Business Details
44 Years
experience
Emergency
services
Expert Auto Repair Services in Johnson City, TN
Ponder Auto Repair has been a trusted name in Johnson City since 1982, dedicated to providing honest and reliable auto repair services. Our team of ASE-Certified technicians, including 75% Master-Techs, combines technical expertise with exceptional customer service to ensure every repair meets the highest standards. We prioritize transparency, offering clear explanations of all services while maintaining state-of-the-art diagnostic equipment.With a commitment to community relationships, weve built a reputation for fixing everything from minor maintenance to complex engine issues. Our NAPA-certified parts and 24-month/24,000-mile warranty underscore our confidence in quality workmanship. From free seasonal checkups to emergency repairs, we aim to keep Johnson City drivers safe and satisfied.
Services
Oil Changes
Brake Repairs
Engine Diagnostics
Tire Services
Check Engine Light
Transmission Repair
Battery Replacement
Alignment Services
Cooling System
Clutch Repair
Details
- Year established: 1982
Highlights and features
- ASE-Certified technicians with 75% Master-Tech qualifications
- 24-month/24,000-mile warranty on all repairs
- NAPA-certified parts guaranteeing quality replacements
- Free vehicle diagnostics with every service visit
- Over 40 years serving Johnson City's automotive needs
Associations and certifications
- ASE Blue Seal Service Center
- NAPA AutoCare Center
What people say
Excellent service
Professional staff
Fair pricing
Trustworthy mechanics
Quick repairs
Services
Full Synthetic Oil Change
Our comprehensive oil change service includes premium synthetic oil, filter replacement, and multi-point inspection. We check fluid levels, tire pressure, and brake systems to ensure optimal vehicle performance. This maintenance helps extend engine life while maintaining manufacturer warranty requirements.
Brake System Repairs
We diagnose and repair all brake components including pads, rotors, and hydraulic systems. Our technicians use specialized tools to measure wear and ensure proper function. Regular brake maintenance prevents costly failures and maintains safety standards for all vehicle types.
Engine Diagnostics
Using advanced diagnostic equipment, we identify engine performance issues through computer code analysis. Our experts interpret data to resolve check engine light warnings, fuel efficiency problems, and mechanical irregularities. This service prevents breakdowns through early problem detection.
Tire Services
We offer tire rotations, pressure checks, and flat repairs using industry-standard equipment. Proper tire maintenance improves fuel efficiency, extends tire life, and enhances vehicle handling. Our team also provides recommendations for seasonal tire changes and tread replacement.
Check Engine Light Diagnosis
Our computerized diagnostics pinpoint specific engine management system faults. Technicians interpret error codes to address emissions control, sensor failures, or mechanical issues. This service resolves warning lights while ensuring compliance with environmental regulations and vehicle performance standards.
People
Brian Ponder
Owner
With over 40 years in the automotive industry, Brian Ponder leads our ASE-certified team. He emphasizes honest service and technical excellence while maintaining family-owned values since 1982.
Questions
What services does Ponder Auto Repair offer?
We provide comprehensive auto repair services including oil changes, brake repairs, engine diagnostics, tire services, and check engine light diagnostics for all vehicle makes and models.
Are your technicians certified?
100% of our technicians are ASE-Certified, with 75% holding Master Technician qualifications, ensuring expert service for all automotive repair needs.
Do you offer warranties on repairs?
All repairs come with a minimum 24-month/24,000-mile warranty, giving customers confidence in our workmanship and parts quality.
Can I schedule an appointment online?
Yes, our website offers online appointment scheduling. We'll confirm your selected date and time via phone contact.
Do you work on all vehicle types?
Our ASE-certified technicians service all makes and models, including domestic, import, and luxury vehicles from Ford to BMW.
What payment options are available?
We accept major credit cards, cash, and offer NAPA EasyPay financing for qualified customers needing repair payment plans.
Reviews (4)
Fran Z.
Jun 17, 2022
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We take out 1973 Corvette. My husband would not trust his toy to anyone but Ponder. Great guy answers the phone he is always so accommodating. You know the job is done right.
Michael Johnson
Jun 09, 2022
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$480 and 45 days later things repaired other than what the actual problem was, found this out after taking to a GM service station. Called them at least a dozen times for updates over a 45 day period that I was without a vehicle, they just "couldn't get it figured out" Will not be back. Service: General repairs & maintenance
Zach Waldrop
Jun 02, 2022
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Absolutely amazing people, they explained everything well to me and gave me a great price on a fix that I can't do myself. The best experience I have ever had with an auto place. I would recommend to everyone Services: Vehicle Inspection, General repairs & maintenance
Racheal Mckinney
May 11, 2022
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I wish I could rate this place higher than 5 stars. I've been to multiple mechanics in three different states and they couldn't fix my ac. I didn't have high hopes based on past experiences but they actually fixed it! I didn't have a leak or low Freon, the clutch that switches my ac on was broken and none of the other places found it. Great front desk service as well, I'm always nervous to go to a mechanic because I'm afraid they will take advantage of my lack of knowledge but I appreciated how they explained to me what the issue was and actually fixed it. They also told me if my ac messed up within the couple of weeks they worked on it, they would check on it for free. I'm definitely coming back here for future auto repairs!
