Business Details
Certified Collision Repair Shop in Waterford, WI
River City Auto Body has established itself as a premier collision repair facility in Waterford, WI, dedicated to delivering exceptional service and quality workmanship. Our team prioritizes customer satisfaction through transparent communication and timely repairs, ensuring vehicles are restored to their pre-accident condition. As a Tesla Certified Collision Repair Center, Rivian Certified Fleet Center, and Ford Authorized Aluminum Repair Center, we maintain rigorous training and equipment standards to handle advanced automotive technologies.Our I-CAR Gold Class certification reflects our commitment to ongoing education and adherence to industry best practices. With a lifetime warranty on all repairs and partnerships with major insurance providers, we streamline the claims process while upholding our reputation for honesty and integrity.
Services
Collision Repair
Tesla Repairs
Lifetime Warranty
Insurance Claims
Aluminum Repair
Highlights and features
- We offer Tesla-certified collision repairs with factory-trained technicians.
- Our team maintains I-CAR Gold Class certification for advanced repair techniques.
- Lifetime written warranty included on all collision repairs.
- Insurance-friendly service recognized by major providers as a Preferred Repair Facility.
- Specialized equipment for Ford aluminum body and Rivian commercial van repairs.
Associations and certifications
- Tesla Certified Collision Repair Center
- Rivian Certified Fleet Center
- Ford Authorized And Certified Aluminum Repair Center
- FCA Recognized Collision Repair Facility Program
- I-CAR Gold Class Collision Repair Facility
- US EPA NESHAP 6H Rule Compliance
What people say
Excellent Workmanship
Looks as good as new
Fantastic Customer Service
Timely & professional manner
Beyond expectations
Services
Collision Repair
We provide comprehensive collision repair for all vehicle makes using computerized robotic measuring systems and factory-matched paint finishes. Our technicians restore structural integrity while maintaining aesthetic quality through oven-baked refinishing processes. With specialized tools for aluminum and advanced materials, we ensure precision repairs that meet manufacturer specifications.
Tesla Repairs
As a Tesla Certified Collision Repair Center, we perform factory-approved repairs on electric vehicles using specialized equipment and training. Our technicians maintain battery safety protocols and recalibrate sensors to preserve vehicle performance and warranty validity. We guarantee proper structural alignment and finish matching for all Tesla models.
Lifetime Warranty
All repairs include a written lifetime warranty covering paint, bodywork, and structural components. This guarantee applies to initial repairs performed correctly using OEM-quality materials. The warranty remains valid regardless of vehicle ownership changes, providing long-term assurance for collision repair investments.
Insurance Claims
We streamline insurance claims processing through direct partnerships with major providers as a Preferred Repair Facility. Our staff handles estimates, documentation, and communication to minimize customer effort. This collaboration ensures accurate repairs while maintaining insurance coverage terms and conditions.
Aluminum Repair
Certified Ford aluminum repair facility with dedicated tools for lightweight material restoration. We maintain proper welding techniques and structural testing for aluminum-bodied vehicles like the Ford F-150. Our equipment prevents contamination risks while preserving factory strength characteristics during repairs.
Questions
What certifications does River City Auto Body hold?
We are Tesla Certified, I-CAR Gold Class certified, Ford Aluminum Repair certified, and maintain EPA compliance for paint operations.
Do you offer a warranty on repairs?
Yes, all collision repairs include a written lifetime warranty covering structural and cosmetic workmanship.
How do you handle insurance claims?
We work directly with all major insurance providers as a Preferred Repair Facility to simplify the claims process.
Can you repair electric vehicles like Teslas?
Yes, we are an official Tesla Certified Collision Repair Center with specialized training and equipment.
What areas do you serve?
We serve Waterford, Burlington, Wind Lake, and surrounding communities in Southeast Wisconsin.
Reviews (4)
Monica Little
May 13, 2022
Report
I had some work done after a minor accident last fall. The other day, i noticed I had some water leaking into my trunk. I called and Angie got me in right away and they were able to seal everything that day! I would definitely recommend River City Auto Body! Customer Service is outstanding! Everyone was super helpful.
Brian
Jun 11, 2021
Report
My 2019 Ram was rear ended. There was significant damage to the box, bumpter, and frame. I thought there was no way it would ever look/ride the same. Jim and his team proved me wrong. The truck looks great. As I had added extra features to my truck, that was considered when they fixed it. Right down to the line-x that was applied to the new bed. I thought for sure that the orange of the truck would never be matched, but they worked the color until it was exact! I would recommend this shop to anybody that loves their vehicle as much as I love my truck.
Jonathan Bridges
May 21, 2021
Report
I took my vehicle there for a 2nd estimate for a crease in the side of my pickup (a cabinet fell over onto it). They fixed it paintlessly while I waited. I was shocked as the other body shop said it needed the dent pulled / repainting. It looks perfect and was 1/10th the cost of the other estimate. Amazing work. Incredibly pleased.
William Miller
Dec 08, 2020
Report
Jim did a great job handled the job like it was his own truck. He came in early to accommodate my schedule. Delivered the truck on time I will only use his shop in and future repairs
