Business Details
8 Years
experience
Heavy-Duty Vehicle Cluster Repair Specialists
At D & D Instruments, we specialize in precision instrument cluster repair for heavy-duty and automotive vehicles. With decades of combined experience, our skilled technicians restore clusters to like-new condition while preserving original mileage. We offer rapid turnaround times, typically completing repairs within 3-5 business days for heavy-duty units and 1-2 weeks for automotive clusters, though current demand may affect lead times. Our services include bench checks, odometer programming, and remanufactured cluster replacements with same-day shipping options.We maintain a one-year, unlimited mileage warranty on all repairs and provide transparent pricing with free quotes. Our commitment to quality ensures defect-free products that meet customer requirements, supported by a dedicated team focused on continuous process improvement. We serve commercial clients and individual vehicle owners nationwide, offering economical alternatives to expensive new cluster replacements. Our repair processes prioritize secure packaging guidelines and multiple payment options, including charge accounts for qualified repair shops.
Services
Heavy-Duty Cluster Repair
Remanufactured Clusters
Automotive Cluster Repair
Odometer Programming
Replacement Lenses
Freightliner Repairs
Volvo Repairs
Mack Repairs
International Repairs
Kenworth Repairs
Details
- Year established: 2018
Highlights and features
- Quick turnaround (1-5 business days) with emergency repair options
- One-year, unlimited mileage warranty on all repairs
- Save up to 50% versus purchasing new replacement clusters
- Skilled technicians with specialized expertise in commercial vehicle systems
- Same-day shipping available for remanufactured clusters
Services
Heavy-Duty Cluster Repair
Specialized repair service for heavy-duty vehicle instrument clusters. Our technicians restore functionality while maintaining original mileage. Repairs typically completed within 3-5 business days with one-year warranty. Available for Freightliner, Volvo, Mack, and other commercial vehicle brands.
Remanufactured Clusters
Cost-effective remanufactured instrument clusters for International trucks. Includes quality-tested components with same-day shipping options. Features original calibration and 1-year warranty. Available for models 1992-2016 with odometer programming services.
Automotive Cluster Repair
Precision repair service for automotive instrument clusters. Preserves original mileage and factory settings. Typical turnaround 1-2 weeks with 1-year warranty. Services most domestic and foreign models from 1995 onwards, excluding select luxury brands.
Odometer Programming
Professional odometer programming service for commercial vehicles. Available for most makes and models at $360. Includes one-day processing time with compatibility verification. Requires separate shipping arrangements for programming-only requests.
Replacement Lenses
Durable replacement lenses for International/Navistar instrument clusters. Reinforced design with easy 15-minute installation. Provides up to 80% savings versus new clusters. Fits 2016+ LT/MV/HV/RH & HX models with trip reset options available.
Questions
What types of vehicles do you service?
We service heavy-duty commercial vehicles including Freightliner, Volvo, Mack, International, Kenworth, Peterbilt, and Western Star trucks. For automotive repairs, we handle most domestic and foreign models from 1995 onwards.
How long does the repair process take?
Heavy-duty repairs typically take 3-5 business days, automotive repairs 1-2 weeks. Current lead times may vary due to component availability. Contact us for current processing times.
Do you offer warranty protection?
All repairs include a one-year, unlimited mileage warranty covering parts and workmanship. Remanufactured clusters carry the same comprehensive warranty coverage.
What payment options are available?
We accept all major credit cards and offer charge accounts for qualified repair shops. Payment is processed after repair completion and verification.
Can you program odometers?
Yes, we offer odometer programming services for $360. This service is available for most commercial vehicle makes and models with same-day processing.
What if my cluster is unrepairable?
If repair isn't possible, we charge a $150 bench check fee that includes return shipping. We'll contact you with detailed findings before proceeding with any charges.
Videos
Reviews (6)
Horiac
Apr 15, 2022
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I recently had an issue with some of my gauges on my international truck and was recommended to D&D Instruments by the dealership. I spoke with Craig and asked him if he could try to help me sooner than later because I was already out of work for almost two weeks due to the gauges not working, and our truck was our only source of income. The dealership had it for one week and told me they couldn't fix it and also charged me for giving a possible diagnose.
Not only did Graig help me, but overnighted the dash assembly to him and he had it back to me fixed less than 48 hours after we first spoke. He was upfront, honest and took his time to explain to me their process and pricing. He was very receptive to my situation and wanted to help me as much as he could. It was refreshing to speak with someone that understands and cares. Sadly, I think today's business world in general, gravelly lacks compassion and the human element. I reinstalled my dash and everything works as it should. I wish I knew about them sooner. It would have saved me time and money. Thank you so much for your help
Not only did Graig help me, but overnighted the dash assembly to him and he had it back to me fixed less than 48 hours after we first spoke. He was upfront, honest and took his time to explain to me their process and pricing. He was very receptive to my situation and wanted to help me as much as he could. It was refreshing to speak with someone that understands and cares. Sadly, I think today's business world in general, gravelly lacks compassion and the human element. I reinstalled my dash and everything works as it should. I wish I knew about them sooner. It would have saved me time and money. Thank you so much for your help
B. Robert
Dec 06, 2021
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These people are amazing! Fast service, excellent technical skill, perfect customer service, great packaging and shipping! 7 out of 5 stars! If you want it done fast, right, and at a fair price you found the right place!
James Raschke
May 06, 2021
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Have use them a couple of times, they do good work, and if needed I would send them more instrument panels to be repaired.
Robert Morrison
Nov 22, 2020
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I have a 2007 bus made by Freightliner with a Freightliner instrument panel. Freightliner was unable to even provide a part number for this gauge cluster. I really do not have a lot good to say about Freightliner. Sent cluster to D and D instruments talked to Doug he told me what he was going to do within 2 weeks the Gauge came back to me looked brand new and work perfectly I would recommend their work to anyone.
Ronald Johnson Jr
Apr 27, 2017
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I sent in an instrument cluster from a Chevy bus and got it returned looking and functioning like brand new. Excellent service, Customer service, and repairs they turn out. I am extremely satisfied with the work and their pricing, I will be using them again.
Matt Glaeser
Jan 06, 2017
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Came in needing a Speedo cable made to go with an adapter. No appointment and I hadn't called in either. They were able to make what I needed on the spot same day. That pretty much saved the day. Worked with Gregg. Real nice guy who seems to really like doing what he does.
