Sonsio Sonsio
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Sonsio

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Business Details
42 Years
experience
Emergency
services
Vehicle Protection Solutions for Dealers & Consumers
Since 1984, Sonsio has been a leader in the automotive industry, dedicated to providing innovative vehicle protection solutions. Our comprehensive lineup of programs, including Tire Road Hazard Protection, Appearance, Mechanical Advisory, and RV Protection, is designed to keep vehicles safe, maintain their appearance, and maximize resale value. With a network of over 58,000 repair shops across North America, we offer customized solutions tailored to the unique needs of dealerships, manufacturers, and consumers.

Our commitment to excellence is reflected in our end-to-end support, industry-leading expertise, and a track record of generating measurable results for partners. We pride ourselves on delivering reliable, affordable coverage that addresses everyday challenges while fostering long-term customer loyalty and profitability.
Services
Tire Road Hazard Protection Appearance Protection Mechanical Advisory RV Protection Dent Repair Windshield Protection Bumper Repair Key Protection Headlight Brightening Interior Repair
Details
  • Year established: 1984
Highlights and features
  • We offer over 41 years of expertise in automotive protection plans.
  • Our nationwide network includes 58,000+ certified repair facilities.
  • Customized programs address specific dealership and consumer needs.
  • End-to-end claims management ensures seamless customer experiences.
  • Proven track record of driving dealership profitability and retention.
What people say
Excellent customer service Smooth claims process Hassle-free nationwide coverage Prompt assistance Highly recommend
Services
Tire Road Hazard Protection
Our Tire Road Hazard Protection program covers tire and wheel damage from road hazards, offering nationwide coverage with options for automatic enrollment or point-of-sale purchases. This service helps dealerships generate immediate revenue while providing customers with stress-free replacements and repairs. Backed by decades of industry experience, it eliminates long-term financial risks and drives repeat business through reliable, hassle-free claims processing.
Appearance Protection
Appearance Protection plans safeguard vehicles against dents, windshield damage, bumper scuffs, and interior wear. Repairs are performed by certified technicians at dealerships, ensuring a 100% satisfaction guarantee and lifetime warranty. This service preserves vehicle aesthetics and resale value, offering customizable packages that combine multiple protections for comprehensive consumer benefits and increased dealership profitability.
Mechanical Advisory
Mechanical Advisory provides ASE-certified technician support for vehicle diagnostics, repair estimates, and rental car guidance. Features include live chat integration, on-demand phone assistance, and used car buying reports. This service enhances dealership credibility by offering expert-backed solutions, improving customer trust, and differentiating partners in competitive markets through value-added support.
RV Protection
RV Protection plans cover tire/wheel damage, cosmetic repairs, and surface protection for recreational vehicles. Additional benefits include roadside assistance and transportation reimbursement during repairs. Designed for RV dealerships, this service increases profit margins on deliveries while giving owners peace of mind, ensuring their vehicles remain functional and visually appealing for long-term enjoyment.
Parts & Labor Warranties
Nationwide Parts & Labor Warranties extend coverage beyond original manufacturer terms, offering customizable plans for auto parts suppliers and dealerships. These programs include warranty enhancements and extenders that boost sales, improve customer retention, and create recurring revenue streams without additional risk. Backed by a vast service network, they ensure consistent claims resolution and customer satisfaction.
People
William R. Jones
Founder
William R. Jones founded Sonsio in 1984 after identifying a gap in nationwide automotive warranty solutions. His vision created the first national warranty network for the aftermarket industry, revolutionizing customer loyalty programs for Shell Auto Care. With decades of automotive experience, he built a legacy of innovation and trust.
Questions
What does Tire Road Hazard Protection cover?
Tire Road Hazard Protection covers repair or replacement costs for tires and wheels damaged by road hazards like potholes, debris, or punctures. Optional cosmetic coverage for wheels is also available.
How do I file a claim for Appearance Protection?
Contact your dealership or use the dedicated claims phone line provided in your coverage documentation. Repairs are completed at certified facilities with a satisfaction guarantee.
Is Mechanical Advisory available 24/7?
Mechanical Advisory support is available during standard business hours. Emergency roadside assistance is offered separately through specific protection plans.
Can RV Protection plans be customized?
Yes, RV Protection plans can be tailored to include appearance, surface, and mechanical coverage options that meet specific dealership and consumer needs.
What areas does Sonsio serve?
Sonsio operates nationwide across the U.S., Canada, and Puerto Rico with a network of over 58,000 certified service locations.
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Reviews (7)
Natasha Fedosenko
Jun 05, 2022 Report
This company is a scam. I followed up twice with them and they still have not responded or fulfilled my claim. We will connect the the Better Business Bureu.
Taylor M.
Apr 13, 2022 Report
This place is awesome. So convenient and such a good value if you purchase it through your dealership.
J. J. Simon
Mar 08, 2022 Report
Sara was incredible with scheduling my service appointments and they did a great job with the work on my car.
Berlynn Parson
Jan 21, 2022 Report
It was recommended to to me that I purchase this coverage at the time I purchased my car. I thought I would probably never need it and I also felt it was just some type of sales gimmick. I went ahead and purchased it and I am so happy I did. I experienced damage to my car window and was very concerned because it has all of these sensors in it. I called this insurance provider and the representative that answered the phone was so kind, courteous and professional.

He took my claim over the phone and scheduled me at their recommended vendor the same day. I went to the vender at my scheduled appt and they were also very professional and eased my concerns. They replaced my car window with the sensors and I drove out of their shop within a couple of hours. I was very happy and will now always recommend that everyone elect the insurance because you never know when you will need it. My cost for the window replacement service was zero.
Travis Sheveland
Jan 14, 2022 Report
From start to finish was great, and chosen facility was great as well. Only improvement.they didn't clean up my dash board after repair and left quite a bit of debris behind.
Cathy Janicki
Dec 19, 2021 Report
This business was great responding quickly once our claim was filed. Safelite Glass was the glass repair company and the shop installer was rude when a problem with the install was pointed out to him. Once the repair was completed everything was great.
Katherine Ames
Dec 11, 2021 Report
Very little effort to coordinate claim and repairs. Miguel was extremely helpful, and the follow-up was great. Good customer service and value for the protection package I purchased.