Business Details
27 Years
experience
Your Trusted Auto Repair Partner in Johnson City, TN
At Auto Electric Company, we have built a reputation as a trusted provider of comprehensive auto repair services in Johnson City. Our certified mechanics bring years of expertise to every repair, serving both domestic and import vehicles with equal precision. We prioritize efficiency, completing most maintenance services while you wait and ensuring same-day repairs for critical components like brakes and transmissions. Transparency is key to our approachwe provide clear, upfront estimates and guarantee all our work. With a focus on customer satisfaction, we offer cost-saving solutions and personalized service tailored to each client's needs.Our commitment to quality extends to using advanced diagnostic tools and maintaining a deep understanding of both traditional and modern vehicle systems. For over two decades, we've served Johnson City and surrounding areas, earning loyalty through reliability and honest communication. Whether addressing routine maintenance or complex repairs, our team ensures vehicles return to optimal performance quickly and safely.
Services
AC Repair
Brake Service
Transmission Service
Electrical Services
Alignment
4x4 Services
Suspension Check
Oil Changes
Engine Diagnostics
Tire Services
Details
- Year established: 1999
Highlights and features
- Certified mechanics with expertise in domestic and import vehicles
- Most maintenance services completed while you wait
- Clear, upfront estimates with no hidden costs
- Guaranteed workmanship on all repair services
- Serving Johnson City and surrounding areas since 1999
What people say
Great people and expertise
Honest mechanics
Dependable service
Expertise in vehicle systems
Exceptional customer service
Services
AC Repair
Our AC repair service restores optimal climate control in your vehicle. We diagnose refrigerant leaks, replace faulty compressors, and service cooling systems for all makes. Using specialized tools, we ensure efficient operation even in extreme temperatures. Customers benefit from faster repairs through our same-day service commitment.
Brake Service
Comprehensive brake maintenance including pad replacement, rotor resurfacing, and fluid flushes. Our technicians inspect wear indicators and hydraulic components to ensure safety. We use manufacturer-grade parts for reliable stopping power. Quick turnaround minimizes vehicle downtime for busy drivers.
Transmission Service
We provide full transmission diagnostics and repairs for manual and automatic systems. Services include fluid changes, clutch replacements, and computerized fault code analysis. Advanced equipment helps identify issues before they become major failures. Preventative maintenance extends transmission lifespan significantly.
Electrical Services
Diagnosis and repair of vehicle electrical systems including alternators, starters, and battery issues. Our team handles complex wiring problems and computer module failures. We use digital multimeters and oscilloscopes for precise troubleshooting. Modern vehicles benefit from our specialized diagnostic software.
Alignment
Precision alignment services using computerized equipment to adjust suspension angles. We correct uneven tire wear and improve fuel efficiency. Services include caster, camber, and toe adjustments. Post-service test drives ensure proper handling characteristics are restored for safer driving.
People
Rob
Owner
Rob brings 25 years of automotive expertise to Auto Electric Company. He personally oversees complex repairs and ensures service quality. Known for accommodating urgent requests, he prioritizes customer education about vehicle maintenance needs.
Danny D
Lead Mechanic
Certified technician specializing in domestic vehicle systems. Handles brake and suspension repairs with precision. Recognized for thorough diagnostics and clear communication about repair requirements. Maintains ASE certifications for ongoing technical proficiency.
Questions
What auto repair services do you offer?
We provide comprehensive services including AC repair, brake maintenance, transmission work, electrical diagnostics, and wheel alignment for domestic and import vehicles.
How can I schedule an appointment?
Call 423-926-0587 during business hours or visit our Johnson City location at 2814 W Market St for immediate assistance with scheduling.
Do you handle same-day repairs?
Most maintenance services complete while you wait. Critical repairs like brakes and AC service typically finish the same day.
What cost-saving options exist?
We provide maintenance plans, used parts options, and preventative care recommendations to reduce long-term ownership costs for all vehicle types.
Which areas do you serve?
We serve Johnson City and surrounding areas including Westover, Arbor Heights, Jonesborough, and Austin Springs locations.
Reviews (6)
Josh Lipford
Feb 09, 2022
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I am very concerned about the professionalism and communication, I dropped off my vehicle months ago. I mean months ago, the mechanic called me and told me a price $3800.00 at which time i agreed to the price. It's now been several months with no calls, the mechanic will not return my calls or at least that's what i get when the receptionist states she told him. Now after all this time i call this morning to learn they don't wanna take on the job.
Now i can understand not taking on a job for any reason, but to have a customer wait 3 or 4 months just to say we can't do it. not fair to the customer, i even spoke with the receptionist a few weeks ago and she told me the mechanic was out sick, i even apologized for the grieve/pressure i caused while he was under the weather. I also had my truck there at which they said a part was on back order, still no part trucks getting fixed at another location.
Just all around terrible communication and very unprofessional. I really hate to be on here blabbering about a local business but after speaking about this with co-workers, they insist on using this to help the company or to help people not get shammed.
Now i can understand not taking on a job for any reason, but to have a customer wait 3 or 4 months just to say we can't do it. not fair to the customer, i even spoke with the receptionist a few weeks ago and she told me the mechanic was out sick, i even apologized for the grieve/pressure i caused while he was under the weather. I also had my truck there at which they said a part was on back order, still no part trucks getting fixed at another location.
Just all around terrible communication and very unprofessional. I really hate to be on here blabbering about a local business but after speaking about this with co-workers, they insist on using this to help the company or to help people not get shammed.
Justin Helton
Dec 22, 2021
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HORRIBLE PLACE DONT TAKE YOU VEHICLE THERE THEY WILL CHARGE YOU AN UNGODLY PRICE THAT YOU CANT AFFORD. AND WHEN YOU CANT PAY THE REPAIR BILL THEY KEEP YOUR VEHICLE! THERE CROOKS!
Dawn Smith
Oct 19, 2021
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Auto electric has always been my go to in auto service. They're very busy so expect a wait time, because good service takes time. Friendly helpful staff. Good bathroom, soft toilet paper. Services: General repairs & maintenance, Engine repair, Auto engine diagnostic
Brandon Harer
Sep 26, 2021
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Out of the 6 places I took my vehicle, including toyota of bristol and Kingsport, they were the only place to figure out the issue with it. My vehicle had been down for 3 months before I took it here. They took their time pinpointing the issue, and fixed it within 2 days. Highly highly recommend! Service: Auto engine diagnostic
Barbara Lewis
Aug 18, 2021
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The people at Auto Electric are so-o nice. Brent has been my repair guy for several years now & he's great at explaining details of what's going on with my car. They are also good at scheduling, getting rides or any concern until my car is fixed. It's good to feel you have a secure place to take your car. You get the sense that they are skilled professionals and fair. Very good for the industry.
Rob Cline
May 15, 2021
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Rob Sr. and Rob Jr. are awesome. They have a great group of people working for them. They will help you trouble shoot issues with your vehicle to an extent. Not like a dealership or some other repair shops around here that say, "well if you need something done you just bring it here we'll look at it, " then charge your arm and a leg. They'll work with you on trying to fix your problem. I'm also handicapped.
They have got handicap access. Their parking lot is a little snug, but that shows me that a lot of people go there. They've treated me great every time I've been there. I've been trading with them for well over 20 years now.
They have got handicap access. Their parking lot is a little snug, but that shows me that a lot of people go there. They've treated me great every time I've been there. I've been trading with them for well over 20 years now.