Business Details
27 Years
experience
Emergency
services
Premier Auto Repair Services in Garner, NC
Johnson & Johnson Import & Domestic Specialists has been serving the Garner, NC area since 1999 as a full-service auto repair and preventive maintenance center. Our ASE-certified technicians bring years of hands-on experience and utilize state-of-the-art diagnostic equipment to service and repair all makes and models, with specialized expertise in import vehicles. We prioritize a customer-first approach, offering clear communication, honest recommendations, and transparent pricing.Our commitment to quality parts and workmanship is backed by a guarantee, ensuring reliable repairs that keep vehicles performing optimally. We serve Garner and surrounding communities, including Clayton, Fuquay Varina, Raleigh, and Wake County, providing trusted service for both foreign and domestic automobiles.
Services
AC Repair
Brakes
Electrical Services
Engine Maintenance
Towing
Transmission Services
Undercar Services
4x4 Services
Asian Vehicle Repair
Emergency Roadside Assistance
Details
- Year established: 1999
Highlights and features
- We have ASE-certified technicians with decades of experience in import and domestic vehicle repairs.
- Our state-of-the-art diagnostic equipment ensures accurate and efficient service.
- We guarantee all workmanship and use only high-quality replacement parts.
- Our customer-first approach includes transparent pricing and no hidden fees.
- We serve Garner and surrounding communities with reliable, local expertise.
What people say
Excellent customer service
Honest pricing
Knowledgeable technicians
Prompt repairs
Trustworthy mechanics
Services
AC Repair
Our technicians diagnose and repair air conditioning systems to restore optimal cooling performance. We use advanced tools to identify refrigerant leaks, compressor issues, or electrical faults, ensuring efficient repairs. Customers appreciate our upfront estimates and use of quality replacement parts for lasting solutions.
Brakes
We provide comprehensive brake inspections and repairs, including pad replacement, rotor resurfacing, and hydraulic system diagnostics. Our team addresses unusual noises, pedal feel changes, or warning lights promptly. Customers trust our transparent recommendations for safety-critical brake components.
Electrical Services
Our specialists handle complex electrical system diagnostics for modern vehicles, resolving issues with alternators, batteries, sensors, and wiring. We use digital multimeters and oscilloscopes to pinpoint faults accurately. Customers value our expertise in maintaining reliable electrical systems for daily drivers and commercial vehicles.
Engine Maintenance
We perform complete engine diagnostics and repairs, from routine tune-ups to major overhauls. Our capabilities include timing belt replacements, valve adjustments, and computerized engine analysis. Customers rely on our experience with both traditional and modern fuel-injected engines for import and domestic models.
Towing
Our emergency towing service responds to breakdowns and accident scenes across Wake County. We operate specialized equipment to safely transport vehicles to our facility. Customers commend our prompt response times and secure handling of vehicles during roadside emergencies.
People
Micah
Business Owner
Micah leads with over 20 years of automotive repair experience, specializing in import vehicles. He prioritizes customer trust through honest assessments and transparent pricing. His technical expertise and commitment to community service have established the shop as a local favorite.
Mike
Lead Technician
Mike specializes in electrical systems and engine diagnostics, with ASE certifications in multiple disciplines. Customers consistently praise his clear communication and thorough repair explanations. He ensures complex repairs are completed efficiently while maintaining quality standards.
Tiffany
Customer Service Manager
Tiffany coordinates service appointments and manages customer communications with exceptional organizational skills. Her attention to detail ensures accurate estimates and timely service updates. She plays a key role in maintaining the shop's high customer satisfaction ratings.
Paul
Senior Mechanic
Paul focuses on import vehicle diagnostics and repairs, particularly BMW and Audi models. His technical knowledge and patient approach help customers understand complex maintenance needs. He contributes to the shop's reputation for specialized foreign car expertise.
Questions
What types of vehicles do you service?
We specialize in import vehicles but service all makes and models, including domestic cars, trucks, and SUVs.
Do you offer emergency roadside assistance?
Yes, we provide towing services and emergency roadside help for breakdowns or accident-related issues.
How quickly can I get an appointment?
Most repairs are completed the same day, with priority given to emergency cases and scheduled appointments.
Are your technicians certified?
Our team includes ASE-certified technicians with specialized training in import vehicle diagnostics and repair.
What areas do you serve?
We serve Garner, Raleigh, Fuquay Varina, Clayton, and surrounding areas in Wake and Johnston Counties.
Reviews (7)
Barbara Tucker
Jun 09, 2022
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You and your crew were so easy to work with. Both my car and I are happy, happy, happy! Thanks Service: General repairs & maintenance
Michael Robertson
May 26, 2022
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I had my car serviced here on 2 separate occasions for the same repair. The first time for a f rough idle $700 dollars later the car still didn't run properly I returned and was too that repair was not what was needed but additional repair was! I reached out to the owner and for me being charged for a repair I didn't need he gave me a new battery. Fast forward to today I am presently having to have the same tears done again after spending nearly $1300. I was told that Vow's are expensive period I guess my alternative is the dealership. I had hoped to find a regular mechanic for my vehicle I guess I'll have to keep looking.
Scott Price
May 11, 2022
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Took my car in for an oil change and was told I had another oil leak for the 3rd time. Not a problem with the diagnosis but did ask for the owner to call me so we could discuss the issue of why it took 3 attempts to find it. He has yet to return my call. NOT GOOD SERVICE MIKE! Service: Auto maintenance
Safa Turner
Feb 23, 2022
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Tiffany was amazing from start to end. My sunroof stopped working while it was open and I was so worried it would rain. I couldn't get an appt right away so they told me to come in and they would close it for me and set an appointment for diagnostic. I came back for my appt and the gentleman in the front office was very honest. He said that the sunroof was now working and it could be a glitch that stopped it the first time.
He said he could order a motor to be on the safe side but considering it was a new car he didn't think I needed one. He was honest and fixed my car without giving me the run around. Great service with a great staff.
He said he could order a motor to be on the safe side but considering it was a new car he didn't think I needed one. He was honest and fixed my car without giving me the run around. Great service with a great staff.
Conrad Byrd
Nov 27, 2020
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I cannot express to you how disappointed and frustrated I am with trying to do business with the shop I brought my car in for soft tub issue. First they actually were so unprofessional the gentleman at the front Desk had no knowledge of how a business should be ran and he had no idea of a Mercedes. The shop gave me a incorrect controller part number they diagnose my problem wrong they wanted to charge me $2100 for a new module the technician refused to talk to me to help me understand my issue.
I just think this shop should be rated -4 scores. I had heard great things about the shop prior to them being bought out by another company. I would hope that the new owners would take a look at who they have at the front desk and who they have in the shop. I was told that I will be called back regarding my problems and i have yet to hear anything from the owner, manager or anyone. I am just so disappointed that I wasted my time my day and going to the shop. Please consult another shop before going to this one because I assure you you will be very disappointed as soon as you walk to the door like I was but I gave them a chance
I just think this shop should be rated -4 scores. I had heard great things about the shop prior to them being bought out by another company. I would hope that the new owners would take a look at who they have at the front desk and who they have in the shop. I was told that I will be called back regarding my problems and i have yet to hear anything from the owner, manager or anyone. I am just so disappointed that I wasted my time my day and going to the shop. Please consult another shop before going to this one because I assure you you will be very disappointed as soon as you walk to the door like I was but I gave them a chance
Andreasa Burwell
Feb 03, 2020
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Recently had my 2015 Mercedes Benz serviced at Johnson & Johnson. The service was fast and priced very affordable. Had the same service priced at Mercedes Benz of South Point and the price was EXTREMELY high with other services added that where not needed. Mike and Manager Micah took care of everything needed to get my car on the road again. They have gained a happy loyal customer.
Pattidiggit
Jun 23, 2019
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It's not easy to find a trustworthy car repair shop. Obviously fixing the car is important but it's so easy to get taken for a ride with suggestions for work made by less than honest repair shops. None of that here. My experience with J & J Imports was stellar start to finish. Even though I was late for my appointment, the front desk person greeted me enthusiastically & it wasn't long before my car was back in the shop.
While I waited, I enjoyed friendly conversation with Mike, up front. After they finished the technician & Mike both discussed the car with me & once asked gave me their opinion. Both were knowledgeable & forthcoming. The personalized service I received was fabulous! I left completely satisfied with Johnson & Johnson Imports. And it wasn't a fluke. I have already been back twice with different vehicles & experienced the same great service & fair pricing each time!
While I waited, I enjoyed friendly conversation with Mike, up front. After they finished the technician & Mike both discussed the car with me & once asked gave me their opinion. Both were knowledgeable & forthcoming. The personalized service I received was fabulous! I left completely satisfied with Johnson & Johnson Imports. And it wasn't a fluke. I have already been back twice with different vehicles & experienced the same great service & fair pricing each time!