Business Details
30 Years
experience
Expert Asian Auto Repair Services in Cuyahoga Falls
Import Auto Care has been redefining the auto repair experience since 1996 by prioritizing transparency, convenience, and quality. Our mission centers on delivering exceptional car care through a people-first approach, combining skilled technicians with a commitment to integrity. Founded in 1996, we focus on providing fulfilling careers in the automotive industry while ensuring vehicles receive expert maintenance and repairs. Our team specializes in Asian import vehicles, offering comprehensive services from routine check-ups to complex diagnostics. With a dedication to community and customer satisfaction, we guarantee smiles through reliable service and a nationwide 24-month/24,000-mile warranty. Client feedback drives our continuous improvement, ensuring every visit exceeds expectations. Located in Cuyahoga Falls, Ohio, we serve Summit County with competitively priced services and a welcoming environment. Our reputation for excellence is reflected in stellar online ratings and client testimonials. By investing in our team, we ensure your vehicle receives the highest standard of care, making us the trusted choice for automotive needs in Cuyahoga Falls and beyond.
Services
Asian Import Repair
Routine Maintenance
Engine Diagnostics
Brake Services
Oil Changes
Transmission Repair
Suspension Work
Electrical System Diagnostics
Towing Services
Fleet Maintenance
Served areas
- Cuyahoga Falls, OH
Details
- Year established: 1996
Highlights and features
- We specialize in Asian import repair with certified technicians since 1996.
- Our nationwide 24-month/24,000-mile warranty ensures long-term reliability.
- Affordable financing options available for unexpected repair costs.
- Client feedback drives our continuous improvement and service excellence.
- We serve Summit County with competitively priced, transparent pricing.
Associations and certifications
- BBB
What people say
Expert technicians
Top-notch service
Great warranty
Affordable pricing
Friendly staff
Services
Asian Import Repair
Specializing in Asian import vehicles, we provide comprehensive repair services for cars, trucks, and SUVs. Our certified technicians handle everything from minor fixes to major overhauls, ensuring reliability and performance. With expertise in Honda, Toyota, Mazda, and more, we deliver tailored solutions that meet manufacturer standards.
Routine Maintenance
Our routine maintenance services include oil changes, tire rotations, and brake inspections to keep your vehicle running smoothly. Proactive care extends vehicle lifespan and prevents costly repairs, ensuring safety and efficiency for daily drivers in Summit County and beyond.
Engine Diagnostics
Advanced diagnostic tools identify engine issues quickly and accurately. Our technicians analyze performance data to resolve problems efficiently, minimizing downtime and restoring your vehicle's optimal function with precision and expertise.
Brake Services
From pad replacements to rotor resurfacing, our brake services ensure safety and compliance. We use high-quality parts and follow strict protocols to deliver reliable stopping power, addressing wear and tear before it becomes a hazard.
Transmission Repair
Complex transmission repairs require specialized knowledge. Our team handles automatic and manual systems, offering rebuilds, fluid changes, and diagnostics to maintain smooth operation and prevent breakdowns in all driving conditions.
Questions
What services does Import AutoCare specialize in?
We specialize in Asian import repair, including diagnostics, maintenance, brake services, and transmission work for vehicles like Honda, Toyota, and Mazda.
Do you offer warranty coverage?
Yes! We provide a nationwide 24-month/24,000-mile warranty on parts and labor for added peace of mind.
Are financing options available?
Yes, we offer affordable financing plans to help manage unexpected repair costs.
What are your hours of operation?
We're open Monday-Thursday 8 AM–5:30 PM and Friday 8 AM–2 PM. Closed weekends.
Do you service German cars?
No, we focus exclusively on Asian import vehicles and do not service German makes.
How can I schedule an appointment?
Call us at 330-929-6360 or visit our Cuyahoga Falls location at 2121 4th St for booking.
Reviews (34)
N. Medlock
Jan 05, 2022
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I had been through the ringer with another repair shop and I was about at my wits end with my car as I was experiencing the same problem three different times. Well the third time is the last time you get a chance to fix my car for the same thing. So I decided to go with Greg at import auto care after hearing great things about him from not only another business in the area but family members of mine. Greg was so nice!
He sent pictures and and a video of what was going on with my car and I've never had that before with a mechanic. Price for repair was reasonable and I will absolutely bring my car back to him if I need anything from now on. Thank you!
He sent pictures and and a video of what was going on with my car and I've never had that before with a mechanic. Price for repair was reasonable and I will absolutely bring my car back to him if I need anything from now on. Thank you!
Dave McMullen
Dec 24, 2021
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This is our first time at Import Auto Care and we were very satisfied with the job they did on our Kia The price was fair and they exceeded our expectations! We will continue to be a customer! Service: Engine repair
Sarah O'Neill
Nov 16, 2021
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Wonderful service from kind great people! I will not go anywhere else for my Honda! Services: Tyres, General repairs & maintenance
Crystal
Sep 30, 2021
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So kind! Professional and comfortable. I Love this place. Honest and helpful. The mechanic called me and went over my cars issue with me. He actually spoke to me like a person and broke it down so I could understand it. 5 couldn't recommend them enough.
Anthony Ratay
Sep 27, 2021
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Import Auto has been great to work with and left me satisfied and saved me money. I have had several of my vehicles serviced here and each time the job was done promptly and professionally, they have made sure my issue were fixed fully and I really appreciate them.
Lori Long
Sep 27, 2021
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My rav got towed to Greg because it just shut down on me while driving. Turns out the battery and alternater where shot but he was able to get it back to me the next day! Love these guys! Appreciate how fast they get the job done and get us back on the road. Services: Oil change, Battery
Sarah Sarver
Aug 13, 2021
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Greg and his team are the nicest mechanics around. He is honest, fair and genuine. They do amazing work and keep you in the loop throughout the process. Greg will answer all of your questions in a way anyone can understand. I am the second generation to use Import Auto and we won't ever go anywhere else. He is beyond fair in his pricing and they get the job done as quick as possible. Nora at the front is an angel!
She is one of the nicest women ever and remembers little personal details which makes you feel remembered and seen. I feel like a member of the family coming here! You won't regret having Greg and his team work on your car. They are the BEST of the BEST!
She is one of the nicest women ever and remembers little personal details which makes you feel remembered and seen. I feel like a member of the family coming here! You won't regret having Greg and his team work on your car. They are the BEST of the BEST!
Summer Stetzik
Jul 24, 2021
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Wow, I've never been compelled to write a Google review until now. I was referred here by a friend after the dealership was going to charge an arm and a leg for a new wheel bearing. I called on a Friday and they were able to fit me in on Monday, excellent customer service and communication, and incredibly affordable. The only bad reviews are actually hilarious and worth a read just for a laugh. Thank you!
Cathy Kittinger
Jun 17, 2021
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Best auto repair shop in the area. Professional, reasonable price, and nicest people work here. I wouldn't take my car anywhere else.
Natalee Ratay
May 31, 2021
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I have been going to Import Auto Car around 10 years. They have always provided amazing service. Gregg and his staff are very helpful! They are trustworthy and honest. I have taken four cars there over the years and always had great service! If for any reason Import auto could not service my vehicle, they have always made helpful suggestions to other service stations saving me time and money while still helping me get my issues fixed.
Danny Boyer
Apr 12, 2021
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I've always taken my car to the dealership, hesitant to trust any other mechanics. This was a refreshing experience! The owner personally explained what the issue was and how they fixed it, including some follow-up and safeguarding measures. No dealership pricing here either. It was a fraction of what I expected to pay. I will be taking all of my cars here in the future. Thank you Import Auto Care
David Krannich
Feb 03, 2021
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I recently took my out of warranty 2017 Outback in for a suspension problem. This is my third Outback I've been taking to import auto care for over 10 years. They've always done extremely right by me both in their work and in what they have charged me. Always getting my car fixed quickly, I know they've bent over backwards to get my work vehicle back to me. A friend of mine gave me them as a referral and I always give them as my best referral to any Asian car repair needs
Devon Egan
Oct 29, 2020
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They went above and beyond to take extra care of me with my brakes! Top notch service and top notch mechanics! ******:
Danielle Hupp
Jan 29, 2020
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I have been going to Import Auto for years! Gregg and crew always take such good care of my vehicles. Trustworthy.
Sharon Handley
Dec 27, 2019
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Greg and all of the Import Auto staff have always given me the best of service. They ALWAYS answer my questions and concerns, and often go above and beyond to make something work, and never overcharge!. Everyone is always very helpful and responsive.
Susan U.
Oct 27, 2019
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Caring for and liking my Subaru is great. Then I got a problem with it! After years with a Dealership s service, a friend referred me to Greg @ Import Auto Care. This is the place for professional mechanical auto care and honesty and loyalty!! Here you find the Auto Care you need! Greg appreciates your business as you appreciate his work and honesty! Anyone in need of Service, come to Import Auto Care! It rules!
Recommended
Recommended
Mike Nichols
Oct 23, 2019
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Gregg and the team at Import Auto Care are fantastic! I had a problem with an Idle Air Control Valve. The repair shop that replaced it could not diagnose the problem and said I needed to go to the dealer. I took my car to a second repair shop and they couldn't find the problem either. After a referral, I stopped in to see Gregg. Him and his team took the time to diagnose and repair the issue. They spent quite a lot of time and effort but only charged a very reasonable fee. I would highly recommend Import Auto Care. We had been to five other repair shops prior to this, since we moved back to the area two years ago. The only place I would go back to is import Auto.
Christina Dawson
Sep 25, 2019
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We are truly very thankful Import Auto Care was recommended to us by a friend. They were not only less expensive than the previous auto repair shop we used, but after they finished repairing our mini-van it ran better than it ever has. They were so kind and helpful, and we were incredibly impressed that they also contacted us the day after we got our van back to make sure everything was running smoothly. Five stars all around!
Tina Wilson
Jun 25, 2019
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Greg always takes good care of us and our cars. We trust that he will not tell us that we need work done when we don't. He gets good prices on the parts we need and does the work as quickly as possible. I would definitely recommend Import Auto!
Mark M.
Sep 05, 2018
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I have used Import Auto for over 20 years. The service as always been great. Greg has top notch operation with employees who treat everyone as special.
Carmel Eckman
Aug 10, 2018
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I needed 115,000 service on my 2012 Sienna. They got me in and out in less than an hour even with checking the air conditioning and a tire. Gregg and his staff are so personable. We have taken our cars here for years and we won't go anywhere else!
Casey Pitts
Jun 28, 2018
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If you have an import vehicle and you don't want to pay dealer prices take your care here. I live one hour away, it has been worth the trip everytime, both on my wallet and time. They do excellent work!
Jeremy D. Lile
Jun 24, 2018
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As many others have written, I appreciate their trustworthiness and quality of work. I have been bringing my two Toyota's here for two years now and won't go anywhere else.
Megan Diademia
Jun 08, 2018
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I wouldn't take my car anywhere else in the area. The people who run this place are kind and fair and truly want the best for you and your vehicle. I wish I could give them more than 5 stars!
Bob Feller
May 05, 2018
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Most important to me is that I have found a place that is trustworthy and most competent. Peace of mind about my car maintenance is top priority. Recommend to all
Thomas Sullivan
Aug 19, 2017
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The most honest place in town! Greg and his staff are the best, I wouldn't take my care anywhere else. I also hear they like chocolate
David Holden
Aug 19, 2017
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This place is the best, I wish I could give them 6 stars, Greg is the best and he knows how to keep his customers happy! The only place to take a Asian car!
Sandra Holata
I was referred by a friend years ago and have taken all my vehicles there ever since. They are always honest and do a great job. I even took a used car there before I bought it to have them check it out. I ended up buying it and love it! I would highly recommend Import Auto Care. Several of my friends take their cars there too.
Alex Hill
I have used import auto for about the last 10 years. The service is always excellent, the price is fair, and best of all they are honest. If someone is going to work on my car I want them to be honest and at import Auto they are honest.
Paige Reeher
Import Auto Care is an absolutely wonderful mechanic shop that I could not be happier to give my business to! As a female going to a mechanic shop is always intimidating because many assume you know nothing, and then up sale you on everything; Import Auto Care does not do that. They are incredibly helpful, respectful, and make you feel like your part of the family when you stop in. I absolutely love this place and recommend it to everyone I know!
Terry Phelps
I have had my Subaru Forester serviced several times by Import Auto Care and I am very happy to have discovered this shop. Greg and his team are friendly, knowledgeable, and most importantly...efficient. it is reassuring to know I have a place to have my car serviced at a fair price. I highly recommend!
Cheryl B.
We have been taking our cars to Import Auto for years and would not consider anywhere else. Gregg and his staff always explain everything and take care to make sure that we are happy with the work. It's great to know that we can always rely on and trust Import Auto.
Amanda Jones
I had major maintenance done on my Kia Soul here! From the first call, I was treated incredibly. From answering all my questions, to quoting me fairly, to providing excellent service on my car...I was so impressed. I also am preparing to have an A/C repair done here and I have no doubts this will also be an awesome experience! Thanks for all the hard work you've done for me!
Kalista Bixler
I came here after somebody else turned me down and they were SO AWESOME !!! Omg great customer service and such nice people plus great prices you cant beat it I will go here for anything I ever need for my car!! Thank you so much