Dent Works

Business Details

21 Years

experience

Trusted Paintless Dent Repair Services in Austin, TX

Dent Works was founded in 2005 by Trey Pool, a Vale Certified Master Craftsman with over 25 years of experience in paintless dent repair (PDR). Our team specializes in hail damage repair, door ding removal, and minor dent repair while preserving vehicles' original factory finishes. We work directly with all major insurance companies to streamline claims processes for clients and guarantee all repairs for life.

Our technicians have decades of combined experience and prioritize transparency, quality craftsmanship, and customer satisfaction. Located in the Burnet Road Business Park near Q2 Stadium, we serve the greater Austin area with a commitment to maintaining the highest industry standards through continuous skill development and ethical business practices.

Services

Paintless Dent Repair Hail Damage Repair Door Ding Removal Minor Dent Repair Insurance Claim Assistance

Details

Year established: 2005

Highlights and features

Owner Trey Pool has 28 years of PDR experience since 1995
Vale Certified Master Craftsman with advanced technical expertise
Direct insurance company collaboration simplifies claims processes
Lifetime guarantee on all paintless dent repair work
Locally-owned specialists focused exclusively on PDR solutions

Associations and certifications

Vale Certified Master Craftsman

What people say

Exceeded expectations Looks brand new Lifelong customer Amazing craftsmanship Highly recommend

Website

Update Listing

Services

Paintless Dent Repair

Our paintless dent repair process removes vehicle dents without repainting by using specialized tools to reshape metal panels. This factory-finish-preserving method works for minor dings to hail damage. Technicians with 15-28 years of experience deliver precise repairs that restore structural integrity and aesthetic quality while maintaining original paint coatings.

Hail Damage Repair

Specialized hail damage restoration services address dents from golf ball to baseball-sized hail. Certified technicians assess damage severity and employ PDR techniques to restore vehicle panels. We coordinate directly with insurance companies for comprehensive claims processing and guarantee repairs for life. Most vehicles complete full restoration within 1-2 business days.

Door Ding Removal

Targeted door ding removal services eliminate small dents from parking lot incidents. Starting at $75, our experts use precision tools to restore panel contours without repainting. Most repairs complete within hours while maintaining factory finish quality. Common fixes include vertical creases, circular dents, and combined damage patterns.

Insurance Claim Assistance

Comprehensive insurance claim facilitation includes direct communication with providers and transparent documentation. We work with all major insurers to process hail damage claims without premium increases. Our non-affiliated status ensures unbiased repairs meeting factory standards rather than discounted program requirements.

Vehicle Finish Preservation

Factory finish preservation services maintain original vehicle paint integrity through PDR techniques. This prevents value loss from repainting while restoring structural quality. Specialized processes address complex damage across multiple panels while ensuring seamless integration with existing finishes.

People

Trey Pool

Owner / Lead Technician

Trey Pool founded Dent Works in 2005 after 10 years of PDR experience. A Vale Certified Master Craftsman since 2003, he has repaired hail damage and dents professionally since 1995. His expertise developed through collaborations with Austin dealerships before establishing his dedicated repair shop.

Questions

Will filing a hail damage claim increase my insurance rates?

No, hail damage claims under comprehensive coverage won't raise your premiums. We work directly with insurers to process claims without affecting your rate history.

How long does paintless dent repair take?

Most repairs complete within 1-2 business days depending on damage extent. Minor dings take 2-3 hours while hail damage typically requires 6-8 hours of focused technician work.

What areas do you service?

We serve the greater Austin metropolitan area including Round Rock, Georgetown, and Sun City. Mobile services available for large hail damage claims with vehicle transportation options.

Can all dents be repaired without painting?

Most minor to moderate dents qualify for PDR. Technicians assess depth, location, and metal deformation to determine eligibility. Severe creases or sharp impacts may require traditional body shop methods.

Do you guarantee your repairs?

Yes, all paintless dent repairs carry a lifetime guarantee. We'll rework any previously repaired dent that reappears under normal vehicle usage conditions.

How are repair prices determined?

Pricing depends on dent size, depth, and panel complexity. Door dings start at $75 while hail damage repairs range from $150+ based on total affected areas assessed during initial inspection.

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Reviews (4)

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Cydney S.

Jun 14, 2022 Report

I recently purchased a car that had a few minor dents. I have used Dent Works of Austin before and was super happy with the quality of their work so I took my latest car there. They prepared me that some of the dents might not come out as cleanly as I would like, but they would try. They did an amazing job and were even able to correct a bad dent repair job that another company had done for the dealership where I bought the car.

I only trust Dent Works of Austin to take care of these types of dents in my cars. The dealerships try to sell you the dent coverage, but I always decline because the only place I will take my cars for paintless dent repair is Dent Works of Austin. Fantastic guys, fantastic work!

Daniel L.

Mar 06, 2022 Report

Thane the goat. came in with a weird dent and got it fixed for a great price. honest guy, great skills

Johnny R.

Dec 14, 2021 Report

Had a dent in the lower part of my driver side door from the footrest of a motorcycle and was a huge eyesore. Thane was personable, professional and precise. His work is a true value, and having a black car where every flaw is emphasized- made the dent nearly impossible to detect even with prior knowledge of where the dent was! I cannot recommend this business enough and if you find yourself in need of dent repair be sure to come here and ask for Thane!

Tiffany H.

Aug 30, 2021 Report

Trey was so professional, friendly, and knowledgeable about the hail storms, hail damage, and the insurance process. Crossing fingers I don't have to use your services again, but I would gladly come back if needed and will gladly recommend any friends/family to you. Trey was very realistic about how much the damage might cost and the timing it would take and was very helpful in explaining the insurance process. He's also just very kind which makes working with him a great experience.