Business Details
50+ Years
experience
Emergency
services
Premium Auto Collision Repair Services in Seattle
Established in 1973, Werner's Crash Shop has built a reputation for excellence in collision repair services. Our team of ASE-certified technicians and iCar-trained specialists utilize advanced technology, including precision laser frame repair systems and PPG water-based paints, to restore vehicles to pre-accident condition. We prioritize clear communication throughout the repair process, working directly with insurance companies to ensure seamless service for our clients. Our commitment to quality is underscored by a lifetime warranty on workmanship and adherence to the Automotive Craftsman Association's ethical standards. With over 47 years of continuous operation in Seattle, we maintain partnerships with major insurance providers and employ state-of-the-art estimation software for accurate repairs.Our dedication to community extends through sponsorships like the Magnolia Village Car Show, which supports Northwest Harvest. Through ongoing employee education programs, we ensure our team remains at the forefront of automotive repair technology and techniques. Our facility handles both domestic and foreign vehicles, offering comprehensive services from minor dent repairs to complete frame restoration. Customer satisfaction remains our top priority, demonstrated through personalized service that includes rental car coordination and transparent repair documentation. This enduring commitment to quality and customer care has earned us a consistent A+ rating from the Better Business Bureau since 1989.
Services
Collision Repair
Frame Restoration
Paint Services
Towing Assistance
Insurance Coordination
Vehicle Estimation
Metalwork Warranty
Paint Warranty
Mechanical Repairs
Parts Replacement
Details
- Year established: 1973
Highlights and features
- Over 47 years of continuous operation in Seattle's collision repair industry
- ASE-certified technicians with ongoing professional development programs
- Lifetime warranty on all workmanship and repairs
- 24-hour towing service through Big D. Towing partnership
- Better Business Bureau A+ rating since 1989
Associations and certifications
- Better Business Bureau
- ASE Certified
- iCar Trained
- Automotive Craftsman Association
What people say
Excellent job
Restored to perfect condition
Terrific service
Courteous and helpful
Professional workmanship
Services
Collision Repair
Our comprehensive collision repair services utilize state-of-the-art equipment and premium materials to restore vehicles to their pre-accident condition. Our ASE-certified technicians employ precision laser frame alignment systems and computerized estimating software for accurate repairs. We work directly with all major insurance companies to streamline the claims process for our customers.
Frame Restoration
Specialized frame restoration services address vehicle structural integrity using precision laser alignment technology. Our technicians correct misalignments caused by collisions, ensuring proper vehicle geometry and safety standards. This critical repair process maintains manufacturer specifications for optimal vehicle performance and occupant safety.
Paint Services
Professional paint services using PPG water-based technology deliver factory-quality finishes with environmental benefits. Our color matching system ensures perfect paint consistency, while advanced application techniques provide durable, showroom-quality results. The process includes surface preparation, primer application, and multi-stage finishing for superior appearance.
Towing Assistance
24-hour towing services available through our partnership with Big D. Towing. This emergency service ensures damaged vehicles receive safe transportation to our facility. The partnership guarantees prompt response times and proper handling of vehicles requiring collision repair services.
Insurance Coordination
Dedicated insurance coordination streamlines the repair process for policyholders. Our team works directly with major insurance providers using digital documentation systems. This service includes estimate preparation, damage documentation, and communication with adjusters to ensure comprehensive coverage of repair costs.
People
Werner Kozber
Founder
Established Werner's Crash Shop in 1973, bringing decades of automotive repair expertise to Seattle. Under his leadership, the shop earned industry certifications and maintained continuous operation through technological advancements in collision repair.
Eric Berge
Lead Body Tech
Experienced technician with racing expertise who oversees complex repair projects. Demonstrates exceptional customer service skills while managing detailed repair processes, including coordinating rental vehicles and communicating with insurance adjusters.
Questions
What types of vehicles do you repair?
We repair both domestic and foreign vehicles, handling all makes and models with equal expertise using specialized equipment for modern automotive construction.
Do you work with insurance companies?
Yes, we're approved by all major insurance providers and participate in Farmers Insurance referral program, handling claims documentation and communication directly with adjusters.
What warranty do you offer?
We provide a lifetime warranty on workmanship while parts and materials follow manufacturer guarantees, with detailed warranty documentation provided for every repair.
How long does the repair process take?
While timelines vary by damage extent, we coordinate parts ordering and sublet services to minimize delays, providing regular status updates throughout the repair process.
Do you offer towing services?
Yes, we partner with Big D. Towing for 24-hour emergency towing assistance, ensuring safe transportation of damaged vehicles to our repair facility.
Can I get a rental car?
We coordinate rental vehicle arrangements through Enterprise Rent-A-Car, helping maintain your mobility during the repair process with convenient pickup and return services.
Videos
Reviews (6)
Marco Downs
Apr 15, 2022
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Wow. A treasure of a business, so glad I went with them. I had a fender bender that wasn't covered by insurance, and Eric spent the time to find recycled and cheaper parts, coming in literally thousands of dollars less than other quotes. And when I got the car back it was immaculate, couldn't tell it ever happened. So highly recommended.
Dong Li
Feb 22, 2022
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Very hard work stuff, create a very strictly prossesue to make sure your vehicle restoration in the right way in the very first time. Extra touchup. Finished cars are shining and cleaning, always extra mile service
Vita Shuman
Feb 07, 2022
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I've taken two different cars here, they are hands down the best shop! They go above and beyond- especially when dealing with insurance claims
Girish Vanganuru
Jun 14, 2021
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I have a real good experience with removing dent on my car door. I checked with multiple shops and none of them provided reasonable quote. One particular shop wanted me to change the entire door! Werner provided reasonable quote. I asked them if I can bring my own part and not have paint job. They were Ok with that and provided an adjusted. Drop the car in the morning and the job was done by evening. I was thoroughly satisfied with the fix they have done.
Daphna Khen
Jun 04, 2021
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I had a great experience with this shop. The original estimate focused on just the issue I wanted fixed, unlike some other places that added a bunch of minor cosmetic issues on. They did find some other things they could fix while they were working, but they called me to explain the pros and cons and didn't pressure me into adding any more work that I didn't want. Overall I paid almost exactly what the estimate said, it was done exactly when they said it would be, and the car looks good. Great service overall.
Dallan Wortham
Apr 09, 2021
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I didn't have enough time for them to fix the damage done on my vehicle, buy they offered to buff a spot on my vehicle and said it was on the house. They spent just five minutes with me, but they were so kind and helped just out of niceness.
