Business Details
50+ Years
experience
Emergency
services
Your Trusted Partner for Auto Repair Solutions in Claremont, CA
Connie & Dicks Auto Service Center has been serving Claremont since 1960 with a commitment to excellence in automotive repair and maintenance. Our ASE Master Certified Technicians bring decades of combined experience, utilizing advanced diagnostic tools and quality parts to ensure vehicles operate at peak performance. We pride ourselves on transparency, offering a 3-year/36,000-mile warranty on all parts and labor, and maintaining open communication with customers through detailed explanations and visual documentation of repairs.Our team invests heavily in ongoing education to stay current with evolving automotive technologies, including advanced driver-assistance systems and electric vehicles. With a facility spanning 13,000 square feet, we provide comprehensive services ranging from routine maintenance to complex diagnostics, all while upholding the trust earned through generations of loyal customers.
Services
Auto Repair
Tesla Service
Hybrid Vehicle Repair
Wheel Alignment
Vehicle Inspections
Smog Check
Electrical Repair
Suspension Repair
Fuel Injection
Advanced Diagnostics
Details
- Year established: 1960
Highlights and features
- We offer 64+ years of automotive repair expertise in Claremont.
- Our team includes ASE Master Certified Technicians with advanced diagnostics training.
- We provide a 3-year/36,000-mile warranty on all parts and labor.
- Specialized Tesla and hybrid vehicle service capabilities available.
- Transparent communication with photo documentation of all repair processes.
Associations and certifications
- ASE
What people say
Highly professional
Competent technicians
Fair pricing
Detailed explanations
Exceptional customer service
Services
Auto Repair
Our ASE-certified technicians provide comprehensive automotive repair services using professional-grade tools and quality parts. From routine maintenance to complex diagnostics, we ensure vehicles maintain optimal performance. With specialized expertise in advanced driver-assistance systems and electric vehicles, we combine technical knowledge with personalized service for all makes and models.
Tesla Service
We offer specialized Tesla maintenance including wheel alignments, cabin filter replacements, and advanced diagnostics. Our technicians are trained in Tesla-specific systems like adaptive air suspension and Full Self-Driving technology. With proper calibration equipment, we maintain your electric vehicle's performance while honoring manufacturer warranties through non-invasive service methods.
Vehicle Inspections
Our comprehensive vehicle inspections analyze mechanical condition, tire wear, and collision history through alignment audits. We provide detailed reports with photo documentation to help buyers make informed decisions. The process includes checking fluid levels, brake systems, and identifying potential maintenance needs to ensure long-term reliability.
Wheel Alignment
Precision wheel alignment services maintain proper tire contact with the road surface. Using advanced equipment, we adjust suspension angles to manufacturer specifications. This includes specialized procedures for Tesla models requiring ride height calibration and steer-by-wire system adjustments to optimize tire wear and vehicle handling characteristics.
Advanced Diagnostics
Our diagnostic services identify complex vehicle issues using professional-grade scan tools and specialized software. Technicians interpret fault codes, analyze sensor data, and perform system tests to pinpoint problems. This includes troubleshooting advanced safety systems like adaptive cruise control and automated emergency braking for accurate repair solutions.
People
Scott Brown
Co-Owner - ASE Master Certified Technician
Scott Brown has owned and operated Connie & Dick's since 1993. With over 35 years of experience, he specializes in engine performance and diagnostics. He teaches advanced automotive technology and has held leadership roles in industry networks like iATN.
Cindy Brown
Co-Owner
Cindy Brown co-owns Connie & Dick's with her husband Scott. She has managed business operations since 1993, focusing on customer service excellence and team development. She takes pride in maintaining the company's community reputation.
Louis Jeune
ASE Master Certified Technician
Louis Jeune brings 30 years of automotive experience, specializing in European diagnostics and repair. He holds L1 Advanced Engine Performance certification and graduated from Arizona Automotive Institute with an associate degree in automotive technology.
Steve Mittwer
ASE Master Certified Technician
Steve Mittwer has over 30 years of automotive repair experience. Certified since 1993, he specializes in advanced diagnostics and brings expertise with modern vehicle electronic systems to the team.
Vicktoria Paredes
Office Assistant
Vicktoria Paredes serves as office assistant with prior Navy experience as a flight engineer. She brings organizational skills and customer service focus to the front office operations at Connie & Dick's.
Questions
What services does Connie & Dick's offer for Tesla vehicles?
We provide Tesla-specific services including wheel alignments, cabin filter replacements, and advanced diagnostics. Our technicians are trained in Tesla systems like adaptive air suspension and Full Self-Driving technology.
Do you offer warranties on auto repair services?
Yes, we provide a 3-year/36,000-mile warranty on all parts and labor, covering repairs performed at our facility.
Can you service hybrid vehicles?
Yes, our technicians are trained to service hybrid vehicles using specialized equipment and procedures matching dealership standards.
How do I schedule an appointment?
Call us at 909-626-5653, use our online scheduler, or chat with our website's chatbot to book appointments.
Are your technicians certified?
Our team includes ASE Master Certified Technicians with ongoing training in advanced automotive technologies and diagnostic systems.
Do you offer vehicle inspections?
Yes, we perform comprehensive pre-purchase inspections including mechanical checks, tire analysis, and collision history verification through alignment audits.
Videos
Reviews (4)
Christopher Hernandez
Jun 18, 2022
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Brutally honest. they roasted me about my serviceable engine air filter. The fact they mentioned that as an issue is puzzling but understandable and how they handled my tension is remarkable. also they mentioned everything wrong with my mom's minivan almost 4k in repairs. But with proof which is perfect. Although the downside is 50 bucks as a AAA MEMBER discount. they said that's AAA for ya. I'm like No kidding they totalled out my car. they agreed.
Peggy Donner
Jun 02, 2022
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I arrived at the appointed time and was immediately greeted and my order cheerfully written up. I found patience and a genuine caring attitude when going over my concerns. This was my third visit with my current car, a Subaru. Within the next 2 hours the technician called to discuss their diagnostic finds. We reviewed the necessities and costs, which were within reason. Such detail they provided, including camera shots in the areas of concern.
The work was completed by the afternoon in their spic and span work area. The technician took the time to explain the work that was done and make a plan for our next visit. I travel at least 80 miles to have my car serviced by Connie and Dick's and find it is well worth it. An honest and excellent mechanic is hard to find. My car is a happy car as a result of their excellent work. Clean, ethical, cheerful and talented. Thank you for your continued service.
The work was completed by the afternoon in their spic and span work area. The technician took the time to explain the work that was done and make a plan for our next visit. I travel at least 80 miles to have my car serviced by Connie and Dick's and find it is well worth it. An honest and excellent mechanic is hard to find. My car is a happy car as a result of their excellent work. Clean, ethical, cheerful and talented. Thank you for your continued service.
Matt Haide
May 27, 2022
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Connie & Dick's were very thorough and timely with this service. They provided images and follow up notes about other services I might need in the near future as well as quotes on those things. Friendly staff made the process quite easy. Service: Oil change
Corey Estelle
Mar 22, 2022
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They have excellent service and are fast and efficient! I highly reccomend them to anyone seeking automotive services! Services: General repairs & maintenance, Oil change
