Business Details
40 Years
experience
Trusted Auto Repair Services in Elkhorn, WI
Founded in 1986 by Dave and Mary Crosby, our family-owned automotive repair shop has served Elkhorn, WI and surrounding areas for over 35 years. We prioritize safety, quality, and transparency, employing only ASE-certified technicians with combined experience exceeding 60 years. Our state-of-the-art diagnostic equipment ensures accurate repairs, while our commitment to customer education empowers informed decisions. As lifelong car enthusiasts, we treat every vehicle as if it were our own, offering comprehensive services from routine maintenance to complex engine rebuilds.Our reputation for honesty and reliability has been built through consistent adherence to these principles, serving Walworth and Jefferson Counties with integrity. We guarantee all repairs meet manufacturer specifications, backed by a team that values long-term customer relationships over short-term gains.
Services
Oil Changes
Brake Service
Engine Rebuilding
Transmission Repair
Tire Rotations
Suspension Work
Electrical Diagnostics
Air Conditioning Repair
Check Engine Light Diagnostics
Scheduled Maintenance
Details
- Year established: 1986
Highlights and features
- Family-owned with over 35 years of local automotive expertise
- Only ASE-certified technicians with 60+ combined experience years
- Invested in state-of-the-art diagnostic and repair equipment
- Transparent repair process with customer education at every step
- Guaranteed manufacturer-specification repairs for all vehicle types
Associations and certifications
- ASE Certified
What people say
Outstanding service
Knowledgeable staff
Trustworthy repairs
Reasonable pricing
Quick turnaround
Services
Engine Rebuilding
Our Master ASE-certified technicians perform complete engine rebuilds using factory-specification parts. We diagnose performance issues, replace worn components, and recalibrate systems to restore original power output. With over 60 combined years of experience, we handle both gasoline and diesel engines for domestic and imported vehicles. Our process includes comprehensive diagnostics, component replacement, and post-repair performance testing.
Brake Service
We provide complete brake system maintenance including pad replacement, rotor resurfacing, and hydraulic system diagnostics. Our technicians inspect wear indicators, test stopping distances, and ensure proper component function. Using premium friction materials and following manufacturer guidelines, we address squealing, vibration, or soft pedal issues. Services include brake fluid exchange, caliper servicing, and ABS system diagnostics for enhanced safety.
Transmission Repair
Our specialists handle automatic and manual transmission repairs, including clutch replacement and fluid system maintenance. We diagnose shifting issues, torque converter problems, and hydraulic failures using computerized diagnostics. Services range from minor adjustments to complete overhauls, with all work meeting factory specifications. We service both domestic and import vehicles with proper lubrication and component replacement.
Scheduled Maintenance
We perform manufacturer-recommended maintenance at specified intervals to maintain vehicle warranties and performance. Services include oil changes, filter replacements, fluid checks, and system inspections. Our technicians follow detailed checklists for each vehicle make and model, addressing wear items like belts, hoses, and brake components. This proactive approach prevents breakdowns and extends vehicle longevity through consistent care.
Electrical Diagnostics
Our team troubleshoots complex electrical systems using advanced diagnostic tools to identify issues with starting, charging, or electronic components. We test battery performance, alternator output, and circuit integrity to resolve check engine lights and electrical failures. Services include wiring harness repairs, sensor replacements, and computer module diagnostics for modern vehicles' sophisticated electrical systems.
People
Dave Crosby
Owner
Founder Dave Crosby established the shop in 1986, bringing decades of automotive expertise. A certified master technician with specialization in performance diagnostics, he oversees all repair operations while maintaining direct customer relationships through hands-on service consultations.
Mary Crosby
Co-Owner
Co-founder Mary Crosby manages administrative operations and customer service initiatives. With over 30 years in the business, she ensures the shop maintains its family-oriented values while implementing modern service protocols to enhance client experiences.
Robin
Service Advisor
Service Advisor Robin coordinates repair processes, explaining technical details in accessible terms. With extensive automotive knowledge, she guides customers through diagnostic results and recommended repairs while ensuring timely service completion.
Questions
What types of vehicles do you service?
We service all domestic and imported vehicles, including specialized work on European models like Volkswagen and BMW.
Do you offer loaner cars?
Yes, we provide loaner vehicles for customers needing temporary transportation during repairs.
Are your technicians certified?
All technicians are ASE-certified with combined experience exceeding 60 years in automotive repair.
How do you handle unexpected repair issues?
We notify customers immediately before performing any additional work beyond initial estimates.
What service areas do you cover?
We serve Elkhorn, Delavan, Lake Geneva, Williams Bay, and all Walworth and Jefferson County communities.
Reviews (4)
Joe Silverman
Nov 21, 2021
Report
I called to ask how much a front end alignment would cost She asked why I would be needing one so I explained that I just replaced my entire suspension. (Not that it's any of her business anyway) and she said she had to find out and would be back with me in a moment. She came back about 15 seconds later and said we won't do it for you. I strongly recommend going to wedgie in Elkhorn WI they are polite and way more professional and cheaper prices for good quality work
Brian Swartwout
Nov 06, 2021
Report
Very professional. Explained in detail everything prior to and after service in terms even I could understand. Very fast turn around. Highly recommend. Hope I never need them again, but if I do I definitely will call them again. Thank You very much. Service: General repairs & maintenance
Erin Austin
Dec 20, 2020
Report
We had a great experience here. The owners are very friendly, courteous, and accomodating. Highly recommended!
Alan Bowey
Apr 06, 2019
Report
Dave and Mary run an excellent business. They are very knowledgeable, professional, and courteous. I will be going to Crosby Automotive for all my repair needs. Hands down, the best shop in the area, and it is locally owned! Crosby had my car fixed and ready to go in a timely manner, and for the best price out of the 4 shops I called. Dave even seemes to know things about engines that other shops didn't. You can not beat 40+ years of experience.
