Business Details
32 Years
experience
Trusted Subaru Repair in Lake Forest Park, WA
Suburb Service has been the premier independent Subaru repair shop in the Lake Forest Park and Shoreline area since 1994. Founded by Howard Musolf and operated by women since 1997, our shop combines decades of specialized expertise with a commitment to personalized customer care. Our ASE-certified technicians exclusively service Subarus, utilizing genuine parts and factory diagnostic equipment to ensure precision repairs. We prioritize transparency, offering honest assessments and maintaining your manufacturer warranty through qualified maintenance.With a 12-month/12,000-mile local warranty and 12 loaner vehicles, we minimize disruption to your schedule while delivering exceptional value. Our team fosters long-term relationships through consistent policies rooted in founder Candy Johns' legacy of integrity. We operate with contactless options, digital inspections, and same-day service for most repairs, maintaining our reputation as the Pacific Northwest's most trusted Subaru specialist through over 25 years of community service.
Services
Oil Changes
Brakes
Engines
Transmissions
Tire Services
Details
- Year established: 1994
Highlights and features
- Specializing exclusively in Subaru repairs since 1994
- ASE-certified technicians with factory diagnostic equipment
- 12 loaner vehicles available for customer convenience
- Contactless service options with digital inspections
- 12-month/12,000-mile local warranty on all repairs
Associations and certifications
- ASE Certified Technicians
What people say
Best mechanic out there
Trustworthy team
Great service
Honest assessments
Exceptional expertise
Services
Oil Changes
Our comprehensive oil change service maintains your Subaru's engine performance using genuine Subaru motor oil and filters. Technicians perform digital inspections to identify potential issues while ensuring proper disposal of used materials. The service includes tire pressure check and adjustment, with recommendations based on driving conditions and vehicle specifications.
Brake Service
We provide complete brake system diagnostics and repair using OEM components for optimal safety and performance. Our technicians measure rotor thickness, inspect calipers and brake lines, and test hydraulic systems. Services range from pad replacement to complete system overhauls, with wear analysis to predict future maintenance needs.
Transmission Repair
Specialized transmission services include fluid exchanges, clutch replacements, and complete rebuilds using factory diagnostic tools. Our technicians analyze transmission operation through road tests and computer diagnostics to identify issues with shifting patterns or fluid condition. Services maintain warranty compliance while addressing both manual and automatic systems.
Tire Services
Our tire specialists provide selection guidance, installation, and maintenance services for all Subaru models. The service includes computerized balancing, alignment checks, and wear pattern analysis. We maintain current inventory of major tire brands while offering seasonal changeover assistance and flat repair services using industry-standard equipment.
Engine Repair
Comprehensive engine diagnostics and repair services address both routine maintenance and complex issues. Technicians use factory scan tools to analyze performance data while inspecting critical components like timing belts and head gaskets. Services include complete engine replacements, cylinder head repairs, and emissions system diagnostics to restore optimal vehicle operation.
People
Candy Johns
Owner
Candy Johns operated Suburb Service from 1997 until her passing in 2020, establishing its reputation for exceptional customer care and Subaru expertise. She mentored current leadership and implemented policies that continue guiding daily operations.
Howard Musolf
Owner
Howard Musolf founded Suburb Service in 1994, transitioning from Subaru sales to repair services. He established the shop's Subaru-exclusive focus and mentored subsequent leadership while maintaining technical expertise through ASE certification.
Debra Christner
Person in Charge
Debra Christner succeeded Candy Johns as shop manager, bringing extensive automotive industry experience. She maintains operational continuity while overseeing service advisors and technicians, ensuring adherence to established quality standards and customer service principles.
Christina
Service Advisor
Christina serves as a service advisor, providing customer support and coordinating repair processes. With automotive industry experience, she contributes to the shop's commitment to transparent communication and personalized service for Subaru owners.
Questions
Do you service all Subaru models?
Yes, we service all Subaru models from 1994 to current, including Impreza, Legacy, Outback, Forester, WRX, and Crosstrek models.
Will using your service void my manufacturer warranty?
No, our services maintain warranty compliance through genuine parts and documented maintenance procedures following Magnuson-Moss Warranty Act guidelines.
Do you offer loaner vehicles?
Yes, we have 12 maintained Subaru loaner vehicles available for customers during repair periods.
How long do typical repairs take?
Most repairs complete same-day with parts in stock, while major services like transmission work typically require 1-2 business days.
Do you perform scheduled maintenance?
Yes, we perform all factory-scheduled maintenance services to maintain warranty validity using genuine Subaru parts and documentation.
Videos
Reviews (6)
Rachel Acosta
May 20, 2022
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They did a great job inspecting my car. They let me know of future repairs i would need to make but also let me know they would keep track so I wouldn't need to. I appreciate that level of service. The charge for an oil change and replacing my brake light was incredibly reasonable. Service was fast. Service: Oil change
David French
Apr 20, 2022
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Deb and the crew at Suburb Service are the most knowledgeable, honest, and reliable folks in the auto service industry. I wouldn't take my Subaru anywhere else! If there's something they know I can't afford, they kindly point me to a safe, cheaper alternative or provide advice on top priorities. They kept my first Subaru running for nearly 20 years, even while I was on a college budget! Thanks to Suburb Service!
Eloy Zamora
Apr 17, 2022
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They have serviced our WRX, Impreza and now our outback. Their work is thorough and they stand by it. I've only had positive experiences here and couldn't imagine getting my Subarus serviced anywhere else.
Delta Varela-Glos
Feb 16, 2022
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Honest shop with honest pricing! They got me in fast and got my car back in no time. They text you a very comprehensive report before begining services so you know exactly what's needed, the urgency of the different issies, and what you're going to pay. You can even text back if you're too busy to call!
Kristin Decker
Feb 12, 2022
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Hands down the best service center I have ever used. I have now been through two generations of owners and the quality continues. They provide you with personal service with exceptional quality. They follow up to guarantee satisfaction, and remind me when service is due. Services: Auto engine diagnostic, Brake service & repair, Brakes, Tires, Oil change
Tracy Gojdics
Feb 12, 2022
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I will never take my Subaru any place other than Suburb Service. They are honest, knowledgeable and super customer friendly. Services: Brakes, Oil change, Battery
