Business Details
We have been serving San Francisco and the Bay Area since 1975, building over 30 years of expertise in collision repair. Our family-owned business operates five convenient locations to ensure accessibility and timely service. As the exclusive dealer-approved body shop for San Francisco Honda, we maintain rigorous quality standards for all vehicle makes and models. We are a Direct Repair Facility for major insurance companies, including AAA, streamlining the claims process for our clients. Our certified staff utilizes state-of-the-art technology to restore vehicles to pre-accident condition efficiently. We prioritize transparency, providing continuous updates throughout the repair process to minimize client anxiety.
Our commitment to excellence extends to ethical practices, ensuring every repair meets industry safety and performance benchmarks. We specialize in complex repairs, including frame straightening and advanced paintless dent removal. Customer satisfaction is central to our mission, reflected in our repeat clientele and detailed follow-up procedures. We actively participate in industry certifications, such as I-CAR Gold Class Body, to uphold technical proficiency. Our goal is to reduce the stress of vehicle repairs by offering comprehensive solutions, from towing to final detailing, under one roof.
Our commitment to excellence extends to ethical practices, ensuring every repair meets industry safety and performance benchmarks. We specialize in complex repairs, including frame straightening and advanced paintless dent removal. Customer satisfaction is central to our mission, reflected in our repeat clientele and detailed follow-up procedures. We actively participate in industry certifications, such as I-CAR Gold Class Body, to uphold technical proficiency. Our goal is to reduce the stress of vehicle repairs by offering comprehensive solutions, from towing to final detailing, under one roof.
Highlights and features
- We have served the Bay Area for over 30 years with proven expertise.
- Our five locations provide unparalleled convenience for San Francisco and San Mateo residents.
- We are the exclusive dealer-approved body shop for San Francisco Honda.
- Our Direct Repair Facility status with AAA and other insurers streamlines claims processing.
- Our staff holds I-CAR Gold Class Body certification for advanced repair techniques.
Services
Collision Repair
Our collision repair service restores vehicles to pre-accident condition using advanced frame alignment and refinishing techniques. We serve all makes and models, ensuring structural integrity and safety compliance. Clients benefit from faster turnaround times due to our direct insurance partnerships and state-of-the-art facilities.
Auto Glass Replacement
We replace windshields and windows using OEM-quality materials and certified technicians. This service is designed for vehicles with damaged glass from accidents or debris. Customers receive guaranteed leak-proof installations and assistance with insurance claims documentation.
Paintless Dent Repair
Our paintless dent repair service eliminates dents without refinishing using specialized tools. Ideal for hail damage or minor dings, this eco-friendly method preserves factory paint finishes. Clients save time and money compared to traditional repair methods.
Towing
We offer 24/7 towing services for accident vehicles to any of our five Bay Area locations. Our certified operators ensure safe transport of damaged vehicles. This service integrates with our repair process for seamless continuity of care.
Detailing
Our detailing service includes interior sanitation, paint protection, and wheel cleaning. Designed for vehicles post-repair or regular maintenance, it restores vehicles to showroom-quality appearance. Customers receive a thorough, precision-focused cleaning process.
Reviews (7)
Aaron F.
Feb 11, 2022
Report
Wow! I can't say nice enough things about this place. Don's was recommended by my insurance, from a collision I was in earlier this year. I was so sad my car was never going to look the same again, but the work these guys did left my car looking identical to how I drove it off the lot. It looks like nothing even happened. Collin was amazing, keeping me updated periodically throughout the time it was in the shop. I'm so happy! Thank you guys! I really appreciate it!
Agnes W.
Jan 29, 2022
Report
This review is about Colin. His attention to detail and communication while he was repairing the body of my car was phenomenal. In this day and age, few companies care about the customer and are doing such quality work. They take real pride in the work they do on the cars in their shop.
Joe Jo
Jan 21, 2022
Report
I used to work for these greedy scam artists. This was the first body shop I worked for and I used to think they all had cheap and shady business tactics like Don does. From a former employee, do yourself a favor and don't go to this shop
Ilker Delen
Nov 23, 2021
Report
They promised to deliver my car in 2 weeks and on the last day before their delivery deadline, they send me an email requesting additional money for some parts and it turns out that they haven't even started fixing the car. During that 2 weeks the car just laid down there. After they gave me a second deadline, on the day they claimed to deliver the car, they called me and let me know they haven't completed the job yet and asked for 3-4 more business days. Do not ever bring your car here, this is the worst car repair service ever. I am pretty sure their quality of repair will also be low after my engagement with them so far.
Reg K.
Nov 18, 2021
Report
I was taken in by a guy in a parking lot by Safeway on 16th and Potrero who called himself Jim Colby. He said he could fix the scratches on my car, had years of detailing experience, and would offer me a great deal. Fast forward to after the work he botched and damaged the car paint. Don's Auto Body removed all the of paint they could and the car looks much better without the botched job done by scammer Jim (who's number was fake as well). Collin was my point of contact and was great considering my misfortunate act of kindness. Thank you Don's Auto Body!
Brendan M.
Nov 09, 2021
Report
I had an unfortunate accident with my truck and these guys went above and beyond. The repairs look brand new. They helped me navigate the confusing insurance process and always provided me with good customer service even though I'm sure it was annoying. Luis was super helpful as was all of the staff. Thanks guys!
Paul B.
Oct 02, 2021
Report
They've repaired my Baja 2 times - beautifully- goes above and beyond to restore to the pre-accident state. Highly recommended. Thank you
