Business Details
34 Years
experience
Your Trusted Auto Repair Experts in Richmond, CA
Accurate Auto Body has been serving Richmond, California since 1992, providing expert collision repair services with a commitment to family values and customer care. Our team of ASE Certified technicians and I-CAR Gold Certified facility ensure precision repairs using state-of-the-art equipment tailored to modern vehicle engineering. As a family-owned business, we prioritize treating customers like extended family, combining over 195 years of collective industry experience with personalized service. We maintain partnerships with major insurance providers and are Ford Certified Collision Network members, offering factory-trained repairs for aluminum-bodied Ford F-150 trucks. Our dedication to quality is backed by a limited lifetime warranty, annual Ford Network inspections, and direct repair provider status with AAA, Allstate, and Farmers.We serve Contra Costa County communities including San Pablo, Pinole, and Hercules, maintaining transparency through California Motorists Bill of Rights compliance. Our bilingual Spanish-speaking staff and rental car partnerships through Hertz and Enterprise demonstrate our customer-centric approach. With three generations of leadership from owners Edward Cichon, Dan Silva, and Tiffany Silva, we continue delivering trusted repairs while maintaining industry certifications and community involvement through the California Auto Body Association.
Services
Collision Repair
Insurance Claim Repairs
Ford Certified Repairs
Aluminum Welding
Rental Car Partnership
Details
- Year established: 1992
Highlights and features
- 30+ years of family-owned collision repair expertise
- ASE Certified technicians with I-CAR Gold certification
- Treat customers like family with personalized service
- Direct repair provider for major insurance companies
- Limited lifetime warranty on all repair work
Associations and certifications
- ASE Certified
- I-CAR Gold Certified
- Ford Certified Collision Network
What people say
Family atmosphere
Technical expertise
Transparent communication
Efficient insurance coordination
Quality repairs
Services
Collision Repair
Our I-CAR Gold Certified technicians use state-of-the-art equipment for precise collision repairs, from minor scratches to full structural restoration. We maintain factory specifications for all vehicle makes while preserving your manufacturer warranty. With over 30 years of experience handling insurance claims, we coordinate directly with providers to streamline the repair process for customers in Contra Costa County.
Ford Certified Repairs
As Ford Certified Collision Network members, we provide specialized aluminum welding for 2015+ Ford F-150 trucks using authentic Ford parts. Our factory-trained technicians maintain current certifications for all Ford models and undergo annual inspections to ensure compliance with Ford's quality standards. This certification guarantees proper repair techniques that preserve vehicle safety and warranty integrity.
Insurance Claims Handling
We serve as direct repair providers for AAA, Allstate, Esurance, and Farmers, managing all aspects of insurance claims. Our team handles documentation, estimates, and communication with insurers to simplify the process for customers. This includes coordinating rental vehicles through partnerships with Hertz and Enterprise while ensuring repairs meet both insurance requirements and manufacturer specifications.
Aluminum Welding
Our Ford-certified aluminum welding specialists repair lightweight truck bodies using dedicated tools and techniques. We maintain proper structural integrity for modern aluminum-bodied vehicles while following factory repair protocols. This service includes using manufacturer-approved equipment and materials to ensure safety and performance standards for Ford F-150 models from 2015 onward.
Rental Car Service
Through partnerships with Hertz and Enterprise, we provide rental car solutions during repair periods. This service is coordinated directly with insurance providers to minimize customer inconvenience. We ensure timely vehicle replacement while maintaining our regular repair quality standards and customer service commitments throughout the claims process.
People
Edward Cichon
Owner
Vietnam Veteran and Eastern European immigrant who founded Accurate Auto Body to provide family-oriented service during stressful repair situations. With over 40 years in the industry, he established the company's core values of honesty and quality workmanship.
Dan Silva
Owner
ASE Certified estimator with 30+ years of experience working alongside Edward Cichon. As lead estimator, he maintains I-CAR Pro Level 3 certification and ensures technical excellence while upholding the company's commitment to personalized customer care.
Tiffany Silva
Owner
Chief Operating Officer with 30 years of industry experience. As Past President of the California Auto Body Association, she maintains her father's vision of family values while driving operational excellence and industry leadership through professional associations.
Don Herbert
Team Member
Edward Cichon's son-in-law with 40 years of experience in insurance claims coordination. Joined in 2022 to enhance customer support during the repair process, leveraging extensive knowledge of claims procedures and customer service requirements.
Questions
Are you currently open for business?
Yes, we are open Monday-Friday 7:30 AM - 5:00 PM. We follow all California safety guidelines while providing essential auto repair services.
What certifications do your technicians hold?
Our team includes ASE Certified technicians and I-CAR Gold Certified professionals, with Ford Certified Collision Network training for aluminum welding repairs.
Do you work with insurance companies?
Yes, we're direct repair providers for AAA, Allstate, Esurance, and Farmers, handling all claim coordination and documentation requirements.
What areas do you serve?
We serve all Contra Costa County including Richmond, San Pablo, Pinole, Hercules, Crockett, El Cerrito, and Berkeley locations.
What warranty do you offer?
We provide a limited lifetime warranty covering our repair work for as long as you own your vehicle, with annual quality inspections.
Videos
Reviews (4)
Shay S.
Jun 08, 2022
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This place deserves 10 stars. I don't know what's been up w/ my luck lately since moving to CA a few years ago but, both cars I've owned have been hit WHILE parked (luckily, those honest folks left a note w/ their insurance info each time). Most recently, I bought a brand new car a month ago. That too, was hit while it was parked in front of our home (lol, why me tho), and was worried that the metallic paint would be hard to match, but disappoint they did NOT!
Accurate also fixed our Audi S5 beautifully back in 2018 and now my brand spankin' new car STILL looks brand new (phew). LOVE the service, communication, and how personable the staff is here. I trust no one else and y'all ROCK! I hope I don't have to see you again but if someone decides to hit my parked car again, you know where I'll be at.
Accurate also fixed our Audi S5 beautifully back in 2018 and now my brand spankin' new car STILL looks brand new (phew). LOVE the service, communication, and how personable the staff is here. I trust no one else and y'all ROCK! I hope I don't have to see you again but if someone decides to hit my parked car again, you know where I'll be at.
S. M.
Jun 06, 2022
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Not a chance for me going to them as I realize, you the customer are not their priority. They adapt to insurance estimates rather then providing one of their own in your behalf that would render proper repairs to your vehicleto. Zero stars
Thecyclistphotographer
May 24, 2022
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Worst place to take you car after an accident. They're not very helpful and the lady in charge is very aggressive.
Josselyn L.
May 04, 2022
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I have the worst luck when it comes to my car but Accurate Auto Body is my good luck charm! I've brought it to the shop three times and each time I left with a smile on my face! Everyone there is just super friendly and amazing at what they do! Setting up the appointment is super easy with the receptionist Josselyn and the estimators make sure you are updated on your vehicle when it's in the shop and that you go home happy when you get your car back. I can guarantee that Bringing your vehicle to Accurate is something you will not regret!
