Business Details
24 Years
experience
Emergency
services
Your Trusted Auto Repair Partner in Arlington
At Boyle's Body Works, we have dedicated ourselves to automotive excellence since 2002. Our state-of-the-art facility in Arlington, Massachusetts, houses advanced equipment operated by highly trained technicians with decades of combined experience. We specialize in restoring vehicles to their pre-accident condition while prioritizing customer rights throughout the insurance claims process. Our team advocates for clients during negotiations with insurance companies, ensuring proper repairs using genuine parts. With 15+ years of service, we maintain strict adherence to Massachusetts Division of Standards regulations, providing bonded, guaranteed repairs.Our comprehensive process includes detailed vehicle documentation, transparent communication, and meticulous attention to both visible and structural damage. We offer 24-hour towing assistance and coordinate rental vehicle arrangements to minimize client inconvenience. Our commitment to quality is demonstrated through our meticulous multi-stage repair process, from initial assessment to final quality inspection. We maintain full transparency regarding insurance estimate limitations and supplement procedures. Our facility maintains detailed records of all repairs, including photographic documentation and vehicle condition reports.
Services
Auto Body Repair
Vehicle Restoration
Insurance Claims
24-Hour Towing
Rental Coordination
Details
- Year established: 2002
Highlights and features
- We have 15+ years of automotive repair experience
- Our facility uses state-of-the-art repair equipment
- Technicians complete specialized collision repair training
- 24-hour towing assistance available for emergencies
- We advocate for customers during insurance negotiations
What people say
Excellent communication
Quality repairs
Insurance experts
Timely service
Professional staff
Services
Auto Body Repair
Our auto body repair service restores vehicles to pre-accident condition using advanced equipment and genuine parts. Technicians complete multi-stage repairs including structural realignment and paint matching. We handle all damage types from minor dents to major collision reconstruction while protecting customer rights during insurance negotiations.
Insurance Claims
We advocate for customers during insurance claims processes, negotiating proper repair valuations and challenging improper estimates. Our team handles all communication with insurance providers while educating clients about Massachusetts consumer protection laws regarding repair shop selection and parts quality.
24-Hour Towing
Available 24/7 for accident response, our towing service safely transports damaged vehicles to our facility. Trained operators handle all vehicle types with specialized equipment. We coordinate immediate transport while preserving evidence for insurance documentation and maintaining chain-of-custody records.
Vehicle Restoration
Our structural restoration service addresses hidden damage using computerized measuring systems. Technicians repair unibody and frame damage to factory specifications, ensuring proper alignment and safety. We document all structural repairs with before-and-after measurements for insurance verification and customer transparency.
Rental Coordination
We coordinate temporary vehicle rentals during repair periods, working with major rental providers to secure timely replacements. Our staff handles reservation scheduling and documentation requirements, ensuring customers maintain mobility while their vehicles undergo comprehensive repairs.
Questions
What types of vehicles do you repair?
We repair all makes and models including domestic and imported vehicles, from standard sedans to luxury and specialty automobiles.
Do you work with insurance companies?
Yes, we negotiate directly with all major insurance providers while protecting your right to choose our repair facility.
How long does the repair process take?
Typical repairs take 5-10 business days depending on damage severity and parts availability, with regular progress updates provided.
Is rental car assistance available?
We coordinate rental vehicle arrangements with local providers for customers with appropriate insurance coverage.
Do you offer towing services?
24-hour towing assistance is available for accident-related repairs with proper insurance documentation.
What warranty do repairs carry?
All repairs meet Massachusetts bonding requirements and come with written documentation of work performed and parts used.
Reviews (7)
Rich Lee
Jun 27, 2022
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I feel Dave is responsible and responsive. His team does great work and made the experience easy and stress free. My 2015 Fusion was hit from behind. Boyle's repaired all the damage so that it looks like new. The paint is blended and I can't tell that body work needed to be done. He took care of dealing with the insurance company. Service: Body & Trim
Donna D.
Jan 22, 2022
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Dave and his son are fantastic to work and do incredible work. They are also very thorough and work well with the insurance companies. You will never be able to tell the paint matching is so good. Can't recommend them enough.
Ashley Eisenman
Jun 16, 2021
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Dave is the best! I crashed my beloved Volvo wagon and he got her back to new, NO, even BETTER than new, in like 2 weeks time. He was communicative and trustworthy. I am so grateful to have found someone like him. Thanks Dave! Service: Body & Trim
Tara B.
Oct 03, 2020
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Great communication - explained how he would interact with my insurance and the timeline. Did a wonderful job fixing the rear of my car. Dave is a friendly guy and gets you in and out of his shop quickly.
Kiernan M.
Mar 05, 2020
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Dave and his team fixed my car perfectly (it's three months later and there have been no problems at all) and worked exceptionally well with my insurance company, even though the claim situation was complicated. When I caught an invoicing error that resulted from that complication, Dave spoke to me *while on his vacation* to understand and swiftly correct it. I was also impressed by how Dave was able to get high-quality parts that the insurance company would cover. The next time my car needs body work, I will go to Dave at Boyle's.
Yan L.
Sep 11, 2019
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I had my car fixed by Dave twice with total satisfaction. 1st was for taillight installation, instead quoting me hundreds of dollars to do rear bumper bodywork given by others, Dave simply suggested replacement of the broken light as the bumper looked in not bad shape. Eventually I paid only a small fraction of full bumper replacement. Saved me money. 2nd was for side mirror replacement. My bad to bring a wrong aftermarket mirror that was figured out not matched by Dave after spending time on it.
Without charging me labor though my fault, Dave ordered new and correct mirror for me without upfront payment or deposit. He called me when the mirror arrived, and installed quickly at agreed time while I just waited a bit. Save me time. Honest, simple but crystal clear communication with customer and mutual respect, trust and professional service, that are reasons I rate five stars and recommend without hesitation. Thank you!
Without charging me labor though my fault, Dave ordered new and correct mirror for me without upfront payment or deposit. He called me when the mirror arrived, and installed quickly at agreed time while I just waited a bit. Save me time. Honest, simple but crystal clear communication with customer and mutual respect, trust and professional service, that are reasons I rate five stars and recommend without hesitation. Thank you!
Jack J.
Apr 26, 2019
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Highly recommend. I just picked up my Grand Cherokee from BBW and it looks great! This is exactly the type of shop I love - pride in workmanship, customer-focused, and an incredibly fair price.
