Business Details
50+ Years
experience
Emergency
services
Your Trusted Tire & Auto Repair Experts in Parma
Conrad's Tire Express & Total Car Care has been serving Northeast Ohio drivers since 1970 with comprehensive automotive solutions. Our expertise spans premium tire sales from leading manufacturers like Michelin and Goodyear, precision wheel alignments, brake services, oil changes, and complete vehicle diagnostics. We maintain a fleet of nearly 40 locations offering 24/7 emergency towing and specialized fleet services for commercial clients. Our certified technicians utilize advanced diagnostic equipment while maintaining a commitment to personalized service. With over 50 years of combined experience, our team prioritizes transparent communication and quality workmanship.We offer 12-month financing options through major tire brand credit cards and include 3-year road hazard protection on tire purchases. Our Parma location at 7500 York Road provides convenient drop-off service with complimentary tire replacement coverage. We maintain partnerships with leading tire manufacturers to ensure product quality and warranty support. Our digital systems enable electronic repair history tracking and lifetime protection plans for customer vehicles. Through consistent service standards across all locations, we've built a reputation for reliable automotive care since our founding.
Services
Tire Sales
Brake Services
Oil Changes
Wheel Alignment
Tire Repair
Battery Replacement
Fleet Maintenance
Roadside Assistance
Details
- Year established: 1970
Highlights and features
- We offer Michelin-certified tire installations with 3-year road hazard protection
- Our fleet service manages over 12,000 commercial vehicles nationwide
- We provide 24/7 emergency towing with free roadside assistance
- Our technicians maintain factory-level training for all vehicle types
- We guarantee price-matched tire sales from leading manufacturers
What people say
Expert technicians
Competitive pricing
24/7 emergency service
Fleet program benefits
Lifetime warranties
Services
Tire Sales
We offer premium tire sales from Michelin, Goodyear, and Bridgestone with expert installation. Our inventory includes all-season, winter, and performance tires for passenger vehicles and commercial fleets. Each purchase includes complimentary road hazard protection and lifetime rotation services.
Brake Services
Our certified technicians perform complete brake system diagnostics and repairs. Services include pad replacement, rotor resurfacing, and hydraulic system maintenance using OEM parts. We provide digital wear analysis reports and lifetime brake component warranties.
Oil Changes
We offer synthetic and conventional oil change services with premium motor oils. Our technicians replace oil filters, check fluid levels, and inspect vehicle systems. We maintain records of all services and provide reminders for scheduled maintenance intervals.
Wheel Alignment
Our digital alignment system calibrates all four wheels to manufacturer specifications. We check suspension components, adjust camber/caster/toe settings, and provide before-and-after reports. Proper alignment improves fuel efficiency and extends tire life.
Fleet Maintenance
We provide comprehensive fleet services for commercial vehicles including preventive maintenance, tire management, and 24/7 roadside assistance. Our program includes electronic repair tracking, volume pricing, and nationwide service network access for businesses.
People
Richard Winkler
Fleet Services Manager
Richard Winkler leads our fleet services division with 25+ years of commercial automotive experience. He specializes in developing customized maintenance programs for business fleets, managing over 12,000 vehicles nationwide. Richard ensures consistent service quality across all locations.
Questions
What tire brands do you carry?
We offer Michelin, Goodyear, Bridgestone, Firestone, and BF Goodrich tires with manufacturer-backed warranties and price matching available.
Do you provide fleet vehicle services?
Yes, our fleet program services over 12,000 commercial vehicles with preventive maintenance, tire management, and 24/7 roadside assistance across 40 locations.
What payment options are available?
We accept major credit cards and offer financing through Goodyear and Bridgestone credit programs with up to 12-month payment plans for qualified customers.
Are appointments required?
While walk-ins are welcome, we recommend scheduling appointments for guaranteed service times. Online booking is available for tire installations and maintenance services.
Do you offer tire warranties?
All tire purchases include 3-year road hazard protection with free replacements and lifetime rotation services. Manufacturer warranties apply to defective products.
What emergency services are available?
We provide 24/7 emergency towing and roadside assistance with free service for tire-related emergencies during business hours.
Reviews (7)
Samantha T.
May 26, 2022
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Can't trust this place. It's one thing to over charge on a repair (which yes their prices are comical) but it's another when you find out by getting a second opinion that they said something wasn't working when it actually was. Is it because I am a girl that they try to scam me? Not sure but women should definitely steer clear from this place if not everyone.
Terrell
May 25, 2022
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Called in to see if they could recommend me a tow company to have my car towed here i was told they don't which is very odd for a tire shop so i called discount tire & they were able to get me a tow company nearby
Micaela M.
May 12, 2022
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Well, after experiencing a hiccup with a brand new employee, the store manager Paul, was absolutely one of the most amazing, caring, kind, and generous person! They took care of me and treated me with the upmost respect. I would suggest bringing your car to this place of business any day! They are knowledgeable, experienced, and will absolutely take care of you! Thank you again, Paul! You guys rock so much!
Daniel Borowicz
Apr 04, 2022
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BEWARE Free lifetime mounting and balancing is based on the car. NOT THE TIRES. I got a new car and was told the free balance and mounting is not available. VERY DISAPPOINTED
Molly M.
Dec 27, 2021
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Took my car here to get four new tires. When I picked the car up they told me I needed new front brakes (the whole thing) to the tune of $1000. That's funny, I had my brakes done a year ago by my private mechanic, to whom I trust all of my cars. Upselling has become a big problem at this Conrad's, not sure how the others are. They have tried to upsell other items on other vehicles we have taken there for an oil change. The price on the tires was good, that's the only reason I would ever go back to this store.
Trending Nails
Oct 22, 2021
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Worst experience ever. If you have tons of money just laying around and you want to donate them to this thieves then just go straight right a head. They stole my new car battery, took all the oils, keep a screw loose so that you will be hearing massive noise coming out of your car. They will make your car so miserable that you will just end up donating all your organs to just make your car alive. No i am not crazy. I had to spend $8,000 dollars for these people. Just do go to them. If you have so much money laying around then just keep them in your saving account.
Cori Marie
Sep 16, 2021
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Tech who took care of my car was nice but the front desk guy has a very condescending tone towards female customers.
