Business Details
48 Years
experience
Emergency
services
Your Trusted Auto Repair Partner in Lynn, MA
Saugus Auto-Craft has been delivering top-tier auto body repair and painting services since 1978. Located in Lynn, MA, we serve Lynn, Saugus, and surrounding areas with a commitment to quality craftsmanship and exceptional customer service. Our state-of-the-art facility and certified technicians handle everything from minor scratches to complete vehicle rebuilds. We prioritize customer convenience through insurance assistance, rental car arrangements, and in-house repairs. Our 100% satisfaction guarantee reflects our dedication to excellence. With over four decades of experience, we combine advanced equipment with personalized care to ensure vehicles are restored to their original condition.Our team understands the importance of timely repairs and works directly with clients to minimize downtime. All collision damage, whether major or minor, is addressed with precision and attention to detail. We partner with towing services to accommodate non-driveable vehicles, ensuring a seamless experience. Our transparency in repair processes and pricing has built lasting trust with generations of customers. As a preferred direct-repair shop for major insurance companies, we maintain high standards of accountability. Your satisfaction remains our top priority from estimate to final inspection.
Services
Frame Repairs
Collision Repair
Auto Glass Replacement
Insurance Assistance
Towing Arrangements
In-House Repairs
Wheel Repair
Vehicle Structure Repairs
Mechanical Damage Repair
Rental Car Services
Details
- Year established: 1978
Highlights and features
- We offer auto body repair services since 1978
- Our team provides insurance assistance and rental cars
- We guarantee 100% satisfaction with all repairs
- All repairs are done in-house by certified technicians
- We partner with towing companies for non-driveable vehicles
Services
Frame Repairs
Our certified technicians use advanced equipment to repair and straighten vehicle frames. We address collision-induced misalignments to restore structural integrity. This service ensures proper vehicle handling and safety post-accident.
Collision Repair
We handle all collision damage types, from minor dents to major structural repairs. Our process includes damage assessment, parts replacement, and precision painting. Each repair meets manufacturer specifications for safety and aesthetics.
Auto Glass Replacement
We replace damaged windshields and windows with OEM-quality glass. Our technicians ensure proper installation for safety and weatherproofing. This service maintains vehicle structural integrity and visibility standards.
Insurance Assistance
We guide clients through insurance claims processes and work directly with providers. Our team explains policyholder rights and handles documentation. This service streamlines repairs while protecting customer interests.
Towing Arrangements
We coordinate towing services for non-driveable vehicles. Our partners deliver vehicles to our facility safely. This service ensures damaged vehicles receive timely repairs without owner transportation challenges.
Questions
What auto body services do you offer?
We provide frame repairs, collision damage restoration, glass replacement, mechanical repairs, and complete vehicle rebuilding using state-of-the-art equipment.
Do you work with insurance companies?
Yes, we're a preferred direct-repair shop for major insurers and handle all insurance claims processes to protect your interests.
What if my car can't be driven?
We'll arrange towing services to transport your vehicle to our facility for repairs.
Are repairs done on-site?
All repairs are completed in-house by our certified technicians using specialized equipment.
What payment options exist?
We accept insurance payments and direct payments through cash or credit cards.
How long have you been in business?
We've provided auto repair services in Lynn since 1978 with a 100% satisfaction guarantee.
Reviews (4)
Lynne R.
Jun 17, 2022
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These are the best people! The service, professionalism and care is perfect. My car was returned quicker than I expected and perfectly clean on the inside. Thank you!
Michele Woods
Apr 18, 2022
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I have to say the owner Lenny and the rest of the guys were absolutely phenomenal to work with they were caring they took their time, I have a 2013 focus and I'm telling you I had over $6,000 worth of damage. When I got in that car after they fixed it, first and foremost it looked brand new and it drove so much better than it ever driven before. I will completely say this is a 5 plus star place and now I have an auto body place that I will gladly take it again, thank you Lenny and to the rest of the guys thank you, Awesome Awesome job!
Joe Walker
Dec 20, 2021
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They did some panel work on my gf's mustang and it came out amazing. Window ended up being out of adjustment so had to go back but they had it realigned and sealing like new within 20 minutes! Fantastic work and very little if any bondo used on the repair which means pure skill in that shop. Will be back with my truck and the mustang for some more work. Fantastic shop very friendly and honest staff as well.
Emily Hwang
Oct 23, 2021
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I got rear ended and needed some work done. I rarely write reviews but everyone here was so kind and helped me through the whole process. They very clearly explained what I had to do in terms of insurance and car rental. Their work was amazing, my car came back way cleaner than I though it could ever be. When some insurance stuff got weird they took it upon themselves to really help me and get in touch with the right people to resolve it on the spot.
You can really tell they care and they made me really comfortable in the whole process which I was new to. Will not be going anywhere else for any car issues and I will tell everyone I know that if they have car troubles this is the place to go.
You can really tell they care and they made me really comfortable in the whole process which I was new to. Will not be going anywhere else for any car issues and I will tell everyone I know that if they have car troubles this is the place to go.
