Business Details
35 Years
experience
Family-Owned Auto Repair Services in Eugene, OR
C & L Automotive has been serving the Eugene community since 1991 with comprehensive automotive repair and maintenance solutions. Our ASE-certified technicians bring over 115 combined years of expertise in servicing domestic and foreign vehicles, from routine maintenance to complex diagnostics. We prioritize customer satisfaction through transparent communication, fair pricing, and a 2-year/24,000-mile warranty covering all repairs. As a family-owned business, we foster a professional yet personable environment for both clients and team members. Our commitment extends beyond automotive services through active community involvement in local schools and charitable initiatives.We specialize in engine diagnostics, brake systems, transmission repairs, and scheduled maintenance packages tailored to individual vehicle needs. Our facility maintains state-of-the-art equipment to handle modern automotive technology while preserving traditional craftsmanship. Customer trust is reinforced through complimentary multi-point inspections with every service. We differentiate ourselves through exceptional follow-up care and a proven track record of resolving issues that other shops cannot. Our team participates in ongoing technical education to stay current with evolving automotive standards.
Services
Brake Service
Transmission Repair
Diagnostic Service
BG Fluid Services
Scheduled Maintenance
Check Engine Light Diagnostics
Suspension Repair
Oil Changes
Tire Services
Pre-Purchase Inspections
Details
- Year established: 1991
Highlights and features
- 2-year/24,000-mile warranty on all repairs
- ASE-certified technicians with 115+ combined years experience
- Complimentary multi-point inspections with every service
- Member of Willamette Business Builders Networking team
- Specializing in complex diagnostics other shops can't resolve
Associations and certifications
- ASE Certified
- TECHNET-certified
- Pronto Smart Choice-certified
What people say
Trust Ryan and his team
Fantastic work
Excellent job
Professional and kind
Reasonable pricing
Services
Brake Service
Our brake specialists handle complete brake system diagnostics and repairs including pad replacement, rotor resurfacing, caliper maintenance, and ABS system troubleshooting. We use manufacturer-grade components and follow strict safety protocols to ensure optimal braking performance. Customers receive detailed explanations of required repairs and maintenance schedules.
Transmission Service
We provide comprehensive transmission diagnostics and repair services for both automatic and manual systems. Our technicians address shifting issues, fluid leaks, and mechanical failures using specialized diagnostic tools. Services include fluid exchanges, filter replacements, and complete transmission overhauls when necessary.
Diagnostic Service
Our advanced diagnostic equipment identifies engine and system malfunctions through OBD-II scanning and data analysis. We specialize in resolving check engine light issues, electrical system faults, and complex drivability problems. Technicians provide clear explanations of diagnostic findings and repair options.
BG Fluid Services
We offer complete fluid maintenance packages including oil changes, transmission fluid exchanges, cooling system flushes, and power steering fluid replacements. Our BG products meet manufacturer specifications for optimal vehicle performance. Services include filter replacements and system sanitation treatments.
Scheduled Maintenance
Our maintenance programs follow factory-recommended schedules for 30K, 60K, and 90K mile intervals. Services include multi-point inspections, fluid checks, belt and hose replacements, and component adjustments. We maintain detailed service records for future reference and warranty compliance.
People
Ryan Scroggins
Owner / Manager
With 22 years in automotive repair, Ryan leads our team with expertise in vehicle diagnostics and repair. He prioritizes customer satisfaction and technician development while maintaining community involvement through local charity work.
Craig Kenney
Service Writer
A master ASE-certified technician with 30 years' experience, Craig specializes in Nissan and Kia vehicles. He excels in hybrid and EV electrical systems diagnostics while mentoring junior technicians in advanced automotive technologies.
Anthony Coker
Automotive Technician
With 13 years of experience, Anthony specializes in vehicle diagnostics and repair. He brings expertise in classic car restoration and enjoys applying his mechanical skills to both modern and vintage automobiles.
Jacob Bentley
Automotive Technician
A Umpqua Community College graduate, Jacob focuses on vehicle restoration projects. He combines technical expertise with a passion for automotive history while maintaining our shop's relaxed, collaborative environment.
Dustin Warren
Automotive Technician
With 17 years in the industry, Dustin specializes in HVAC systems and electrical diagnostics. He contributes technical expertise while maintaining our shop's commitment to comprehensive, customer-focused service solutions.
Questions
What services does C & L Automotive offer?
We provide complete automotive services including brake repair, transmission maintenance, engine diagnostics, fluid exchanges, and scheduled maintenance for domestic and foreign vehicles.
Do you work on both foreign and domestic vehicles?
Yes, our ASE-certified technicians service all makes and models including both foreign and domestic automobiles, trucks, and SUVs.
What warranty do you provide?
We offer a 2-year/24,000-mile warranty covering all repair work, parts, and labor performed at our facility.
Are appointments necessary?
While walk-ins are welcome, scheduling appointments ensures timely service. We recommend calling ahead for major repairs or diagnostic work.
Do you offer pickup/drop-off services?
Yes, we provide complimentary local transportation for customers needing vehicle drop-off or pickup during business hours.
Reviews (5)
Ati Ude
Jun 04, 2022
Report
Have had these guys do a few different vehicles for me and they always do amazing work and get my vehicle back before it's promised usually. Can't do better then going to CNL
Micah F.
Apr 21, 2022
Report
My car has had plenty of issues in the last couple of years; it's on its way to being classified as a dinosaur and it's got plenty of miles under its belt. I've visited my fair share of mechanics, some very good, some awful, but none quite come to par with the quality of care and help I found at C&L. Ryan and his team made sure that I understood what needed addressed immediately and explained why it was urgent.
They pulled damaged parts as they were being replaced and explained how it worked and contributed to the different noises coming from my engine. They never made me feel dumb or attempted to take advantage of my lacking car knowledge, and I sincerely appreciate them for that.
They pulled damaged parts as they were being replaced and explained how it worked and contributed to the different noises coming from my engine. They never made me feel dumb or attempted to take advantage of my lacking car knowledge, and I sincerely appreciate them for that.
Marc Bladebreaker
Apr 08, 2022
Report
Not only did they fix my bad headlight, they also cleared a check engine light that had been on for two years deapite my regular mechanic's attempts to clear it.
John A.
Nov 23, 2021
Report
It has taken me awhile to find an excellent, honest mechanic here in Eugene, but C & L is it. I have an older Outback from the east coast with a lot of salt damage/rust. As just one example of why I fully trust C&L, the power steering rack went out due to rust a few years back. They replaced it; that replacement part failed earlier than expected, and rather than charge me to have it replaced again (and it is an expensive part) they replaced it for free.
Even though the part failing was no fault of their own. A year later, steering fluid was leaking due to an unrelated rust issue in one of the lines. They fixed this for free too, even though it had nothing to due with their original repair; since it was related to the power steering system, they fixed it under their warranty, for free. I'm sure they can't do this all the time or they'd go out of business, but they have my confidence and business as a result.
Even though the part failing was no fault of their own. A year later, steering fluid was leaking due to an unrelated rust issue in one of the lines. They fixed this for free too, even though it had nothing to due with their original repair; since it was related to the power steering system, they fixed it under their warranty, for free. I'm sure they can't do this all the time or they'd go out of business, but they have my confidence and business as a result.
Chris R.
Oct 08, 2021
Report
Had a dead battery that couldn't be easily changed due to the configuration of the engine. Despite not having an appointment, they were able to take care of my car, ordered the battery, got it in within hours and got me back on the road the same day. Office staff very nice, just good quality service all around. We've gone to them before, and they always do good work.
