Business Details
31 Years
experience
Emergency
services
Your Trusted Auto Repair Partner in Avon, OH
Since 1995, Automotive Specialty Services has been Avon's #1 auto repair facility, serving the community for 29 years with over 39,078 satisfied clients. Our team of ASE Certified Master Technicians combines decades of experience with state-of-the-art equipment to deliver precise diagnostics and repairs. We prioritize client relationships through lifetime warranties on all repairs, complimentary loaner vehicles, and a 12 Months Same-As-Cash payment program.Our commitment to safety extends to advanced driver assistance systems (ADAS) calibration, ensuring modern vehicle technologies function optimally. Recognized by AAA and the Better Business Bureau, we maintain a customer-centric culture focused on transparency, technical excellence, and community impact through initiatives like Brakes for Breasts.
Services
Brake Repair
Oil Changes
ADAS Calibration
Tire Services
Transmission Repair
Suspension Work
Electrical Systems
Wheel Alignment
Preventive Maintenance
Engine Diagnostics
Details
- Year established: 1995
Highlights and features
- ASE Certified Master Technicians with 15+ years average experience
- Lifetime Warranty on all parts and labor
- Complimentary loaner vehicles and shuttle service
- State-of-the-art diagnostic equipment matching dealership standards
- AAA Motorist Service Excellence Award winner
Associations and certifications
- AAA
- Better Business Bureau
What people say
ASE-certified technicians
Lifetime warranties
Complimentary loaner vehicles
Transparent diagnostics
Quick turnaround
Services
Brake Repair
Our comprehensive brake services include pad replacement, rotor resurfacing, and hydraulic system diagnostics. Technicians use precision tools to ensure optimal stopping power while maintaining safety standards. We provide free inspections and lifetime warranties on all brake repairs.
ADAS Calibration
Advanced driver assistance systems require precise recalibration after windshield replacement or bodywork. Our technicians use factory-level equipment to realign cameras, radar, and sensors for systems like lane-keeping assist and automatic emergency braking.
Oil Changes
Rapid oil change packages include synthetic or conventional oil, filter replacement, and multi-point inspection. Services feature lifetime fluid exchange benefits and seasonal promotions while maintaining manufacturer-recommended maintenance schedules.
Tire Services
Full tire solutions from rotation and balancing to flat repair and replacement. We offer lifetime rotation programs and alignment inspections using computerized alignment racks to ensure proper tire wear and vehicle handling.
Preventive Maintenance
Manufacturer-recommended maintenance plans include fluid flushes, belt inspections, and component replacements. Our 30-point inspection identifies potential issues while maintaining warranty compliance through documented service records.
People
Diane Weber
Manager/Owner
With 20 years of automotive industry experience, Diane leads daily operations while maintaining client relationships. She focuses on community engagement and employee development, ensuring the company's values align with customer needs.
Keith McCrone
Owner
As co-owner with 37 years in automotive repair, Keith oversees strategic direction. He maintains technical expertise while fostering a culture of excellence that has earned multiple industry awards for the facility.
Casey Fields
Service Advisor
With 33 years of automotive experience, Casey coordinates client services and technical teams. He emphasizes transparent communication while managing complex repair projects for commercial and personal vehicles.
Victor Velazquez
Technician
A master technician with 30 years of experience, Victor specializes in engine diagnostics and performance tuning. He combines technical expertise with a commitment to ongoing training for modern vehicle technologies.
Eddie Pawlak
ADAS Manager
With 30 years in automotive technology, Eddie leads advanced driver assistance systems calibration. He ensures precision in sensor alignment and software programming for modern vehicle safety features.
Questions
What services do you offer?
We provide complete auto repair including brakes, oil changes, ADAS calibration, tire services, and preventive maintenance for all vehicle makes and models.
Do you offer warranties on repairs?
Yes, all repairs include a lifetime warranty covering both parts and labor for as long as you own your vehicle.
Are appointments necessary?
While walk-ins are welcome for inspections, we recommend scheduling appointments to ensure timely service during our Monday-Friday 8am-5:30pm hours.
Do you provide emergency services?
Yes, we offer free towing and prioritize urgent repairs during business hours to get you back on the road quickly.
What payment options exist?
We accept cash, credit cards, and offer 12 Months Same-As-Cash financing for qualified customers on repairs over $500.
How do you handle vehicle diagnostics?
Our technicians use computerized diagnostic tools to identify issues, providing clear explanations of necessary repairs with photo documentation when applicable.
Videos
Reviews (7)
Jake Murphy
May 23, 2022
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I thought long and hard about this review. It's not a knee jerk reaction. I took my car there because of an oil leak, and other check engine light warning signs. I explained thoroughly what was happening. However, I very much got the sense there was more interest in selling flushes etc than there was actually listening. Well I went ahead and got my car repaired. For $1800. Only for them to not even change the oil. Went back for an oil change and as soon as that was done the lights were flashing again. Towed back to them again.
Only to be told the next day the engine needed replaced. So perhaps fine for oil changes, brakes and the basic wear and tear items. But I highly question their diagnostic skills or listening skills. Lesson learned for me, albeit very expensive.
Only to be told the next day the engine needed replaced. So perhaps fine for oil changes, brakes and the basic wear and tear items. But I highly question their diagnostic skills or listening skills. Lesson learned for me, albeit very expensive.
Jordan Brown
Mar 20, 2022
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100% recommend, never going to another shop again! My car needed some expensive repairs & the crew over at Automotive Speciality Services helped out tremendously! Not only did they get my car in & out of the shop, but the work is magnificent. My car feels like it's new again! Services: Wheel alignment, Steering & suspension repair
James Lawrence
Mar 10, 2022
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If you want a automotive repair shop that understands service, quality and customer care. this is the place. Starting with he super clean waiting room, to the rental cars and complimentary car wash. For the first time in my life I left feeling good about the repair, myself and work. Give this place a try. great oil change program.
Janine Kulaga
Feb 27, 2022
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As soon as my vehicle's warranty expired, the check engine light appeared. Literally as we were trying to sell it! The dealer (where we were purchasing my new vehicle) tried to say that we didn't change the oil and that it needed a new engine (it's 3 years old with 28k miles)?! After their suggested $200 oil change didn't fix the problem we took it to Automotive Specialty Services. They diagnosed a faulty oil control solenoid and oil temp sensor (the car already had other sensor recalls). Thanks to them, we got top dollar for my car!
Rachel Krych
Jan 17, 2022
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Highly recommend! This place is so friendly and very thorough! Every time I bring my car, they explain what is needed in terms I understand without ever being pushy.
Tom Jankovic
Nov 19, 2021
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Went to Automotive Specialty Services today for an oil change. I was very impressed with them from the start. Finally a auto service company that understands the meaning of customer service. The staff was as nice on the phone as they were in person. The shop waiting area was clean and welcoming. My vehicle was taken in right away to start the work. Shortly after, Casey came out and walked me back to the shop bays to show me some things that they found.
I did not feel pressured at all to pay for additional repairs. I felt that they really cared about their customers and wanted to make sure I was educated on the issues. I will definitely use them again in the near future. I also enjoyed the cookie they provided as a thank you at check out; it was a nice touch.
I did not feel pressured at all to pay for additional repairs. I felt that they really cared about their customers and wanted to make sure I was educated on the issues. I will definitely use them again in the near future. I also enjoyed the cookie they provided as a thank you at check out; it was a nice touch.
J. B.
Nov 07, 2021
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I was visiting the area and had my oil pressure light come on. Turns out my oil pressure switch had failed, and the leaking had caused further damage to the system. My girlfriend and I were worried that we may miss a wedding that she was to be a bridesmaid in. We let the team at Automotive Specialty Services know that we had a time restraint and they went above and beyond to make sure we got everything fixed in time for our departure.
They kept me in the loop the whole time, expedited the parts shipping, and even picked the part up from the dealer instead of waiting for them to deliver it at the end of the day. They definitely care about their customers here. Would recommend this shop to anyone.
They kept me in the loop the whole time, expedited the parts shipping, and even picked the part up from the dealer instead of waiting for them to deliver it at the end of the day. They definitely care about their customers here. Would recommend this shop to anyone.
