Business Details
50+ Years
experience
Emergency
services
Trusted Auto Repair Services in Medford, Boston Since 1938
Hogan & Van has been a trusted name in collision repair since 1938, serving Medford, Boston, and surrounding areas. As a family-owned business, we prioritize customer satisfaction through certified repairs using OEM parts and advanced technology. Our team of I-CAR trained technicians and Massachusetts-licensed appraisers ensures every vehicle meets factory specifications for safety and performance. We emphasize transparency, offering post-repair inspections and lifetime warranties to guarantee quality.With over eight decades of experience, we combine traditional values with modern techniques to deliver reliable service. Our commitment extends beyond repairs, including eco-friendly practices like recycling and energy conservation. Recognized for excellence by the Medford community, we provide towing, rental assistance, and personalized support throughout the repair process. Our focus remains on restoring vehicles safely while minimizing stress for our customers.
Services
Collision Repair
Towing Services
Auto Body Repairs
Post-Repair Inspections
Detailing Services
Details
- Year established: 1938
Highlights and features
- We offer over 80 years of experience in collision repair and community service.
- Our team includes I-CAR trained technicians and Massachusetts-licensed appraisers.
- We use only OEM parts and factory-certified repair procedures.
- We provide lifetime warranties for all repairs as long as you own your vehicle.
- Our eco-friendly practices include recycling and energy-efficient operations.
Associations and certifications
- I-CAR
- PPG Paint Performance Guarantee
What people say
Excellent service
Top-notch work
Professional staff
Lifetime warranty
Eco-friendly practices
Services
Collision Repair
Our certified collision repair service restores vehicles to factory specifications after accidents. Using advanced tools and OEM parts, we ensure structural integrity and safety system functionality. Technicians undergo continuous I-CAR training to handle modern vehicle technologies.
Towing Services
Available 24/7 through our partner Stephen's Automotive Transport, our towing service responds to accidents at any hour. We coordinate free manufacturer-covered towing for warranty vehicles and ensure safe transport to our facility.
Post-Repair Inspections
We conduct thorough post-repair inspections to verify proper repairs and identify potential issues. This service helps maintain vehicle safety and value, addressing concerns about prior repair quality or improper part replacements.
Auto Body Repairs
From minor dents to complete panel replacements, our body repair service handles all damage types. We use computerized frame measuring and expert paint matching to restore vehicles' appearance and structural integrity.
Detailing Services
Our detailing services include buffing, polishing, and interior cleaning to restore vehicles' appearance. We use professional-grade products to address surface imperfections and maintain showroom-quality finishes.
People
Adam Ioakim
Collision Manager
Adam oversees repair planning and insurance negotiations, combining formal marketing education with hands-on experience from working in the family business since high school.
George Ioakim
Production Manager
George manages production operations, applying his accounting background and Massachusetts licensing as a damage appraiser to ensure efficient, accurate repair processes.
Andy Ioakim
Consultant
Andy, a former owner, continues sharing expertise about safe repair practices and instilling core values of customer care and technological advancement in the current team.
Lilly Ioakim
Consultant
Lilly contributes industry knowledge from her time managing the business, emphasizing fair pricing and quality standards that maintain the company's reputation for excellence.
Steve Burns
Repair Planner
Steve coordinates repair logistics, ensuring timely execution of projects while maintaining open communication with customers throughout the repair journey.
Questions
What collision repair services do you offer?
We provide complete collision repairs for all makes/models, including frame straightening, paint matching, and safety system calibration using OEM parts and I-CAR trained technicians.
Are your technicians certified?
Our team includes I-CAR trained technicians and four Massachusetts-licensed auto damage appraisers ensuring proper repair procedures and insurance negotiations.
Do you offer 24/7 towing services?
Yes, our 24/7 towing partner Stephen's Automotive Transport provides emergency assistance at any hour for accident-related vehicle transport.
What post-repair support do you provide?
We offer lifetime warranties, post-repair inspections, and PPG Paint Performance Guarantees to ensure long-term satisfaction with our repair work.
How do you handle insurance claims?
Our team negotiates directly with insurance companies, leveraging expertise to ensure proper coverage for OEM-quality repairs and complete vehicle restoration.
Reviews (5)
Charlene DiGaetano
Apr 25, 2022
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The team at Hogan and Van are so easy to talk with and they explain everything in detail! I can't thank them enough for making the process of my car repairs quick, easy, and effortless! They are absolutely amazing! Services: Body & Trim, Electrical, Painting
Ron Frank
Feb 25, 2022
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Dee and Steve were professional, responsive, accurate, and really easy to work with. I had two repairs for them to make - a rear door that got hit and a small but deep scratch on the hatch of my GTI. They fixed both and you would never know they were damaged in the first place. Perfection! I wouldn't go anywhere else for body work. Services: Body & Trim, Painting
Simone A.
Jan 25, 2022
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All of the staff are very nice and helpful, especially Dierdre. When my car was totaled, it was towed there. They were extremely helpful throughout the whole stressful process (assessing the car, providing helpful information related to insurance, ultimately taking the car to be salvaged). Without their kindness and support, my situation would have been even more overwhelming. They are also a certified Subaru collision center.
Joseph Saidnawey
Dec 24, 2021
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I was referred to Hogan & Van by the Boston Volvo dealer to complete the repairs to my vehicle following an accident. I can not say enough good things about Hogan & Van! They were incredibly professional, thorough, and accommodating over the 3+ weeks it took to repair my vehicle. Someone was always there to pick up the phone by the 2nd ring and answered all of my questions, no many how many times I called for an update on timing. The team was extremely thorough and made sure my car was returned as good as new. I would 100% recommend this shop to anybody and wouldn't hesitate to return in the future. Thank you!
Toni Basmaji
Dec 24, 2021
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Hogan and Van Auto Body exceeded my expectations with my recent service. From my very first phone call with Deidre, who was warm and welcoming to my consultation with George, who examined my vehicle's damage and assured me it could easily be repaired to Adam, who communicated the timeline and my out of pocket expense, I was absolutely delighted by their level of professionalism and customer service.
In an era where it's seems no one does their job anymore, this was a refreshing change. They take pride in their work and it shows. I am grateful to have my car back better than new and can't thank them enough for making what could have been a painful process easy and seamless.
In an era where it's seems no one does their job anymore, this was a refreshing change. They take pride in their work and it shows. I am grateful to have my car back better than new and can't thank them enough for making what could have been a painful process easy and seamless.
