Business Details
40 Years
experience
Expert Auto Repair Services in Reno, NV
Founded in 1986 as Arrow Transmissions, we have grown from a single service bay into Reno's premier auto repair shop. Our commitment to exceptional customer service and quality repairs has driven our success, including the construction of a state-of-the-art Green Repair Facility in 2009. As an AAA-approved repair facility and NAPA AutoCare Elite Member, we combine cutting-edge technology with environmentally responsible practices.Our ASE-certified technicians undergo continuous training to stay current with automotive advancements, ensuring reliable service for both domestic and foreign vehicles. With decades of experience serving Northern Nevada, we pride ourselves on transparency, expertise, and building lasting customer relationships through honest, professional care for every vehicle that enters our shop.
Services
Transmission Services
Oil Changes
Brake Repair
HVAC Services
Engine Repair
Clutch Replacement
Cooling System Maintenance
Suspension Repair
Diagnostic Testing
Filter Replacements
Details
- Year established: 1986
Highlights and features
- We have over 35 years of experience in automotive repair.
- Our ASE-certified technicians receive ongoing technical training.
- We use environmentally responsible practices in our modern facility.
- We offer guaranteed repairs and transparent pricing.
- We serve Reno and surrounding areas with local expertise.
Associations and certifications
- AAA-Approved Repair Facility
- ASE-Certified Technicians
- NAPA AutoCare Elite Member
What people say
Best experience
Prompt and professional
Fantastic job
Back on the road quickly
Thorough and honest
Services
Transmission Services
We specialize in comprehensive transmission maintenance, diagnostics, and repairs for domestic and foreign vehicles. Our certified technicians use advanced diagnostic tools to identify issues ranging from fluid leaks to complex electronic malfunctions. Services include complete rebuilds, sensor replacements, and performance transmission modifications for racing or heavy-duty applications.
Oil Changes
Regular oil changes ensure optimal engine performance and longevity. We use high-quality motor oils matched to your vehicle's specifications and perform quick service with no appointment necessary. Our technicians also inspect fluid levels and filter condition during each visit to prevent potential mechanical issues.
Brake Repair
Our brake specialists diagnose and repair all types of braking system issues using modern diagnostic equipment. We offer complete brake pad and rotor replacements, hydraulic system repairs, and emergency brake adjustments. Every service includes a comprehensive safety inspection to ensure proper brake function and vehicle safety.
HVAC Services
We restore optimal temperature control through AC recharge, heater core replacements, and ventilation system repairs. Our technicians diagnose electrical and mechanical HVAC issues using specialized tools. Services include filter replacements, refrigerant leak detection, and complete system overhauls for both heating and cooling components.
Engine Repair
From minor tune-ups to complete engine replacements, we handle all aspects of engine maintenance and repair. Our services address fuel system issues, timing belt replacements, and major component failures. We use precision diagnostic tools to identify performance problems and offer both preventative maintenance and emergency engine repairs.
People
Tarryn
Parts Manager
Tarryn manages our extensive parts inventory with specialized knowledge of automotive components and supplier networks. He ensures quick access to quality replacement parts while maintaining strict inventory control standards.
James
Customer Service Advisor
James coordinates service appointments and client communications with over 15 years of automotive service experience. He provides clear repair explanations and ensures customer needs are met throughout the service process.
Luke
Technician
Luke performs precision repairs as an ASE-certified technician with expertise in transmission and engine diagnostics. He stays current with automotive technology through ongoing manufacturer training programs and specialized certifications.
Questions
What services do you offer?
We provide complete auto repair services including transmission work, brake repairs, oil changes, HVAC maintenance, engine diagnostics, and more for all domestic and foreign vehicles.
Do you offer financing options?
Yes, we offer flexible financing plans to help customers manage unexpected repair costs while maintaining their vehicle's reliability.
How can I schedule an appointment?
Schedule online through our website or call us directly at 775-430-4545 during business hours Monday-Friday 8AM-5:30PM.
Are your technicians certified?
All our technicians hold ASE certifications and participate in ongoing training programs to maintain expertise with evolving automotive technologies.
What areas do you serve?
We primarily serve Reno and surrounding Northern Nevada communities with convenient access from all major local highways.
Do you provide warranties?
Yes, we offer comprehensive warranties on both parts and labor with detailed documentation provided at the time of service completion.
Reviews (5)
Romando Nash
Apr 20, 2022
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Took my car into another shop which was quick to tell me I had a problem, but acted like they didn't want to fix it. So I luckily found Arrow who not only fixed it, but did a great job doing so. The quote they gave was accurate as well as the timeline to get the work done. Looks like I've found a new shop to take care of my car. Service: General repairs & maintenance
Steve Williams
Apr 17, 2022
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Arrow Automotive repaired the steering mechanism on our GMC pickup. The work was scheduled and performed very efficiently. James was our service advisor and he followed up on the repair and showed us that he really was concerned to know that the repair was done to our satisfaction. When we experienced a small related problem, he arranged for it to be dealt with expeditiously and at no additional cost.
We are highly satisfied customers. We are not normally on social media, but we are making an exception with this review because James and his team are worthy of special recognition for the excellent service we received.
We are highly satisfied customers. We are not normally on social media, but we are making an exception with this review because James and his team are worthy of special recognition for the excellent service we received.
Justin Scarberry
Apr 03, 2022
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Took a used truck to them I just bought. This was my second time taking a vehicle to them. The service is OUTSTANDING. Very professional and they keep you in the loop on the communication throughout the whole process. Got a completely dead AC blowing ice cold again. Highly recommend them for any car repairs. They are not a cheap just get it working company. They get the repair done right.
R. M.
Mar 16, 2022
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Arrow Automotive was the third company that did a transmission repair on my Jeep and they got it right! The pan had been slightly tweaked from the initial repair (another state & business) and no one else could figure out why it leaked. Arrow Automotive conducted a thorough examination and replaced the pan. It's an enormous relief to not have transmission fluid dripping or worry if the transmission is going to blow out. I appreciate their attention to detail, clean shop and professionalism. I highly recommend Arrow Automotive.
Vilma Salazar
Mar 10, 2022
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My check engine light kept coming on and off for a week or so. I took it to Arrow Automotive Transmission because a friend had recommended them and now I see why he recommended them. James was very helpful from the start. He explained in detail what was the diagnosis on my car and what needed to be done to fix it. James answered all my questions and concerns on my SUV. It is now running great! I appreciate all your help and I highly recommend Arrow Automotive. Thank You!
