Pampered Auto Care

Our ASE Certified technicians specialize in comprehensive engine diagnostics and repair for European and domestic vehicles. Using advanced diagnostic tools, we identify issues like faulty sensors, timing belt problems, and exhaust system malfunctions. Services include vehicle water pump replacement, intake manifold repair, and oil pump maintenance to restore performance and prevent catastrophic damage.

We offer complete transmission diagnostics and repair for automatic and manual systems. Our services include fluid exchange, clutch replacement, and differential repair to address slipping gears, delayed engagement, and unusual noises. Advanced diagnostics ensure accurate identification of issues, with repairs backed by a 12-month/12,000-mile warranty.

Following manufacturer protocols, we provide Mercedes Service A/B, BMW Service One/Two, and other brand-specific maintenance. Services include oil changes, filter replacements, timing belt inspections, and multi-point checks to extend vehicle life, maintain warranties, and prevent costly breakdowns through proactive care.

Our EPA-certified technicians repair all aspects of vehicle climate systems, including AC compressors, condensers, and heating components. Services range from refrigerant recharging to evaporator repair, ensuring year-round comfort and safety with proper defrosting and air quality through cabin filter replacements.

Specializing in brake system diagnostics and repair, we address squealing brakes, soft pedals, and vibration issues. Services include pad replacement, rotor resurfacing, caliper repair, and ABS system diagnostics using quality components to ensure reliable stopping power and safety compliance for all vehicle types.

Conventional oil every 3,000-5,000 miles; synthetic oil every 7,500-10,000 miles. Our technicians recommend optimal intervals based on your vehicle's needs.

Service A includes oil change and basic checks annually or every 10,000 miles. Service B adds cabin filter replacement and brake fluid change every 20,000 miles.

Typically every 60,000-100,000 miles. We inspect during regular maintenance and follow manufacturer recommendations for preventative replacement.

No. Our ASE Certified technicians follow manufacturer specs and provide warranty coverage, ensuring your rights under the Magnuson-Moss Act are protected.

Warm air output, strange odors, weak airflow, water leaks, or unusual noises. Our EPA-certified team diagnoses and repairs all climate control components efficiently.

Great repair on my SUV: fast, accurate and at a fair price. Super knowledgeable staff but above all the best customer service!

Excellent customer care and concern. Not only were they expedient, got my car fixed quickly, they called after I picked it up to make sure that I made it home safely. It's rare to find places like this, so grateful that I did.

Absolutely the BEST mechanic I've been to in the North Austin area. If you want cheap, quick and ok service don't go here. They're high quality, thorough, fair knowledgeable and incredibly professional. Everyone I've interacted with knows their stuff. From the receptionist to the owner and mechanics on staff. Lifetime costumer here. We were recommended this ship by a friend after out two family vehicles were damaged at a different shop.

The best experienced in very long time. As a woman approaching a situation she knows nothing about, these guys are honest and don't oversell their services. "You don't need that right now, your car is fine, just a quick tweak '".huh? Totally recommend this shop. I will come back again! Services: Engine repair, General repairs & maintenance, A/C installation & repair, Auto engine diagnostic

Came in for a simple inspection and headlight replacement. They are competitively priced, friendly, and didn't make any false promises before checking out my car. They even found a secondary problem that only experienced mechanics might be able to notice. Definitely has a family owned feel and I will be back since they are right around the corner from me.

UPDATED---today we were informed of a class action lawsuit related directly to our make/model of vehicle and the issues we were experiencing. In a nutshell we had been going to Pampered Auto Care for around 3-4 years. We brought the vehicle in for a repair and were quoted $1100. Once the vehicle was taken apart, the $1100 became a $2400 repair that resulted in disabling the vehicle. From there we were informed that it would require an additional $5000 (expensive MB part at factory cost plus labor) to repair the vehicle.

The owner/mechanic informed us that the carbon build-up in that diesel was a known issue, and that basically we should have known. We are not mechanics. We had brought the vehicle to Pampered Auto Care trusting their expertise. As the owner/mechanic was aware that it was a known issue, had he explained the potential problems and related costs BEFORE doing any work this round, it would have given us the opportunity to make different decisions rather that feeling like we were being led down a financial rabbit hole. We ended up selling the vehicle at a loss.

This shop has 6 bays, Alignment, and amazing customer service. Such a clean and organized office as well.