Business Details
Your Trusted Local Auto Care in Truckee
At Quality Automotive Servicing, we pride ourselves on delivering exceptional automotive care tailored to the unique challenges of mountain driving. Our team of certified technicians brings decades of combined experience, ensuring every servicefrom routine maintenance to complex repairsis performed to the highest standards. We prioritize transparency, educating customers on every recommendation to foster informed decisions. With a commitment to continuous training and advanced diagnostics, we address the specific needs of vehicles subjected to Truckee's harsh winters and rugged terrain.Our community involvement reflects our dedication to local causes, from supporting youth programs to environmental stewardship. By combining technical expertise with personalized service, we aim to be your trusted partner in vehicle longevity. Our facility offers convenience features like loaner vehicles, complimentary inspections, and a loyalty program, reinforcing our mission to exceed expectations while maintaining integrity and reliability.
Services
Oil Service
Brake Service
Cooling System
Battery Service
Smog Check
Tune-Ups
Engine Service
Air Conditioning
Power Windows
Maintenance
Highlights and features
- We provide 40+ hours of annual training for our technicians.
- Our team offers complimentary 30-point digital vehicle inspections.
- We support local community initiatives and nonprofits.
- We offer loaner vehicles and courtesy rides for customer convenience.
- Our services follow manufacturer specifications for all vehicle makes.
Associations and certifications
- ASE Certified Technicians
What people say
Excellent service
Knowledgeable technicians
Friendly staff
Community support
Timely repairs
Services
Oil Service
Our premium oil service includes high-quality synthetic oil, fuel additives, and a 30-point digital inspection to extend vehicle longevity. Tailored for mountain conditions, it ensures optimal engine performance and includes a complimentary report with photos. Technicians follow severe driving recommendations to protect against high-altitude stress.
Brake Service
Premium brake service addresses the demands of Truckee's steep terrain with durable components and expert installation. A digital inspection identifies wear issues early, while technicians explain repair options to ensure safety. Backed by a 2-year warranty, services prioritize reliability for mountain driving conditions.
Cooling System
Cooling system diagnostics and repairs prevent overheating in extreme climates. Services include fluid checks, leak detection, and component replacement. A nationwide 2-year warranty covers repairs, with real-time updates provided during service to ensure customer understanding of system health.
Battery Service
Battery diagnostics and replacements use durable products suited for Truckee's cold winters. A digital inspection assesses charge levels and terminal wear, with technicians advising on proactive replacements. Services include complimentary retests and education on preventing unexpected failures during harsh weather.
Smog Check
California smog inspections meet state requirements with 30-40 minute turnaround times. Services include certificate issuance, free retests within 30 days, and diagnostics for failed tests. Technicians explain results clearly, ensuring compliance while prioritizing vehicle performance and environmental responsibility.
People
Gary Gunter
General Manager
Gary, Truckee Donner Chamber's 2023 Employee of the Year, leads with expertise in mountain vehicle maintenance. A Universal Technical Institute graduate, he prioritizes customer education and safety, ensuring dependable service outcomes.
Tom Harmon
Service Manager
With 20+ years in automotive service, Tom oversees operations with a focus on customer care and technical excellence. His background includes leadership roles at major repair chains, emphasizing quality and client satisfaction.
Bill Greeno
Owner
Bill co-owns Quality Automotive Servicing, combining business consulting expertise with automotive repair leadership. He champions community engagement and workforce development, serving on local chamber and planning boards.
Sheila Greeno
Co-Owner
Sheila, a Truckee resident for 37+ years, co-leads with a focus on women in automotive careers and community service. She volunteers with youth and senior programs, aligning business values with local needs.
Jody Cilmi
Mechanic
Jody, a lifelong shop expert, specializes in domestic and Asian imports. With advanced certifications, he values team collaboration and outdoor reliability, ensuring vehicles withstand mountain conditions.
Questions
What services are included in your 3/6 Maintenance Program?
The program includes Basic, Intermediate, and Major Mileage services every 6 months, covering oil changes, inspections, additives, and manufacturer-recommended maintenance to extend vehicle life.
Do you offer loaner vehicles or transportation assistance?
Yes, we provide low-cost loaner vehicles and complimentary rides within Truckee limits to ensure convenience during service appointments.
Are your technicians certified for all vehicle makes?
Our ASE-certified team services all makes, including European imports, with specialized training for mountain-specific maintenance and repair needs.
What warranty coverage do you provide?
Services include a 2-year/24,000-mile warranty, with Red Check Club members receiving an extended 3-year/36,000-mile coverage on parts and labor.
How do you handle smog check failures?
Failed smog tests receive a free retest within 30 days, with diagnostics to identify and repair issues before resubmission, ensuring compliance with California standards.
Reviews (4)
David F.
Jun 23, 2022
Report
A new record. I dropped the car off, sprinted across the street to get an Anericano at Wild Cherries and got a text saying you were done with the smog test before my coffee arrived. Thank you again after all these years.
Jordan Reiss
Jun 22, 2022
Report
Always super friendly, very communicative and when a part delayed my job or a weekend they offered up a courtesy car with no hassle. My go to shop for car work in town - both for my beater truck and my later model car.
Stacie Easterwood
Jun 13, 2022
Report
The team at QAS is top notch. They are friendly, honest, accommodating and efficient. I wouldn't take my Mercedes Sprinter anywhere else.
Peter Lehmkuhl
Apr 17, 2022
Report
Clear and friendly communication throughout the repair. Quality work. Loaner car provided during the repair.
