Business Details
46 Years
experience
Emergency
services
Trusted Auto Body & Collision Repair in Seattle, WA
Collision 1 has been a trusted name in auto body and collision repair for over 35 years, serving communities across Washington State. Founded in the early 1980s by three independent auto body shop owners, we established a unified brand focused on quality, workmanship, and customer satisfaction. Our technicians are I-CAR certified and utilize state-of-the-art equipment, including 3D measurement systems and advanced MIG welding, to restore vehicles to factory condition. We are certified by VeriFacts and partner with BASF for expert color matching and a national lifetime paint warranty. Our commitment to excellence extends to customer service, offering shuttle services, immediate car rental arrangements, and direct insurance coordination.With locations in Auburn, Bonney Lake, and Centralia, we prioritize community engagement and treat every customer like family. Our lifetime repair warranty guarantees workmanship defects as long as you own your vehicle, reflecting our confidence in the durability of our repairs. We maintain partnerships with major automotive manufacturers, including Ford, GM, and Subaru, as a certified repair center. Our teams expertise spans disassembly, appraisal, painting, and reassembly, ensuring a seamless restoration process. Over decades, weve earned top rankings in customer satisfaction through transparency, timely delivery, and a focus on safety and sustainability.
Services
Collision Repair
Auto Body Repair
Certified Repairs
Shuttle Services
Rental Car Assistance
Details
- Year established: 1980
Highlights and features
- We offer over 35 years of experience in auto body repair.
- Our technicians are I-CAR certified for advanced repair techniques.
- We provide a lifetime warranty on all repair workmanship.
- Direct insurance coordination simplifies the claims process.
- Shuttle services and rental car assistance ensure convenience.
Associations and certifications
- VeriFacts
- I-CAR
What people say
Done sooner than expected
Excellent workmanship
Highly recommend
Friendly staff
Brand new truck
Services
Collision Repair
Collision 1 specializes in restoring vehicles to pre-accident condition using advanced tools like 3D measurement systems and molecular plasma cutters. Our I-CAR certified technicians ensure precise repairs for structural and cosmetic damage. The process includes disassembly, appraisal, parts replacement, and multi-step refinishing with BASF paints, backed by a lifetime warranty.
Auto Body Repair
Our auto body repair services address dents, scratches, and frame damage using state-of-the-art equipment and certified techniques. We prioritize factory-spec accuracy, ensuring safety and resale value. The process includes pressure washing, priming, sanding, and sealing, followed by expert paint application and final detailing.
Certified Repairs
As a certified repair center for Ford, GM, Subaru, and other manufacturers, we meet strict standards for parts and procedures. Certified repairs preserve warranties and vehicle integrity. Our technicians undergo rigorous training to handle advanced materials and safety systems, ensuring compliance with manufacturer specifications.
Shuttle Services
Collision 1 provides complimentary shuttle services to and from our locations for customer convenience. This service ensures you remain mobile while your vehicle is being repaired, with pickup and drop-off coordinated around your schedule.
Rental Car Assistance
We arrange immediate car rentals through Enterprise, with delivery and pickup available at all Collision 1 locations. This service minimizes disruption, allowing you to maintain your daily routine while your vehicle is restored.
Questions
What services does Collision 1 offer?
Collision 1 provides collision repair, auto body repair, certified manufacturer repairs, shuttle services, and rental car assistance.
Do you offer a warranty on repairs?
Yes, we provide a lifetime warranty covering workmanship and materials defects as long as you own the vehicle.
How does the insurance process work?
We coordinate directly with your insurance company to streamline claims, ensuring timely approvals and repairs.
Are your technicians certified?
All technicians are I-CAR certified and trained in the latest repair methods and technologies.
What areas do you serve?
We serve King, Pierce, and Lewis counties in Washington with multiple convenient locations.
Videos
Reviews (7)
Josh Allred
Jun 03, 2022
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My experience using Auburn Collision 1 was nothing short of stellar. Everyone I dealt with from the staff answering phones to management were very helpful, courteous, and responsive. They were very efficient with their process and dealing with insurance. The quality of the repair performed by Rolando was top notch. Auburn Collision 1 is now my go to shop for both my personal and business needs.
Alvin M.
Mar 19, 2022
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They got the job done and even went beyond customer service to make me happy. Eileen Porte was very good with giving me updates and professional as well.
Shyleen Raj
Feb 14, 2022
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My check engine light came on. Contacted the shop and they had me swing by and scanned the vehicle. They told me the issue and helped me out. Super friendly female estimator and manager.
Chris Lenzi
Feb 11, 2022
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As always, Collision One of Auburn did a fantastic job and worked one on one with my insurance company to ensure everything was taken care of. All I had to do was drop the car & keys and pay my deposit. Everything else was butter smooth and only needed my authorization to perform the work. They always go above and beyond. Car is returned to previous state, like it ever happened - they truly own up to their motto. Additionally inside and outside was cleaned entirely upon pickup. Super pleased. Loyal customer for life.
Nicole Hancock
Jan 15, 2022
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We were given an estimate and date for repairs from a car accident where we were rear-ended. The date was pushed out another month and then the estimate was under by thousands of dollars. In the end, the repairs were too much for insurance to pay so we had to take our vehicle elsewhere for repairs, after waiting all that time on a horribly inaccurate estimate. In addition, the staff were rude and disrespectful. Overall, the service was the worst I have ever experienced. I hope you think twice before falling for their scams.
Bryan M.
Jan 09, 2022
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The winter season gets all the collision centres busy and backed up with vehicles. I was lucky to get my car into the shop on a Friday and pick it up a week later; no Honda parts on back-order. Excellent service and friendly staff. Shout out to Chris for his knowledge and honest work. The guys in the back worked their magic and brought my 2017 Civic back to life. The job was finished with a wash, wax, polish, and interior clean. Collision 1 is wonderful and I highly recommend their work, but I don't want to come back any time soon.
Stevanie Rubeck
Jan 06, 2022
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I admit, it looks pretty good, but that's the only good thing I have to say. If insurance wasn't paying for it, I probably would have gone somewhere slightly cheaper. The repair took over 2 weeks when I was given the impression it would be about 7 business days. The worst part is that they replaced a working airbag for "paint access." I guess when they take it out, they can't put it back in. Anyway, it's tanked my cars value because now my small fender bender is reported on carfax as a moderate accident where my airbag deployed (it didn't). I'm checking to see if this can be changed on the report, but I have a feeling once they replace an airbag, it counts as an airbag deployment. Thanks a lot, Collision 1.
