Business Details
50+ Years
experience
Emergency
services
Expert Auto Repair Services in Zion, IL
Roger's Auto Service, the oldest full-service shop in the Zion area, has served Northern Lake County and Southeastern Wisconsin since 1971. Founded by Roger and Kathy Whitmore, our family-run auto repair shop bridges the gap between dealerships and chain stores by prioritizing quality repairs at fair prices. Our facility is well-equipped to handle complete vehicle maintenance, from preventative maintenance to advanced diagnostics for computer controls and fuel management systems. All technicians are ASE Certified, having graduated from top institutions like Universal Technical Institute and Wyotech, ensuring expertise in modern automotive technology. We utilize cutting-edge equipment such as Hunter Road Force Balancers, Snap-On diagnostic scanners, and Motorvac leak detection systems, backed by in-house and nationwide warranties.Our commitment to quality extends to parts sourced from industry leaders like Interstate, Motorcraft, and Jasper Engines, guaranteeing repairs are done right the first time. Recognized for excellence, our tow trucks have won awards, and our CDL-licensed drivers ensure safe vehicle handling. Continuing this legacy, Rogers son Reade has joined the team, reinforcing our dedication to quality auto repair with personal care. Located at 3525 Route 173 in Zion, Illinois, we maintain weekday operating hours from 8:00 AM to 5:00 PM.
Services
Alignments
Batteries
Brake Service
Oil Changes
Towing
Tire Sales
Engine Diagnostics
Flatbed Service
Emergency Road Service
Details
- Year established: 1971
Highlights and features
- We operate a family-run business with 54 years of local expertise.
- All technicians are ASE Certified, trained at top technical institutions.
- We use cutting-edge diagnostic equipment and name-brand quality parts.
- 24-hour emergency road service with award-winning tow trucks and CDL drivers.
- Nationwide and in-house warranties back all repairs and parts.
Associations and certifications
- ASE (Automotive Service Excellence)
Services
Towing
Roger's Auto Service offers 24-hour emergency towing with flatbed service, semi and low boy towing, and a 50-ton rotator crane. Our CDL-licensed drivers and award-winning trucks ensure safe vehicle transport for light- to heavy-duty vehicles, including load shifts and forklift assistance. Available across Northern Lake County and Southeastern Wisconsin.
Brake Service
Our brake inspections cover master cylinder checks, fluid quality analysis, brake line diagnostics, and pad/shoe condition assessments. We use Wagner Thermo Quiet Brake Pads and Rotors with a 3-year warranty, ensuring optimal stopping power and safety. Technicians address wear prevention to avoid costly rotor damage from neglected maintenance.
Oil Changes
Regular oil changes by Certified Service Technicians maintain engine longevity and warranty compliance. We recommend grade-specific oils like Mobil 1 Full Synthetic and Penzoil, ensuring improved fuel efficiency and engine protection. Preventive care includes fluid analysis to avoid breakdowns from overheating or contamination.
Tire Sales
We stock Bridgestone and Firestone tires, with most major brands available for same-day delivery. Our Hunter Picture Perfect alignment system ensures optimal tire life and handling. Technicians diagnose wear patterns to recommend precise replacements, enhancing vehicle safety and performance across all driving conditions.
Engine Diagnostics
Advanced diagnostics using Snap-On Verus and Tech II scanners identify complex issues in computer controls, emissions systems, and fuel management. Our Alldata and Mitchell On Demand software access manufacturer-specific data, enabling precise repairs for domestic and imported vehicles, including medium-duty trucks.
People
Roger Whitmore
Founder
Roger founded the shop in 1971 after graduating from Zion-Benton High School. He pioneered tow services in the area and expanded the facility to meet growing demand for comprehensive auto repairs.
Kathy Whitmore
Co-Owner
Kathy partners with Roger in managing day-to-day operations, ensuring the business maintains its family-oriented values and commitment to personalized service since the early days of the company.
Reade Whitmore
Service Manager
Reade joined the team to continue the legacy, focusing on modernizing repair processes while upholding the high standards of quality and customer care established by his parents over five decades.
Questions
What services does Rogers Auto Service offer?
We provide alignments, brake services, oil changes, engine diagnostics, tire sales, towing, and mechanical repairs using advanced equipment and certified technicians.
Are your technicians certified?
All technicians are ASE Certified, graduated from top institutions, and trained on advanced diagnostic tools for domestic and imported vehicles.
Do you offer emergency towing?
Yes, we provide 24/7 emergency towing with flatbed, semi, and heavy-duty options plus a 50-ton rotator crane for complex recoveries.
What warranties do you provide?
Repairs include 2-year/24,000-mile in-house warranties and nationwide coverage. Tires and major assemblies have specific manufacturer warranties.
Can you service commercial vehicles?
Yes, our SPX OTC Medium Duty Truck Diagnostics and equipment support repairs for commercial and fleet vehicles in Northern Lake County.
How do I schedule an appointment?
Call us at 847-872-2707 during business hours (Mon-Fri, 8:00 AM-5:00 PM) or contact via our website for service requests.
Reviews (5)
Mark DuPont
Feb 13, 2022
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Dirty work. Bring car in for one problem leave with ten more due to their lack of knowledge and attention. Sent my niece in to save myself time now I'm backtracking all their work and redoing everything myself. They have no sense of urgency for anything and will have you waiting all day for a task that should be done in an hour. If you want to get taken advantage of and waste your money this is the top place in town to do so.
Katie Schmidt
Feb 05, 2022
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Worst outcome I've ever had at an auto repair shop. Damage done to my car due to improper work done by their mechanics and worst part is I now have to pay another shop to fix all the damage they caused because I have zero trust in having any further work done at this shop. You can learn more by talking to the people at auto zone than you can dealing with these unqualified "professionals"
Ruth P.
Aug 12, 2021
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We are in an rv and hit a curb, tore off the muffler, and in quite a spot. These guys fit us in and fixed the issue plus another issue they saw! They are awesome! Without a doubt these people were kind, considerate, and did not take advantage of our situation. It makes you believe that there are still good, honest people in the world. THANK YOU! On a final note, they called a few days later to make sure everything was ok. Who does that anymore? God bless them!
Tator Tnt
Jun 25, 2021
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I needed new tires. I bought them online & made an appt. I brought it in at my scheduled time of 8 am. And it was done and on my way at 9 am. Customer for life.
Jane Shutske
May 13, 2021
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On a trip from Oklahoma, we suddenly had an issue with our brakes. Luckily our breakdown happened right at the intersection where Roger's is located. These people couldn't have been more kind. They got us right in and solved our problem in less than an hour.and brewed us a fresh pot of coffee to boot! They didn't charge us an arm and a leg either! Wow! The people of Zion are very fortunate to have Roger Whitmore Automotive in their town! If you need a great mechanic, this is the place to go! Thank you, Roger's! You're the best!
