Business Details
50+ Years
experience
Emergency
services
Trusted Auto Body Repair in Eugene, OR
Founded in 1973, Old Dominion Collision Repair Center has built a legacy of excellence in auto body repair and client service. Our commitment to quality is demonstrated through our I-CAR Platinum Certification and manufacturer-specific training programs with brands like Tesla, Subaru, and BMW. As a family-owned business for nearly five decades, we combine generational expertise with cutting-edge technology to deliver precise repairs using factory OEM parts. Our team of certified technicians undergoes continuous training to maintain industry-leading standards, supported by partnerships with qualified alignment shops and access to advanced diagnostic tools. We prioritize transparency throughout the insurance claims process and offer unique benefits like lifetime warranties on repairs and low-cost loaner vehicles, including a fully electric Tesla Model 3.Our community involvement through organizations like Relief Nursery reflects our dedication to local service beyond automotive repair. With two dedicated locations in Eugene, Oregon, we serve the Willamette Valley region with both walk-in availability and after-hours vehicle drop-off options. Our text communication system and photo submission process streamline modern customer interactions while maintaining personalized service. This combination of technical expertise, customer-centric policies, and community values has earned us consistent recognition as a trusted repair facility in the Pacific Northwest.
Services
Collision Repair
Wheel Alignment
Insurance Assistance
Windshield Repair
Rental Car Assistance
Diminished Value Claims
Steering Repair
Estimate Consultation
Total Loss Processing
Details
- Year established: 1973
Highlights and features
- 50+ years of continuous operation with generational automotive expertise
- Factory-certified technicians trained by major automotive manufacturers
- Lifetime warranty covering all repair workmanship
- Complimentary rental car assistance including electric vehicle options
- Community-focused business supporting local organizations since 1973
Associations and certifications
- I-CAR Platinum Certified
- Tesla Certified
- Subaru Certified
- Volvo Certified
- BMW Certified
- Honda Certified
What people say
Excellent service
Smoothly and effortlessly
Professional and friendly
Exceptionally clean facilities
Completed early
Services
Collision Repair
Our certified technicians handle everything from minor dents to major collision damage using factory-approved methods. We follow manufacturer repair procedures while maintaining open communication with insurance providers. Each repair includes comprehensive quality checks to ensure structural integrity and paint matching.
Wheel Alignment
We coordinate with qualified alignment specialists to correct vehicle tracking issues after collisions. Our process ensures proper tire contact with road surfaces using precision equipment. This service helps maintain vehicle handling characteristics and prevents uneven tire wear.
Insurance Assistance
Our team works directly with insurance companies to streamline the claims process. We provide detailed documentation and transparent communication throughout repairs. This service helps ensure accurate valuation and proper coverage for collision-related damages.
Windshield Repair
We install OEM-quality windshield glass and perform necessary sensor calibrations for modern driver-assistance systems. Our technicians ensure proper adhesion and sealing to maintain vehicle structural integrity. This service includes recalibration of forward-facing safety systems when required.
Rental Car Assistance
We provide low-cost loaner vehicles including electric options, with coordination of rental arrangements through major providers. This service ensures continued mobility during repair periods while maintaining insurance coverage requirements.
People
Current Owner
Owner/Operator
Third-generation automotive professional with over 25 years in collision repair. Transitioned from detailing to production management before becoming owner in 2014. Maintains founding commitment to quality while expanding service capabilities. Holds active role in daily operations and staff training.
Questions
What certifications does Old Dominion hold?
We maintain I-CAR Platinum Certification and manufacturer-specific training with Tesla, Subaru, Volvo, BMW, and Honda. Our technicians complete ongoing training programs to stay current with evolving repair technologies.
Do you offer rental car assistance?
Yes, we provide low-cost loaner vehicles including a 2021 Tesla Model 3. We also coordinate rental arrangements with Hertz and Enterprise for extended repair periods.
What warranty do repairs include?
All repairs come with a written limited lifetime warranty covering our workmanship. This warranty remains valid regardless of ownership changes for as long as the vehicle is registered.
How do you handle insurance claims?
We work directly with your insurance provider to process claims efficiently. Our team provides detailed documentation and maintains transparent communication throughout the repair process to ensure proper valuation.
Can I schedule after-hours drop-off?
Yes, we offer after-hours vehicle drop-off and pickup arrangements for customer convenience outside our standard business hours.
Reviews (4)
Timothy Duenas
Jun 21, 2022
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Great communication from the get go. Initial conversation answered all my questions with follow up reminders via text. Rental car process with nearby Enterprise was smooth. One of the few Tesla service providers outside Portland. Highly recommend. Service: Body & Trim
Jadd Mustafa
May 26, 2022
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I heard good things, and they exceeded my expectations. 100% reccomend. Very good work, very good service. They update you with call or text every step of the way. They are knowledgable and helpful when dealing with insurance companys. They are transparent and upfront. I drove 2 hours out my way to have my car repaired there - completely worth it. Thanks y'all!
Joshua Coates
May 17, 2022
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Everyone at Old Dominion was easy to work with through the entire process of having a side mirror replaced. Their quote was competitive, scheduling was a breeze and they made drop off and pick up easy. Would highly recommend! Service: Body & Trim
Cheryl Rogers
May 15, 2022
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Once the process started, there was great communication from them keeping me updated. The work was flawless and they returned my vehicle clean, inside and out, completely repaired, looking so much better than it did when I brought it there! Great job Old Dominion! Service: Body & Trim
