Business Details
50+ Years
experience
Emergency
services
Trusted Auto Repair & Collision Services in Virginia Beach
Since 1963, London Bridge Motor Company & Bodyshop Company & Collision Shop has been a family-owned-and-operated automotive repair center dedicated to providing honest, high-quality service to the Hampton Roads community. Our team of 26 qualified professionals, led by the Moore family, specializes in mechanical repairs, collision restoration, and 24-hour towing services for both domestic and foreign vehicles. With over five decades of combined experience, we prioritize transparency, integrity, and customer education, ensuring clients understand every repair while maintaining competitive pricing. Our state-of-the-art facility features advanced diagnostic tools, unibody straightening equipment, and ADAS calibration technology to meet modern automotive needs.Recognized by major insurance companies and trusted by generations of drivers, we offer a lifetime warranty on collision repairs and prioritize personalized service over mass production. From routine maintenance to complex diagnostics, our commitment to excellence has earned us long-term loyalty and numerous testimonials highlighting our reliability, communication, and fair pricing. As a NAPA-certified repair facility, we combine technical expertise with a family ethos, treating every customer and employee as part of our extended family.
Services
Auto Repair
Collision Repair
24-Hour Towing
VA State Inspections
Brake Service
Oil Changes
Transmission Service
Computer Diagnostics
Tire Replacement
ADAS Calibration
Details
- Year established: 1963
Highlights and features
- We offer over 50 years of family-owned automotive expertise.
- Our team includes 26 qualified technicians with specialized training.
- We provide 24-hour emergency towing services.
- Recognized by all major insurance companies for collision claims.
- We offer a written lifetime warranty on all collision repairs.
Associations and certifications
- NAPA
What people say
Honesty and integrity
Excellent customer service
Timely repairs
Reasonable price
Great work
Services
Auto Repair
Our full-service auto repair covers brake systems, engine diagnostics, oil changes, and HVAC maintenance for domestic and foreign vehicles. Using NAPA-certified techniques, we ensure reliable repairs with transparent explanations. Our 26 technicians combine decades of experience with computer diagnostics to resolve issues efficiently.
Collision Repair
Specializing in post-accident restoration, we use laser alignment and factory-grade paint booths for precise repairs. Our lifetime warranty guarantees quality, while insurance coordination simplifies claims. From minor dents to structural damage, our team restores vehicles to pre-accident condition with attention to detail.
24-Hour Towing
Available 24/7 for roadside emergencies, our towing service responds promptly to accidents and breakdowns. Partnering with Virginia Beach Police Department, we offer safe vehicle recovery and temporary storage. Customers praise our rapid response and assistance with unloading belongings after incidents.
VA State Inspections
We perform DMV-compliant annual inspections for Virginia vehicles, identifying needed repairs to pass efficiently. Technicians explain inspection criteria and complete necessary fixes promptly. Early scheduling options help avoid registration delays while ensuring road safety compliance.
ADAS Calibration
Our advanced driver-assistance systems recalibrate collision-damaged sensors to factory specifications. This critical service restores safety features like lane-keeping and automatic braking. As one of South Hampton Roads' few providers, we use updated targeting systems for modern vehicle technology.
People
Irene Moore
Owner
Co-founder and matriarch of London Bridge Motor Company & Bodyshop Company & Collision Shop Company, Irene Moore has led the business since 1963. Known as 'Mom' to employees, she maintains her late husband's commitment to integrity while overseeing daily operations and customer relations.
Robert Moore
Auto Repair Manager
Eldest son of the founders, Robert Moore manages mechanical services with 30+ years of experience. A NAPA-certified leader, he supervises technicians in brake repairs, engine diagnostics, and scheduled maintenance while upholding family business values.
Charles Moore
Collision Repair Manager
Younger son Charles oversees collision services, combining technical expertise with customer care. He manages refinishing, structural repairs, and insurance coordination while ensuring adherence to the shop's lifetime warranty standards for quality workmanship.
Harry Honaker
Assistant Manager
With over two decades at the shop, Harry Honaker supports auto repair operations as assistant manager. His mechanical expertise and customer service skills help maintain efficiency in the busy Virginia Beach facility while mentoring junior technicians.
Questions
What auto repair services do you offer?
We handle brake systems, engine repairs, oil changes, diagnostics, HVAC service, and scheduled maintenance for all vehicle types.
Do you work with insurance companies for collision claims?
Yes, we're recognized by all major insurers and coordinate directly with adjusters to simplify your collision repair process.
Are your technicians certified?
Our 26 staff members include NAPA-certified technicians with specialized training in modern automotive systems and diagnostics.
Do you offer 24-hour towing services?
Yes, we provide 24/7 emergency towing and partner with local authorities for accident response in Virginia Beach.
What areas do you serve?
We serve all Hampton Roads communities including Virginia Beach, Chesapeake, Norfolk, and Suffolk from our main location.
Do you provide lifetime warranties?
Yes, we offer written lifetime warranties on all collision repairs to ensure long-term quality and customer satisfaction.
Reviews (7)
Jam
Jun 22, 2022
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Get inspections for all my vehicles here. This establishment is very friendly, kind, and clean. With an appointment you are in and out in a timely manner. Would recommend to anyone.
Sonny Butler
Jun 20, 2022
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I've been going to London Bridge for more than 10 years and wouldn't go anywhere else. They take care of my everyday drivers as well as my classic show cars, one that is a national award winner. I wouldn't go anywhere else. Service: Air conditioning
Mrs. Jessika Boddie
May 24, 2022
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Had my engine replaced and it drove horrible ever since the first day I picked it up. Took it back at least 3 times because they kept saying nothing was wrong. Then they finally fixed something else, which still didn't fix the issue of how bad it drove. I told them again it still wasn't driving right and they said they couldn't find anything wrong. I was later told by another shop that the engine they put in was bad and I have to replace it again.
Owner seemed nice but the quality of the work I received just wasn't it, especially with the amounts I paid out of pocket. I wasted almost $3000 on a used engine that made my car run horribly and I still have to pay to have replaced all over again.
Owner seemed nice but the quality of the work I received just wasn't it, especially with the amounts I paid out of pocket. I wasted almost $3000 on a used engine that made my car run horribly and I still have to pay to have replaced all over again.
Penni Slovensky
May 15, 2022
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This is the BEST PLACE I have ever dealt with regarding auto repairs. We were only in town for 8 days and will not be anywhere longer than 14 days for 3 months. Our back truck window shattered after a jackknife situation. It also damaged the drivers side cab so we could not just get glass. We had to have the repairs done to the cab to get the glass in. They were amazing at getting us in and repaired in 2 days.
It was 2 days earlier than expected. The entire office staff treated us like family and Brian who dealt with the estimate and repairs was amazing. The quote was 1200.00 cheaper than another place we checked. After the repairs, you would never know it had ever been damaged. It was perfect! They even vacuumed the entire truck, got all the shattered glass out, washed the truck and added tire shine. Who does that? This place does! Highly recommended this place!
It was 2 days earlier than expected. The entire office staff treated us like family and Brian who dealt with the estimate and repairs was amazing. The quote was 1200.00 cheaper than another place we checked. After the repairs, you would never know it had ever been damaged. It was perfect! They even vacuumed the entire truck, got all the shattered glass out, washed the truck and added tire shine. Who does that? This place does! Highly recommended this place!
Greg
May 05, 2022
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Great experience! Professional. Reasonable price. Full service. I would recommend this business for general car repairs.
Lilly
Apr 13, 2022
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Had 3 other shops try to fix my car. the last one giving up and saying "there must be a gremlin in the engine" - no kidding. A friend of the family recommended London Bridge Motor Co. and I decided to give it a shot. It took a bit of time but I am patient. They were able to fix the problem that other mechanics had given up on and I was very pleased with what I was charged, it was very fair for the amount of work that went into the vehicle. I would 100% recommend them.
Jane C.
Feb 04, 2022
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So, I had recently noticed I had some kind of leak in my car. I had recently replaced my windshield using Auto Glass Now. I went to Auto Glass Now to ask them to check the seal and they told me there was no problem with my windshield and the issue was I had corrosion along the roof of my car. I didn't really believe them, so I took it to London Bridge Motors. I was able to walk in and they did the standard test, showed it to me, and explained it to me, and let me record it as proof that my roof was not corroded, and that indeed, the windshield sealant had leaks.
They were super professional, friendly, and honest. They didn't charge me for the check. I'm going back to Auto Glass Now to get them to resolve this but hopefully I can go back to London Bridge Motors to have them fix my windshield the right way.
They were super professional, friendly, and honest. They didn't charge me for the check. I'm going back to Auto Glass Now to get them to resolve this but hopefully I can go back to London Bridge Motors to have them fix my windshield the right way.
