Business Details
28 Years
experience
Your Trusted Auto Repair Shop in North Smithfield
North Smithfield Automotive Center has been a trusted provider of automotive repair and maintenance services since 1998. Our family-owned business combines decades of hands-on experience with a commitment to transparency and customer satisfaction. With ASE-certified technicians and AAA approval, we specialize in comprehensive vehicle diagnostics, brake repair, alignments, and state inspections while maintaining a focus on only recommending necessary services. Our team invests continuously in advanced equipment and training to stay current with evolving automotive technology.We take pride in serving local communities with integrity, offering convenient amenities like a 24-hour key drop and free Wi-Fi for waiting customers. Our owner, a Master Technician for Volkswagen and Mazda, brings over 50 years of combined industry expertise to every service interaction. We actively participate in community networks like BNI and maintain partnerships with BG Services for lifetime protection plans. Our referral program rewards loyal customers while reinforcing our dedication to building long-term trust through reliable, high-quality service.
Services
Brake Repair
Alignments
Oil Changes
Diagnostics
State Inspections
Transmission Repair
A/C Service
Engine Tune-ups
Tire Services
Exhaust Systems
Details
- Year established: 1998
Highlights and features
- ASE-certified technicians with 50+ years combined experience
- AAA-approved auto repair shop since 2001
- Only recommend services that benefit your vehicle
- 24-hour secure key drop for convenience
- Invests in advanced equipment and ongoing training
Associations and certifications
- AAA
- ASE
- BNI
What people say
Honest recommendations
ASE-certified staff
Quick turnaround
Transparent pricing
Community involvement
Services
Brake Repair
Our comprehensive brake repair services include pad and rotor replacement, caliper work, and system diagnostics. ASE-certified technicians use specialized tools to identify wear patterns and ensure optimal braking performance. We address squealing, grinding, and vibration issues while maintaining safety standards for all vehicle types.
Alignments
Precision alignment services utilize advanced equipment to adjust suspension angles according to manufacturer specifications. We correct uneven tire wear and improve vehicle handling by ensuring proper wheel positioning. Our technicians address front-end and four-wheel alignment needs for enhanced driving stability.
Oil Changes
Regular oil change services follow manufacturer-recommended intervals to maintain engine longevity. We use high-quality lubricants and filters while inspecting fluid levels and replacement schedules. Technicians recommend optimal service intervals based on driving conditions and vehicle requirements.
Diagnostics
Computerized diagnostic services identify check engine light issues and performance problems through specialized software. Our technicians interpret error codes and perform system checks to pinpoint electrical and mechanical faults. We provide clear explanations of required repairs and maintenance.
State Inspections
Certified state inspection services ensure compliance with Rhode Island safety and emissions standards. Our technicians perform comprehensive vehicle checks including brake systems, lighting, and exhaust components. We provide documentation for registration renewal while addressing any required corrective measures.
People
Michael H. McAlister
Owner
Former Air Force jet mechanic with 20 years at Wellesley Volkswagen. Graduated top of class from Franklin Institute with McTavish Award. Holds ASE Master certification and Volkswagen/Mazda Master Technician credentials. Founded shop in 1998 to serve community needs.
Mary Anne McAlister
Co-Owner
Active business partner managing daily operations alongside her husband. Brings administrative expertise and customer service focus to the family-owned enterprise. Works with daughter to maintain personalized service approach.
Questions
What auto repair services do you offer?
We provide comprehensive services including brake repair, alignments, diagnostics, oil changes, transmission work, A/C service, and state inspections for all vehicle types.
Are your technicians certified?
Yes, our mechanics hold ASE certifications, and our owner maintains Volkswagen and Mazda Master Technician credentials with over 50 years of combined experience.
Do you offer maintenance plans?
We provide BG Services with Lifetime Protection Plans for preventive maintenance, along with following manufacturer-recommended service intervals for optimal vehicle performance.
What convenience features do you provide?
We offer a secure 24-hour key drop, free Wi-Fi for waiting customers, and AAA member discounts for added convenience and value.
How do you ensure service quality?
We guarantee only necessary repairs, maintain advanced equipment, and invest in ongoing technician training to ensure high-quality, transparent service solutions.
Reviews (6)
Leo Roy
Jun 15, 2022
Report
I Want Everyone to know that North Smith Field Automotive Is Of Excellent Customer service and Excellent with There Auto Mechanic Who I Think Highly recommended to Go to There Like Family and Highly recommended. No Question's
Davina Alejo
Jun 07, 2022
Report
Rookie shop looking to make repeat customers by avoiding root cause diagnostics. Price gauging for labor is also impressive. Bubbly customer service isn't better than receiving the correct repairs. Save yourself the time and go more legitimate.
Kerri Felice
Oct 21, 2021
Report
Efficient! Very friendly girls in the front! Went there for an inspection and failed. (They said all 4 of my tires were dry rotted, and my mechanic of 20 years disagrees, but he's not an inspection station.) There were various lights out, so I knew I would fail, and had to get things fixed. Registry gave me 3 weeks! So, I replaced the lights, ect, and after waiting for tires, NSAC was nice enough to squeeze me in on the last day at the last minute and save my registration!
Donna Haugen
Sep 13, 2021
Report
NSAC is the best. Very professional, experienced and honest. I always know I am leaving my vehicle in the best hands! I can always count on them to get the job done right. Their mechanics are well trained. I have been using their services for a few years and have never been happier. I would definitely recommend NSAC to anyone. Thanks Mike and team!
Richard Marcus Santosuosso
Sep 11, 2021
Report
I spoke with Sarah extensively all throughout the experience, and she was knowledgeable, transparent, and understanding. I ended up with a very large bill due to a failed power transfer unit and drive shaft in my AWD vehicle and they handled it with a lot of experience and kindness. I'll be going back here for all my vehicles needs from now on, because I've never had a shop so thoroughly explain the problems and solutions, or expected maintenance requirements.
Salvatore Balliro
Apr 16, 2021
Report
Mike and all the people at North Smithfield Auto are great. Mike is very fair with pricing all his mechanics do a great job. Any problems they try very hard to fit you in and keep you up to date with information on you vehicle. Turn around time is generally pretty quick.
