Business Details
27 Years
experience
Emergency
services
Your Trusted Auto Collision Repair Experts in Northeast Ohio
Excalibur Auto Body has been serving Northeast Ohio for over 30 years, specializing in collision repair, 24/7 towing, and rental car services. Our four locations handle more than 7,500 vehicles annually using state-of-the-art equipment to restore vehicles to pre-accident condition. We maintain a lifetime warranty on metal and paint repairs, excluding rust and wear items, and partner with major insurance companies for direct repair programs.Our team prioritizes customer convenience through on-site rentals, home delivery options, and a mobile app for easy damage estimates. With operating hours extending six days a week across locations, we combine technical expertise with personalized service to ensure reliable repairs and customer satisfaction.
Services
Collision Repair
24/7 Towing
Rental Car Service
Direct Repair Programs
Lifetime Warranty
Details
- Year established: 1999
Highlights and features
- 30+ years of collision repair experience with 7,500+ annual customers
- 24/7 towing service with specialized flatbed equipment available
- Lifetime warranty covering metal and paint repairs
- Direct repair programs with major insurance providers
- On-site rental cars with home delivery options
What people say
Quick and efficient service
Professional staff
Reliable repairs
24/7 availability
Convenient rentals
Services
Collision Repair
Our collision repair specialists restore vehicles to pre-accident condition using state-of-the-art equipment. We handle all makes and models with precision body, frame, and paint work. Direct insurance billing simplifies the process for customers while maintaining quality standards.
24/7 Towing
Available 24 hours daily, our towing service utilizes nine wheel-lift and flatbed trucks. Specialized equipment prevents damage during transport of modern vehicles with unique towing requirements across Northeast Ohio.
Rental Car Service
On-site rental cars with 24/7 availability streamline your repair experience. Our staff assists with contracts when agents aren't available, and home delivery options provide additional convenience during vehicle repairs.
Direct Repair Programs
We partner with major insurance companies for seamless repair processes. This collaboration eliminates out-of-pocket expenses for qualifying repairs while maintaining our quality standards and lifetime warranty coverage.
Lifetime Warranty
Our lifetime warranty covers metal and paint repairs for original vehicle owners. Exclusions apply for rust, wear items, and environmental damage. This warranty demonstrates our confidence in repair quality and customer commitment.
Questions
What services does Excalibur Auto Body offer?
We provide collision repair, 24/7 towing, rental car services, and direct insurance billing at four Northeast Ohio locations.
How can I get an estimate for repairs?
Download our mobile app to submit damage photos or visit our website for online estimate options.
Do you offer 24-hour towing services?
Yes, our 24/7 towing service operates nine wheel-lift and flatbed trucks across Northeast Ohio.
What warranty do repairs include?
We offer a lifetime warranty covering metal and paint repairs, excluding rust and wear items.
Are rental cars available during repairs?
Yes, we provide on-site rentals 24/7 with staff assistance and home delivery options.
What are your business hours?
Monday-Friday 8AM-5:30PM, Saturday 9AM-12PM, and Sunday by appointment only.
Reviews (7)
Vince Lacher
Jun 17, 2022
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Best local business for car repairs and quick turnaround. Highly recommend to anyone. Service: Auto body & trim repair
Dana Rannigan
Jun 01, 2022
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I would never bring my vehicle to this place again. Having to go back a third time bc they can't get it right the first time let alone clean the car after having it four months! If this is the same Excalibur that used to come so highly recommended it def is not no more or the ratings a lie! Only positive to my experience with them is Jason no longer works there. I only gave one star bc u had to select something, I wouldn't even rate them a potato.
Charnetta Reeves
May 22, 2022
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Very great company I got into a car accident and took it to Excalibur in Willoughby the staff is very friendly very professional and my car was done before the date that they gave me they were very fast and also cleaned my car out keep up the good work very great company Service: General repairs & maintenance
Erick A.
May 10, 2022
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Took my car to get front end repainted due to rock chips, paint job wasn't perfect but it was decent. Detailing department is horrible, swirl marks from it getting buffed and spider webs/scratched on the whole car from it getting washed. They offered to redo it but honestly how much better of a job can they do if they left it out the shop in that condition. Car needs a whole paint correction now.
Aaron Ganz
May 09, 2022
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We have used this facility for collision damage and restoration on three completely different vehicles over the years and the work has been excellent on all three. We highly recommend them. Services: Auto body & trim replacement, Auto body & trim repair
Barbara Monday
Mar 14, 2022
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It was the most courteous and professional experience of all customer services practices. For the length of time my Nissan was in there shop I was given a status update daily. Every staff member was so pleasant including the enterprise car rental staff. Keep up the good work and may your company continue to thrive. Service: Painting
JeSSi
Mar 03, 2022
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All repairs weren't completed, service manager for my case didn't know what a PVC valve is and never called me back when I called for status updates, took almost a month to get the one part they did order replaced. I was given the runaround when I'd call to ask about anything. I called my insurance to reopen my claim and they were no longer on their preferred lists of shops. You've been warned.
