working on my vehicle.Bring my wife's 96' Toyota and my 03' Nissan here for service.

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About Us

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Japanese Auto Masters was founded in 1982 by Tommy and Cindi Potter in a small building shop close to the Virginia Beach oceanfront. Tommy originated Japanese Auto Masters to address the needs of consumers driving Japanese-made vehicles at a time when there were no independent repair service centers that specialized exclusively in all Japanese makes and models.

Our Team

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How long have you worked for Japanese Auto Masters? How long have you been a Service Advisor? I started as a shop porter and moved up over the years to eventually become the Assistant Parts Manager. My career has also included various positions throughout the automotive industry. What do you like to do in your free time?

Services

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Japanese Auto Masters is proud of all our employees. Ultimately it is the skill and efficiency of our Technicians that customers count on to maintain the reliability and safety of their vehicles. All of our Technicians are required to become ASE certified and must maintain their certifications while they are employed by Japanese Auto Masters.

1728 Reviews

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True, honest professionals and the best service! Thanks for taking care of my daughter's Hyundai Accent (engine coolant, transmission fluid, and filter replacements). Appreciate the bumper to bumper look and identifying items of concern. Returning customer and will continue to recommend to friends in the area.

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