Business Details
15 Years
experience
Emergency
services
Open 24/7
always available
Your Trusted Roadside Assistance Partner in San Francisco
P&P Towing has been serving the San Francisco Bay Area since 2011, establishing itself as a trusted provider of towing and roadside assistance services. Our locally owned and operated company combines years of industry experience with a commitment to excellence, reliability, and customer satisfaction. We specialize in addressing unexpected vehicle emergencies, offering 24/7 support through certified technicians and state-of-the-art equipment. Our services range from car towing and battery jumpstarts to lockout assistance and fuel delivery, tailored to meet diverse client needs. As a Better Business Bureau member, we uphold transparent pricing policies and prioritize clear communication to ensure clients understand all service costs upfront. Strategically located near Hilton Park, our fleet serves San Francisco and neighboring communities including Daly City and South San Francisco. Our licensed, insured technicians undergo rigorous training to deliver safe, efficient solutions for both routine and complex roadside situations. With a focus on community engagement and local economic support, we maintain deep ties to the neighborhoods we serve. Our 24/7 availability ensures immediate assistance for emergencies ranging from flat tires to accident recovery. This dedication to quality service and customer care has earned us recognition as San Francisco's premier towing provider.
Services
Car Towing
Battery Replacement
Car Lockout
Tire Change
Fuel Delivery
Accident Removal
Motorcycle Towing
Heavy Duty Towing
Roadside Assistance
Flatbed Towing
Details
- Year established: 2011
Highlights and features
- We offer 24/7 certified technician support for all roadside emergencies.
- Our team provides transparent pricing with no hidden fees.
- We guarantee rapid response times across San Francisco and neighboring communities.
- Our fleet includes specialized equipment for exotic car and heavy-duty towing.
- We maintain Better Business Bureau membership for service accountability.
Associations and certifications
- Better Business Bureau
What people say
Fast response times
Professional technicians
Transparent pricing
Affordable service
24/7 availability
Services
Car Towing
Our car towing service provides safe transportation for vehicles of all types. Using both wheel lift and flatbed equipment, we handle standard passenger cars, exotic vehicles, and specialty transports. Certified technicians ensure proper securing and damage prevention during every tow operation.
Battery Replacement
We offer immediate battery solutions for dead or failing automotive power systems. Our technicians carry professional jumpstart equipment and replacement batteries for on-site service. This 24/7 emergency assistance ensures quick vehicle restart and safe operation resumption.
Car Lockout
Our certified specialists provide non-invasive lockout solutions for modern vehicle security systems. Using advanced tools, we offer key extraction, transponder programming, and door opening services without damaging vehicle components or security features.
Fuel Delivery
We deliver emergency fuel supplies to stranded motorists across the Bay Area. Our service includes safe gasoline transportation and proper refueling procedures. This 24/7 solution helps drivers resume their journeys without vehicle damage risks.
Heavy Duty Towing
Our heavy duty towing specializes in large vehicle recovery. We handle construction equipment, commercial trucks, and specialty vehicles using purpose-built equipment. This service includes specialized rigging and transport solutions for oversized or overweight loads.
Questions
What services does P&P Towing offer?
We provide car towing, battery replacement, lockout assistance, tire changes, fuel delivery, and heavy-duty towing services across the Bay Area.
Are your services available 24/7?
Yes, our certified technicians provide emergency roadside assistance 24 hours a day, 365 days a year.
Do you serve areas outside San Francisco?
We serve San Francisco and surrounding communities including Daly City, South San Francisco, San Bruno, and Pacifica.
How are pricing and payment handled?
We offer transparent pricing with no hidden fees. Payment options include cash and credit card for your convenience.
Are your technicians certified?
Yes, all our technicians are certified professionals with specialized training in modern vehicle systems and towing procedures.
What makes P&P Towing different from competitors?
We combine Better Business Bureau membership, rapid response times, and specialized equipment for all vehicle types with customer-focused service.
Reviews (39)
Mr. Luna
May 15, 2022
Report
I got stranded in San Francisco and needed a tow to Modesto this company goes deep into your pockets called for a price she said to me 49.00 for hookup plus 10 dollars a mile did the math 929.00 Yikes this guys want your kids trust fund as well! I found a company B & A towing company they towed me for 485.00 reasonable price. give them a try.
Leon
Apr 25, 2022
Report
This place is a scam. they are just a call center that sends predatory tow drivers. We were quoted $140 for a mile long tow and they charged my credit card $600 without my permission. Stay away.
Chad Mathews
Mar 23, 2022
Report
They said they would come at 8pm. It's 9pm and still no truck. Had to call them 4 times and spent the entire time on hold. I kept calling and now they are just disconnecting me. I gave them my credit card number and now they won't speak with me. Go somewhere else if you need a tow. They wasted my time! Will also be reporting on BBB.
Thomas Smith
Mar 09, 2022
Report
The driver was friendly and extra careful with our car. He arrived quickly to where we were waiting. So good job! Service: Car towing
Casey Theis
Feb 26, 2022
Report
P&P Towing literally saved my day! I needed an emergency tow and had no one to call. I found them online and they were friendly and responded quickly. Good Job! Service: Car towing
Tracy Fernandes
Feb 03, 2022
Report
Rip off! They quoted me & when they arrived they charged over $100 more than what they told me & also, i asked them prior to making the appointment if i can pay after the car is delivered & they said yes. but when the tow guy arrived, he said pay up front & with that $100+ extra. I was making the arrangements for a family member of mine but when this place got to my family member, thats when what they told me up front completely changed
Andy Phun
Jan 21, 2022
Report
I called at 2:48 to schedule a tow, waited about an hour and a half and then called them. The lady put me on hold or 10 mins. I hung up and called back and I was on hold for another 10 mins. Not once did she come back on the line to tell me to continue to hold because she was waiting for a response back from dispatch. Now when I call, I get put on hold immediately. I am 0.8 miles away from this towing company. How is this business still operational? I would definitely recommend this company if you have plenty of time on your hands and you don't mind poor communication.
Codi Jones
Jan 23, 2021
Report
Quoted a price of $225 an hour minimum 2 hours, a different tow company showed up and tried to charge me $1800. We talked them down to $800 and they asked us to sort out the difference with P&P. P&P has not be helpful at all, after 2 weeks of attempting to get in contact with someone in charge and being told that no one was available I am giving up on the $350 over charge and hoping this review will save someone the trouble and money I went through.
Evera Li
Jan 09, 2021
Report
DO NOT USE! It is a completely SCAM! I was quoted $135, when the driver arrived, he asked for $450! When I talked to his "boss" and ask about the price, he threaten me to tow my car to the junkyard if I don't pay! Then the driver and I finally agree on $200, I paid. About 5 minutes later, his "boss" called me and said, " You only paid $200? We are going back and tow your car to the junkyard, you should pay $400, you are playing games with me." So ghetto!
Victor L.
Nov 09, 2020
Report
I was driving back home when my car died and left me stranded on a section of 101 without a shoulder. Wanted to call out the service of Guy, the tow technician from P&P Towing. Before I had a chance to even call Hwy Patrol, Guy saw me stranded and stopped to assist me. Within 10 mins of stopping in the slow lane with cars zooming and swerving to avoid me, I was in the cab of his tow truck. His professional and matter of fact demeanor is reassuring and I don't know what I would have done without him.
Clare M.
Aug 29, 2020
Report
WORST MOST UNPROFESSIONAL TOW COMPANY COMPANY I'VE EVER DEALT WITH IN MY ENTIRE LIFE. First they told me 35 minute wait. I called back to get a status after 35 minutes and they said 15 minutes longer. I waited another 25 minutes on top of that. Then they said the driver would call me himself in 5-10 minutes. I waited, 5, 10, 15, 20 minutes. No call from driver. Then get this: I called the company back -- and they don't pick up the phone!
I called 5 times -- they hung up -- or it went to the fax machine. I am incredulous at how unscrupulous they are! They flagrantly lied and deliberately didn't answer the phone! If they weren't able to handle the business -- why accept the job and jerk me around! So I waited a total of 1 hour and 45 minutes with no tow. This was Friday at 9pm -- though they are 24-hour service! I'd still be sitting in my car waiting if I didn't figure out that these people are corrupt. Shame on them for doing dirty business like that. Beware!
I called 5 times -- they hung up -- or it went to the fax machine. I am incredulous at how unscrupulous they are! They flagrantly lied and deliberately didn't answer the phone! If they weren't able to handle the business -- why accept the job and jerk me around! So I waited a total of 1 hour and 45 minutes with no tow. This was Friday at 9pm -- though they are 24-hour service! I'd still be sitting in my car waiting if I didn't figure out that these people are corrupt. Shame on them for doing dirty business like that. Beware!
Arian Gashi
Aug 15, 2020
Report
I contacted P&P to move a specialty piece of machining equipment. Martin arrived promptly and was extremely helpful and knowledgeable when it came to handling my equipment. The hauling went flawlessly and I will definitely be contacting P&P for equipment moves in the future!
Carole Loo
Jul 30, 2020
Report
I highly recommend this company if you need a tow. Martin from P & P arrived promptly. He was helpful, efficient and very professional. I would not hesitate to call on them again.
Jessica Sotuyo
Jul 20, 2020
Report
I needed a tow when my battery died. I called Martin with PNP Towing (They also own Toro Road Runners) arrived promptly and was very nice to work with. I immedietly felt taken care of! Very happy with this towing service!
Carole L.
Jul 10, 2020
Report
I highly recommend this company if you need a tow. Martin from P & P arrived promptly. He was helpful, efficient and very professional. I would not hesitate to call on them again.
Andrew Munday
Jun 12, 2020
Report
Tow truck never came after 2+ hrs and they charged me $45 for canceling. I kept calling and they kept quoting me 20-25 minutes. I first called, had a driver coming then had to reschedule for the next day because I lost access to my garage. I quickly gain access to my garage so called them back and that's when the 2+ hr wait started. I asked the phone operator to remove the charge because they never came and she said no.
Jessica Sotuyo
Mar 12, 2020
Report
I needed a tow when my battery died. I called Martin with PNP Towing (They also own Toro Road Runners) arrived promptly and was very nice to work with. I immedietly felt taken care of! Very happy with this towing service!
Marly M.
Feb 24, 2020
Report
Basically they are a ghetto ass towing company lmao All I needed was a jump! They taxing out the ass! And also when one card declined they hung up on my gf And when I had her call back they was like ohhhhh we can't help u! I called back like bish we have other forms of payment! Don't call them don't even pay these mfs sketch asses!
Irene Lopez
Jan 15, 2020
Report
fast and reliable service! Leo was great. helped me get my car started and i was good to go! did i mention he arrived way before i expected.
Kristalia Williams
Dec 05, 2019
Report
After getting stuck on the road on a rainy Valentine's day, I am extremely grateful to have found this company. Thank you so much Guy and Nicole! Guy was quick, friendly, professional and arrived earlier than scheduled. Nicole was absolutely amazing during the entire process in this difficult time after two other tow companies cancelled on me due to "bad weather conditions". I can't rave enough about her excellent customer service. I now have a go to company if I ever need roadside rescue.
Bruce P.
Nov 28, 2019
Report
These people are great.waited three hours for AAA.then turned to these people.driver came all the way from the Cow Palace during rush hour and got me across the Bay Bridge to my garage quickly within forty-five minutes. I recommend them highly! Bruce Pachter
John Kemmer Insurance Agency
Aug 28, 2019
Report
Very professional service from Guy. My loaner car failed and had to be towed from San Mateo to Berkeley. Guy arrived promptly and took care of my car as well as drove me back to the service shop to pickup my car. Highly recommend P & P Towing
Dee B.
Jun 07, 2019
Report
I was desperate to get my car jumped since we broke down in Sf. Wish I would've checked the reviews! These people are too expensive and take too long! Plus the witch that answered my phone call was rude af!
Alberto L.
Apr 17, 2019
Report
As others have mentioned, I was quoted one price over the phone and charged around 4x as much. I had a motorcycle towed from 280North to Harrison/3rd street on the morning of 4/16/19. To the company: I'm hoping that this was just a mixup through your contractors. In that case I'll be happy to edit this into a positive review if you can work with me to make this right. If not, I've already contacted the San Francisco District Attorney Consumer Protection Unit and plan to move forward with them as a first step. Update: One of the managers, Nick, did get back to me and agreed to a partial refund. Unfortunately there was another misquote for the partial return. I have edited the review as agreed but I could not recommend this tow company to a friend. Rating changed from 1-star to 2-stars.
Sean M.
Sep 24, 2018
Report
Yo F*** this company! Called and they said it would be 30 mins for 30-80 bucks for a key lock out, cool no problem! But then 30 mins pass. No call, nothing.about an hour later I call again and they say it will be another 30 minutes and then all of sudden I have 3 people call me asking if I still need help and when I ask what company they work for they all decide to hang up! Then a guy name Steve stayed on phone but was hella mad when I asked him what company he worked for.
Then dispatched called me again saying someone was on the way in about 20 mins then Steve calls me again and says he is on the way in 30 mins. Boom fast forward to the key lockout 2 hours later, Steve shows up and acts like nothing happened. As if I hadnt been waiting for 2 hours. long story short he charged me 120$ for a key lockout through Venmo and says its the base price for key lockouts for the company! Couple words to Steve, you suck at your job you should fire yourself you bum! Couple words for the company. hire more organized contractors and organize your weak ass company!
Then dispatched called me again saying someone was on the way in about 20 mins then Steve calls me again and says he is on the way in 30 mins. Boom fast forward to the key lockout 2 hours later, Steve shows up and acts like nothing happened. As if I hadnt been waiting for 2 hours. long story short he charged me 120$ for a key lockout through Venmo and says its the base price for key lockouts for the company! Couple words to Steve, you suck at your job you should fire yourself you bum! Couple words for the company. hire more organized contractors and organize your weak ass company!
Jose P.
Jun 22, 2018
Report
Had an accident on my way back home from Oakland and got great customer service with a fair price. Driver was a chill and cool person to talk to on the way home! Recommend this towing company!
Margaret M.
Jun 18, 2018
Report
Do not use this service. They told me one price over the phone, but the technician then tried to charge me two to three times more (and asked for cash!) Even after I complained, the rate they charged was still at least 50% higher than it should have been. Bad news!
Maria Francesca A.
Feb 03, 2017
Report
Called a this tow place as a last resort because I don't have AAA. Called to get a car out at 7:08. They took my info, my card number and told me that it would be about an hour, and if I cancelled, they would charge the card $49.00. Called at 8:31, no sign of a tow, and they said that it would be another 45 minutes. Called at 9:29, no tow, no call as to why, and I'm still stuck in my car. They said about 15 more minutes. Guess what?! 15 minutes pass and no one is here. Completely and utterly unprofessional. FIND. A. BETTER. PLACE. FOR. EMERGENCY. ROADSIDE. ASSISTANCE!
Moon L.
Nov 22, 2016
Report
If I could, i would give a "0" star. I just talked to an operator named jessica and she was very rude and she was not willing to help me. I had the worst phone experience ever. She was very disrespectful and unprofessional! I would not recommend this towing service at all especially if you need it urgently. Do yourself a favor and say no to this business.
Patricia V.
Jun 10, 2016
Report
My car ran out of gas and I called P&P towing and the dispatch said that the driver would get to me in 40minutes. The driver called me right after I hang up with the dispatch to make sure I was in a safe place. He arrived to my location 15 minutes after we talked. Great service totally recommend this company.
Zach K.
May 01, 2015
Report
Dishonest business. I called for a tow quote. The agent refused and insisted I tell her how much I'm willing to pay. I got the distinct impression that she was trying to take advantage of me.
E. O.
Nov 08, 2013
Report
I can only speak for the towing services. DO NOT USE this service! I was ripped off and charged for services without being told what the price would be prior to the work being done. I needed to get my car from San Francisco to the dealer in Colma. I was quoted one price on the phone and I agreed to use their services. Right before the tow guy came, the tow guy called me back to confirm a different quote.
I told him that I was quoted something different earlier, he stated that there was no way that I had been given that quote and that I was mistaken. It was a $70 difference. I was trying to get to the dealer before the service and parts department closed and felt that I really had no choice but to use them. Once there, after buying the necessary parts that I needed. He agreed to change my spare tire but didn't tell me that he would charge me or how much it would cost.
He later charged me $45.00 to change the spare. (I would have asked the service department to change it for me, had I known the price beforehand). I also felt that I was taken advantage of because I am a woman and in a bind. I would never do business with them again.
I told him that I was quoted something different earlier, he stated that there was no way that I had been given that quote and that I was mistaken. It was a $70 difference. I was trying to get to the dealer before the service and parts department closed and felt that I really had no choice but to use them. Once there, after buying the necessary parts that I needed. He agreed to change my spare tire but didn't tell me that he would charge me or how much it would cost.
He later charged me $45.00 to change the spare. (I would have asked the service department to change it for me, had I known the price beforehand). I also felt that I was taken advantage of because I am a woman and in a bind. I would never do business with them again.
David Seskin
My car stalled while I was in traffic on the freeway. I managed to get to the off-ramp, but couldn't go any farther. The neighborhood wasn't great, and it was dark. The driver was awesome. He came out really quickly, managed to get my car restarted, and followed me until I was sure I was ok. The price was great, too. Thank you!
Amanda Palhano
I called a couple of company's and P&P had the best price. Dispatch service was amazing and fast about getting all the information and getting the a driver to me in such a short time. The experience i had with them was great.
Nayanne Morais
I was in a huge bind because the first company that I called was taking well over 3 hours to come out to tow my car. The company that I used for my Roadside service contacted this company and within 10 minutes they were there. I was very impressed with their quick and speedy service. Thank you for the tow!
Ebony Glenn
Noam was AWESOME! HE PROVIDED GREAT SERVICE FOR ME. I was very pleased with his response and how timely he got here and resolved my issue. I'll definitely use your company again. Thanks so very much!!!
Yolanda
P&P Towing is the only garage I trust to run a complete computerized diagnostic test on my car. The technicians made sure to inspect each section of my car. I had a buildup in the combustion engine, which was affecting my overall driving ability. I truly had no clue what was wrong with the engine, until they ran a complete diagnostic test on it. The entire diagnostic test took less than an hour, and the end results were incredible.
I no longer had any sounds in the engine. They have a professional computerized scanner that pinpointed the areas, and saved me extra money. There are plenty of garages surrounding the SF area, but none are as good as P&P Towing. Their mechanics are like magicians when it comes to cars. They also go out of their way to make sure you receive an excellent customer experience. Im sure glad I brought my car into their garage. You will definitely love the care they gave you and your car.
I no longer had any sounds in the engine. They have a professional computerized scanner that pinpointed the areas, and saved me extra money. There are plenty of garages surrounding the SF area, but none are as good as P&P Towing. Their mechanics are like magicians when it comes to cars. They also go out of their way to make sure you receive an excellent customer experience. Im sure glad I brought my car into their garage. You will definitely love the care they gave you and your car.
Maya Strickle
I had spent an amazing day at Crissy Field with a bunch of my friends. I went to start my car and realized the battery had died. P&P Towing was at my car door in half an hour and had me back on the road in no time. The technician was incredibly friendly and helped make my day ever better
Jack Bigler
I was coming home one night from work and hit something in the middle of the road. I pulled over to the side and saw that my tire was completely shot. I called P&P Towing for help. A professional technician came to help me in an easily identifiable van and with proof of certification. The service was terrific Id recommend P&P Towing to anyone