Business Details
33 Years
experience
Emergency
services
Trusted Auto Repair Services in Austin, Texas
Don's Automotive has been serving Austin, Texas since 1993 with specialized expertise in Asian and domestic vehicle repair. Our team utilizes advanced diagnostic tools including an Autel Maxisys Elite scanner and LeakMaster smoke detection system to ensure precise diagnostics. We maintain comprehensive service records dating back to 1993 and prioritize environmentally responsible practices through extensive recycling programs. Our technicians combine decades of experience with continuous technical education through memberships like IATN. We focus on transparent communication, refusing unnecessary repairs while guaranteeing workmanship for one year.Our facility features dedicated hybrid vehicle service equipment and maintains strict quality control over parts sourcing. We emphasize preventive maintenance based on manufacturer specifications rather than inflated dealership schedules. Our commitment to community includes supporting local organizations like Mobile Loaves and Fishes. We maintain strict safety protocols while offering flexible appointment scheduling with 24/7 voicemail access. Our reputation for quality service has been built through consistent technical excellence and ethical business practices.
Services
Asian Vehicle Repair
Hybrid Diagnostics
AC System Service
Computer Diagnostics
Scheduled Maintenance
Brake Repair
Engine Diagnostics
Emissions Testing
Electrical Repairs
Timing Belt Replacement
Details
- Year established: 1993
Highlights and features
- We use professional-grade $3500 diagnostic scanners for accurate diagnostics
- Specialized hybrid vehicle service equipment prevents cross-contamination issues
- Comprehensive service history available since 1993 through digital records
- We guarantee labor operations against workmanship errors for one year
- Strict recycling program covers antifreeze, oil, batteries, and refrigerants
Services
Asian Vehicle Repair
Specialized maintenance and repair for Toyota, Honda, Nissan, and other Asian makes. Our technicians have 23+ years of experience with import vehicles. We use factory-level diagnostic tools and maintain relationships with Japanese OEM parts suppliers.
Hybrid Diagnostics
Dedicated service for hybrid vehicles including Toyota Prius and Honda models. Features electric compressor equipment to prevent refrigerant cross-contamination. Technicians trained in high-voltage system diagnostics and battery management systems.
Computer Diagnostics
Advanced diagnostics using Autel Maxisys Elite and Snap-on Vantage equipment. Capable of programming electronic keys and diagnosing complex sensor networks. Access to Mitchell and Identifix repair databases for accurate troubleshooting.
Scheduled Maintenance
Factory-recommended maintenance based on owner's manuals rather than inflated dealership schedules. Includes fluid checks, filter replacements, and system inspections to prevent unexpected breakdowns and maintain warranty compliance.
AC System Service
Full AC system maintenance including refrigerant recycling for R134a and 1234yf. Leak detection using LeakMaster smoke machine. Repairs cover compressors, condensers, and climate control modules for optimal cabin comfort.
People
Donald Lewis
Partner, Service Writer
Owner with over 50 years automotive experience. Retired from daily operations but maintains oversight. Pioneer in environmentally responsible repair practices since 1993. Holds advanced diagnostic equipment certifications.
Tony DiRico
Partner, Technician
23-year veteran technician with expertise in hybrid systems and computer diagnostics. Manages daily operations and technical training. Specializes in complex electrical system repairs and advanced scanner programming.
Jimmy Preston
Front Desk
Customer service specialist handling appointments and parts coordination. Ensures efficient workflow and client communication. Maintains 98% on-time service completion rate through effective scheduling management.
Questions
Do you work on European vehicles?
No, we specialize exclusively in Asian makes and most domestic vehicles. We don't service European or British vehicles.
Can I use my extended warranty?
We recommend against extended warranties due to poor industry reliability. Consumer Reports estimates 11¢ return per dollar spent. We'll help obtain authorization for potential reimbursement.
Do you offer after-hours service?
Emergency calls receive voicemail response within 24 hours. Regular service hours are Monday-Thursday 8:00 AM-6:30 PM with 24/7 voicemail access.
What parts do you use?
We source quality parts from Japanese OEM suppliers and select remanufactured components with better warranties than dealers. Avoid low-quality aftermarket parts that compromise reliability.
How are labor charges calculated?
We use $190/hour rate with efficient billing practices. Unlike some shops, we don't double-charge overlapping operations. Minimum charge is ¾ hour ($143.75).
Do you handle warranty repairs?
We follow manufacturer guidelines for maintenance but cannot perform warranty repairs requiring authorized dealerships. Our service records help maintain warranty compliance through proper documentation.
Reviews (4)
Aidan Cook
Jun 16, 2022
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Very honest shop, didn't end up going in but the guy on the phone gave great advice and their quote was way better than elsewhere
Michael Sosa
May 08, 2022
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Great service had been looking for a gas line for my 79' chevy that they no longer make for about 3 weeks they solved that issue in minutes Don's for the save will definitely be back for any service needs in the future. Service: General repairs & maintenance
Sapna Aggarwal
Apr 06, 2022
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Jimmy at Don's Automotive was super helpful, informed and professional! He helped me get the car ready and fixed only what was necessary to make sure it was safe and sound! Really appreciate the fast turnaround! Forever their customer. Trustworthy mechanic I know I can bring any car to and I know I am in great hands! Services: Brakes, Auto engine diagnostic, General repairs & maintenance
Annette Pizzini
Feb 17, 2022
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WOOP WOOP Huge shout out to the gang at Don's! We were about to give up on our 2001 Toyota Tacoma when a Toyota dealership said they needed another 3,000 bucks to fix it. We did it once but couldn't wrap our heads around that much being wrong with the truck again nor that price. At the same time we just couldn't call it quits on what has been a great truck. We called Jimmy at Don's auto repair and he said bring it in.
We told Jimmy everything the dealership said needed to be done and well, let's just say Jimmy was a bit skeptical. They were A-MAZING! Our Tacoma ended up in the best hands in town and after their diagnostics run and expert mechanic care our Tacoma is purring right on down the road again, at a serious fraction of the repair work and cost that the dealership quoted. Dealership $3,000.00 - Don's $450. Monumental difference in diagnostics, repairs, cost and trust. They are straight up, no nonsense, great mechanics that know their stuff and we are so happy we didn't put our Tacoma out to pasture but instead took it to Don's!
We told Jimmy everything the dealership said needed to be done and well, let's just say Jimmy was a bit skeptical. They were A-MAZING! Our Tacoma ended up in the best hands in town and after their diagnostics run and expert mechanic care our Tacoma is purring right on down the road again, at a serious fraction of the repair work and cost that the dealership quoted. Dealership $3,000.00 - Don's $450. Monumental difference in diagnostics, repairs, cost and trust. They are straight up, no nonsense, great mechanics that know their stuff and we are so happy we didn't put our Tacoma out to pasture but instead took it to Don's!
