Business Details
19 Years
experience
Emergency
services
Expert Auto Repair Services in Los Angeles
Pinky's Automotive has been a trusted name in Los Angeles automotive service for over 15 years. Our family-owned business combines generations of mechanical expertise with modern diagnostic technology to deliver reliable repairs for American, European, and Japanese vehicles. With three service bays, state-of-the-art equipment, and factory-trained technicians, we specialize in comprehensive solutions from routine maintenance to complex diagnostics.Our commitment to customer satisfaction is reflected in our same-day service capabilities and comfortable waiting lounge featuring complimentary refreshments. As one of LA's oldest independently operated garages, we maintain rigorous industry standards while preserving the personalized service that defines our family-run operation.
Services
Computer Diagnostics
Brake Repair
Oil Changes
Suspension Systems
Insurance Claims
Tune Ups
Bodywork Repair
Engine Diagnostics
Tire Alignment
Air Conditioning Service
Details
- Year established: 2007
Highlights and features
- Family-owned operation serving Los Angeles since 2007
- Factory-trained technicians with advanced diagnostic capabilities
- Same-day service available for urgent repairs
- Certified specialists in brake systems and engine diagnostics
- Comprehensive insurance claim assistance with 24-hour towing
What people say
Fairly priced
Trustworthy technicians
Same-day service
Customer for life
Honest assessments
Services
Brake Repair
Our certified technicians specialize in comprehensive brake system evaluations and repairs. We use ProStop Standard and Wagner branded components meeting original equipment specifications. Services include pad/shoe replacement, rotor resurfacing, and complete system diagnostics. With lifetime warranties on parts and 6-month labor guarantees, we ensure safe, reliable braking performance for all vehicle types.
Computer Diagnostics
Advanced computer diagnostic services identify complex vehicle issues using state-of-the-art testing systems. Our factory-trained specialists analyze engine performance, transmission function, and electronic systems. This precision approach reduces guesswork, ensuring accurate repairs for modern vehicles' sophisticated computer systems while maintaining manufacturer compliance standards.
Oil Changes
Preventative maintenance packages include premium motor oil changes with up to five quarts of quality lubricant. Our technicians inspect critical components including coolant levels, air filters, serpentine belts, and brake systems during each service. Regular maintenance extends vehicle lifespan while maintaining optimal performance and fuel efficiency for all makes and models.
Insurance Claims
We streamline insurance claim repairs with direct billing to major carriers. Services include damage assessment, parts replacement, and cosmetic restoration. Our facility offers rental car coordination, scheduled pickups, and 24-hour towing assistance. Certified technicians ensure repairs meet insurance requirements while maintaining vehicle safety and performance standards.
Suspension Systems
Expert diagnosis and repair of suspension and steering components ensure vehicle stability and ride comfort. Our specialists address shocks, struts, control arms, and alignment issues using manufacturer-recommended procedures. Comprehensive inspections identify wear patterns affecting handling and safety, with repairs performed to exacting quality standards using premium replacement parts.
People
Ralph A
Owner
Automotive industry veteran with 15+ years as Master Technician and Manager. Combines mechanical expertise with business acumen to lead Pinky's Automotive's operations while maintaining hands-on involvement in complex repairs.
Mike M
Shop Manager
20-year automotive management professional overseeing daily operations. Ensures service quality and customer satisfaction while maintaining shop efficiency. Brings technical knowledge and client service focus developed during 5 years with Pinkys team.
Eddie A
Shop Foreman
Third-generation automotive technician balancing technical expertise with customer service. Manages repair processes while maintaining direct client communication. Applies family-learned mechanical skills combined with modern diagnostic training.
Questions
What payment options do you accept?
We accept Visa, MasterCard, debit cards, cashiers checks, and cash payments for all services.
Can I keep replaced vehicle parts?
Damaged parts are typically recycled per California regulations, but we'll show you replaced components upon request.
Do you charge for repair estimates?
Estimates are free if we perform the repairs. Non-repair pickups incur a one-hour labor charge for estimates.
How quickly can I get an estimate?
Most estimates completed within 30 minutes. Minor repairs may be assessed immediately depending on shop volume.
Do you work with insurance companies?
Yes, we handle claims directly with all major insurance providers and coordinate rental vehicle arrangements.
What emergency services do you offer?
24-hour towing assistance available for urgent vehicle recovery and transport to our facility.
Reviews (6)
Nicole M.
Jun 24, 2022
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I thought I'd left a review the last time I brought our vehicle in. But I'm back today and let me just say this is our go to spot. They always take care of us, quickly and efficiently regardless of being hella busy all the time. Customer service on point. Thank you, Pinkys automotive!
Petet V.
Jun 15, 2022
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I needed an alternative to dealer service / oil change and break check, transmission fluid, window motor change. I wanted some place relatively close to me, smaller yet reliable. Pinky's came recommended from the owner of Affordable Care of Hollywood. I tested them twice now and the experience was flawless. Clear communication, transparent billing, no issues with the car. I'll be coming back and report if something changes.
Natalie Souza
Jun 05, 2022
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Being relatively new to Los Angeles and feeling the sticker shock of meals and experience's. I was pleasantly surprised especially when the have more than fair prices. They helped me out in a pinch! I highly recommend! Service: Electrical
Alex Sage
May 26, 2022
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Don't believe the 5 star reviews! Any business owner can now afford a 5 star online presence. This company is a rip off. They tried to charge me over $2,000 for a repair that's under $100. If you're looking for an honest mechanic who won't rip you off, this is not it!
Mabel L.
May 07, 2022
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I had never had major car problems until a few weeks ago. First, some loser broke into my car and broke my hood latch which they helped me fix in no time. Then due to my car overheating, my engine was damaged so I decided to take my car back since the shop is close to my house. I am glad I took my car back to them because I have nothing but great things to say. I am so happy with the work and professionalism towards their customers.
They did a great job and fixed my car sooner than I had expected, which I really appreciate as I really need my car for school and work. I need my car for a few more years while I finish graduate school so I will definitely bring my car in the future if I ever have more problems. I highly recommend this location and I will definitely be coming back in the future and so will my dad. Thanks so much to both Ralph and Eddie for all your help.
They did a great job and fixed my car sooner than I had expected, which I really appreciate as I really need my car for school and work. I need my car for a few more years while I finish graduate school so I will definitely bring my car in the future if I ever have more problems. I highly recommend this location and I will definitely be coming back in the future and so will my dad. Thanks so much to both Ralph and Eddie for all your help.
Abe S.
May 05, 2022
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I took my 2021 Jeep Wrangler to Pinky's after a small accident and they did such a great job. They were fast and efficient and communicative, and the car looks as good as new. I really trusted them to do a good job and they delivered. Strong recommend, I will definitely be back if ever needed!