Martin Automotive

Regular oil changes at Martin Automotive protect your engine from wear, improve performance, and extend vehicle lifespan. Our ASE-certified technicians use manufacturer-recommended oils and filters tailored to your vehicle's specifications. Every service includes a comprehensive inspection of fluid levels, belts, and hoses to ensure optimal engine health. Backed by a 3-year/36,000-mile NAPA Nationwide Warranty, our oil changes combine quality products with expert preventative care.

Martin Automotive provides precision brake inspections, repairs, and replacements for all vehicle types. Our technicians diagnose issues like squeaking pads, worn rotors, and hydraulic leaks using advanced tools. Services include pad/rotor replacement, fluid flushes, and caliper adjustments to restore stopping power and safety. Every brake service is covered by our 3-year/36,000-mile warranty for lasting reliability.

Our ASE-certified team uses cutting-edge diagnostic equipment to identify the root cause of check engine light warnings. From sensor malfunctions to catalytic converter issues, we provide clear explanations and targeted repairs. Every diagnosis includes a hands-on inspection and error code analysis to prevent unnecessary fixes. Covered by our nationwide warranty for added assurance.

Martin Automotive's pre-purchase inspections evaluate critical systems including engine, transmission, brakes, and safety features. Our technicians provide detailed reports on wear, hidden damage, and mechanical integrity to inform buying decisions. Services include error code scans and fluid analysis to uncover potential issues. Repairs are backed by our 3-year/36,000-mile warranty.

We specialize in diagnosing and repairing transmission problems for manual and automatic vehicles. Our services include fluid flushes, component repairs, and complete overhauls using factory-grade tools. Technicians identify leaks, electrical issues, and wear patterns to restore smooth operation. All transmission work is protected by our 3-year/36,000-mile NAPA Nationwide Warranty.

Martin Automotive is open Monday through Friday from 7:00 AM to 4:30 PM.

We're located at 2136 Washington Rd, Washington, IL 61571, serving drivers throughout Tazewell County.

We work on all makes and models including foreign and domestic cars, trucks, SUVs, and vans.

Yes, you can book service 24/7 through our website's online scheduling system.

All services include a 3-year/36,000-mile NAPA Nationwide Warranty for nationwide coverage.

Our team includes ASE-certified technicians with specialized training in all automotive systems.

Read my Yelp review for the full story. This has been edited to fit ARC's character limit.

1) I took my vehicle in for an oil change and later that day found a pool of oil covering a good portion of my garage floor. I take my car back in and they fix the issue. Annoying, messy to clean up for me in my garage, but Im not here to make a fuss.

2) After having some kind of maintenance service done (I dont remember what it was), their front desk staff suggests having a fluid flush done in the coming months as a preventative measure.

I eventually decide that sure, it cant hurt, and I take the vehicle in for the fluid flush. The service is complete, I bring the car home, and later that afternoon (around 4:30pm) I end up with a pool of clearish fluid coming off of my rear passenger brake line. I call Martin to let them know whats going on and to try verifying its brake fluid, or am I crazy. They tell me they can get me in the next day to look at it and that it is likely brake fluid.

The brake fluid reservoir isnt empty, so I tell myself eh ok fine that works itll be ok. I take the vehicle in the next day, they discover the screw to bleed the brake lines wasnt tightened down all of the way, and I spend another portion of a day cleaning up messy fluid from my garage floor. I get the vehicle back and driving it feels a little off, but I tell myself Im imagining things and the vehicle is fine.

3) Today, I went to check my tire pressure and oil.

I discovered the cap to my brake fluid reservoir unseated from where it should be on top of the reservoir. I then check and see that there is plenty of fluid in the reservoir and put the cap on myself, making sure its seated all of the way. Keep in mind that this cap has been off for possibly two months at this point. With that cap off my brake system could have depressurized and simply stopped working mid-drive.

I think anyone reading this can agree that it would be a bad thing to happen to someone operating a car. Mostly out of sheer panic, I called Martin to check and see if theres a chance my brake system could be damaged. Ive had this car 11 years, it is in absolutely stellar shape, and the only thing not factory new on the thing is the tires I replaced five-ish years ago. The customer service rep I spoke to (I believe her name was Lizzie; I apologize if I have the wrong name) is very understanding but states they dont have any notes from the second incident involving the brake fluid leak - so they just decided to conveniently leave that out of my vehicles history.

She offers to try getting me in for a check/maintenance of the braking system and I try very nicely but dont entirely succeed in being nice by saying the trust here is dead, I cant do that. I simply ask her - IN GOOD FAITH because Id rather not be driving around a time bomb - if theres a chance my braking system is damaged or something else could be happening. She tells me that as long as the braking system is responding (meaning the brake pedal has pressure and isnt just dropping to the floor), I should be ok since I havent had anything major happen since the fluid flush two or so months ago.

Ultimately, do not use Martin Automotive.

I brushed off the mistake with the oil change as everybody makes mistakes. The fluid flush should have been the red flag to walk away, but this cap having been overlooked during service could have been anything from oops car driving weird to omg brace for impact brakes arent working I think its fair to categorize this lightly as not at all cool, my dudes. I never demanded any compensation or refunds, nor was I offered anything other than free service appointments to fix the immediate issues as they happened. I have absolutely no problem with paying for quality work, and the fact you will not receive quality work is why Martin Automotive does not deserve your dollars.

Very good communication and estimate. Actual expense was lower than estimate. Felt they were professional and competent. Services: Battery, Transmission, General repairs & maintenance, Auto engine diagnostic, Wheel alignment

They have excellent service, a friendly staff, and a quick turnaround on information and vehicle work.

Trustworthy service. We have been going to Martin Automotive for several years now! Always welcoming, timely, and honest! They give you your options and help you to make decisions that are right for you.

You got three stars due to an unpleasant experience over the phone with someone. Don't have to be in your shop to review your business. There is no hiding. this is why this service exists. for reviews. have nothing to call you for first time was bad enough. And as an owner your awful brave to criticize a local just because of a three star review. Maybe I should make it two stars.