Business Details
26 Years
experience
Emergency
services
Your Trusted European Auto Repair Experts in Spokane
Since 2000, Silver Star Automotive has established itself as Spokane's premier destination for European automotive repair and performance upgrades. Our team of ASE-certified and factory-trained technicians brings decades of combined experience, specializing in Mercedes-Benz, BMW, Audi, Porsche, and Volkswagen models. We combine dealership-level expertise with personalized service, offering comprehensive solutions from routine maintenance to high-performance RENNtech modifications.As a family-owned business, we prioritize integrity, reliability, and customer satisfaction, ensuring every vehicle receives meticulous attention. Our commitment extends beyond repairs through convenient amenities like pick-up/drop-off, airport storage, and a comfortable waiting area. With 60+ years of Mercedes-Benz technical experience and recognition as the Pacific Northwest's authorized RENNtech dealer, we deliver unmatched expertise for luxury and high-performance vehicles.
Services
AC & Heat Service
Alignments & Suspension
Battery Replacement
Brake Repair
Oil Changes
Tire Installation
Engine Diagnostics
Fleet Maintenance
Performance Upgrades
Airport Storage
Details
- Year established: 2000
Highlights and features
- We offer 60+ years of combined Mercedes-Benz technical expertise
- Our team includes factory-trained RENNtech performance specialists
- We provide 24/7 emergency roadside assistance
- We maintain full transparency with no hidden fees
- Our facility features state-of-the-art diagnostic equipment
Associations and certifications
- ASE Certified
- Emission Certified
What people say
Expert maintenance
Quick turnaround
Honest communication
Reliable repairs
Competitive pricing
Services
European Auto Repair
Specialized maintenance and repair for Mercedes-Benz, BMW, Audi, Porsche, and Volkswagen models. Our factory-trained technicians use advanced diagnostic tools to ensure precision repairs. Services include engine diagnostics, transmission work, and electrical system maintenance for optimal vehicle performance.
Performance Upgrades
Authorized RENNtech performance modifications for Mercedes-AMG, Porsche, Audi, and BMW models. We offer ECU tuning, turbo upgrades, exhaust systems, and aerodynamic enhancements. Our specialists provide horsepower increases and track-ready modifications with factory-backed components.
Fleet Maintenance
Comprehensive maintenance programs for business fleets including Sprinter vans, Ford Transit, and RAM ProMaster models. Services cover scheduled maintenance, diagnostics, and emergency repairs. We help businesses minimize downtime with priority scheduling and detailed service tracking.
Diagnostic Services
Advanced diagnostic solutions using state-of-the-art equipment to identify mechanical and electronic issues. Our technicians interpret complex error codes and perform system checks for engine, transmission, and onboard computer systems. We provide clear repair recommendations with detailed explanations.
Airport Concierge Service
Complete vehicle storage and maintenance while you travel. Includes secure parking, pre-trip inspections, and post-trip vehicle return. We coordinate airport transportation and provide maintenance updates during your absence for complete travel peace of mind.
People
Scott Murphy
Shop Owner
Scott Murphy, a lifelong Spokane resident, brings 16 years of Mercedes-Benz dealership experience to Silver Star Automotive. Recognized as a Master Guild Technician in 2012 among 4,000 nationwide, he combines technical expertise with a passion for automotive performance. He has owned Silver Star since 2012, continuing its tradition of honest, quality service.
Dylan Kopczick
Shop Manager
Dylan Kopczick oversees daily operations with a focus on service excellence. With extensive experience in automotive management, he ensures efficient workflow while maintaining customer satisfaction standards. He coordinates technician schedules and service quality control.
Kendall Kempe
Service Advisor
Kendall Kempe serves as the primary customer contact for service appointments. He coordinates repair processes, explains technical details in accessible terms, and ensures timely communication throughout vehicle service. His focus is on creating positive customer experiences.
Thomas Sheffer
Shop Foreman
Thomas Sheffer supervises technical operations and quality control. He mentors technicians, ensures proper repair procedures, and maintains equipment calibration standards. His leadership ensures consistent service quality across all vehicle types.
Kurt Stout
Master Technician
Kurt Stout specializes in complex diagnostics and high-performance modifications. With advanced certifications in European vehicle systems, he handles challenging repairs and performance upgrades. His expertise contributes to Silver Star's reputation for technical excellence.
Questions
What types of vehicles do you service?
We service all European makes including Mercedes-Benz, BMW, Audi, Porsche, and Volkswagen, as well as domestic and import vehicles.
Do you offer pickup and delivery services?
Yes, we provide complimentary pick-up and delivery within Spokane for vehicle service and maintenance appointments.
Are your technicians certified?
All our technicians are ASE-certified with specialized training in European vehicle systems and RENNtech performance modifications.
What performance upgrades do you offer?
As an authorized RENNtech dealer, we offer ECU tuning, turbo upgrades, exhaust systems, and aerodynamic enhancements for Mercedes-AMG, Porsche, Audi, and BMW models.
Do you service commercial fleets?
Yes, we provide comprehensive fleet maintenance for Sprinter vans, Ford Transit, and RAM ProMaster models with priority scheduling and service tracking.
What are your service hours?
We're open Monday-Thursday 7:30 AM - 5:30 PM, Friday 7:30 AM - 12:00 PM. Closed weekends.
Reviews (5)
Shelton Hansen
Jun 05, 2022
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Amazing service and staff! They were very friendly and helpful, took care of issues and checked on things I had questions about and gave me reasonable steps to get them fixed. Scott and his team are great! 2016 ram 1500. Service: General repairs & maintenance
Cindy Binsfield
Mar 25, 2022
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Needed to have coolant checked on Gretta ( 2018 VW Atlas SE 3.6) Stopped by our usual place (not a foreign place at all) and decided to do an oil change as well. They could not find an oil filter and if they went thru any other place than Napa etc they would get charged $30 and then up the amount to me so if I could find one and bring it too them it would save me close to $80. So I took your advice and called Silver Star.
They would have charged me only $17 for the filter. So I asked them how much for the oil change and fluids.100$ approx. Which was comparable to my other place. When can you get me in? Friday morning, until their tech came around thecornrr and said, we can get it now, bring her in. $100.83 for everything. While waiting I had the most fun, informative, and interesting 45 minute conversation with the new owner Scott. We talked about just about everything family, work, life, everything! Good news is they service foreign AND Domestic cars. Great business!
They would have charged me only $17 for the filter. So I asked them how much for the oil change and fluids.100$ approx. Which was comparable to my other place. When can you get me in? Friday morning, until their tech came around thecornrr and said, we can get it now, bring her in. $100.83 for everything. While waiting I had the most fun, informative, and interesting 45 minute conversation with the new owner Scott. We talked about just about everything family, work, life, everything! Good news is they service foreign AND Domestic cars. Great business!
Chuck J.
Mar 04, 2022
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I brought my BMW in for a pre-purchase inspection, was told it would take a couple hours. Scott (the owner) gave me a ride home and said they'd call when the inspection was done. A little before 5 my doorbell rang and Scott was there to let me know the car was done, but they had a wrong phone # for me! He brought me back to the shop and we completed the transaction, Mollie was apologetic, unnecessarily (mistakes happen!).
She updated my info and Scott brought my car around. Everything had checked out great. The customer service was above and beyond anything I've ever experienced from an auto shop! They are truly the best in town. I'll definitely be using them for all my vehicle needs in the future!
She updated my info and Scott brought my car around. Everything had checked out great. The customer service was above and beyond anything I've ever experienced from an auto shop! They are truly the best in town. I'll definitely be using them for all my vehicle needs in the future!
Alexandra Blakley
Dec 02, 2021
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We brought in my 92 Suburban to get some things checked out on it and to really evaluate if it was worth putting the money into at this point due to age, value of the vehicle, and mileage. The team there was great at thoroughly checking things over, giving a very in-depth and informative quote and being very honest with us about what they thought without making us feel any sort of pressure. Though we have decided not to put more money into the vehicle, I will definitely be taking my future vehicle to them.
Lynn Russell
Oct 06, 2021
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They originally were to do a oil change and safety check. They found a serious problem gave us a estimate. Repairs were done in a timely manner at the estimated price. Very satisfied with the service and work.
