Magic Towing

I cannot say enough good things about Magic Towing in McKinney, TX! I found myself stranded on the side of the road after my car broke down, and they came to my rescue so quickly. The driver was professional and friendly, making me feel completely at ease during a stressful situation. Their pricing was fair, and their service level was outstanding. They truly care about their customers, and I wouldnt hesitate to call them again or recommend them to anyone needing reliable towing services. Magic Towing lives up to its name!

The roadside assistance service provided by the company was very prompt and efficient. I was stranded on the side of the road and they arrived within minutes to help me out. I would definitely recommend their services to anyone in need.

Found this towing company in Mckinney, TX while we were driving through on vacation. They were professional and amazing! The wrecker services they provided us were top notch and we definitely recommend them to anyone in the area!

We received professional and amazing wrecker services from this company in Mckinney, TX. They were prompt, efficient, and very friendly. We would highly recommend their services to anyone in need of a tow.

DISHONEST! DO NOT USE Towing Mckinney TX - Magic Towing there are crooks and liars! I was quoted a price for towing on the phone and upon delivery of the vehicle the price increase by $100 dollars. I had no choice but to pay, they said we will $20 off price so they only lied about $80 at the end. I will be reporting to the Better Business Bureau, Sad bunch of THIEVES!

Worst towing company I ever used! On 4/20/22, I called for a tow truck because my small Ford Ranger Pickup had a flat. I was advised by Alex that the upfront fee would be $79.00, and that if the trip was less than 5 miles I would not be charged for mileage; and that the rest of the fee would be between $45.00 and $80.00. I paid the $79 over the phone.

When the tow truck arrived, there were 2 people, a male & female. I had parked my car in a handicapped spot with no cars on either side. The driver asked for my key. He proceeded to get in my truck and drove my truck WHILE IT WAS FLAT and parked it right behind his tow truck. It took them less than 3 minutes to load it. There was plenty of space for the tow truck to have backed up to my vehicle.

I told him he should not drive it cause it was flat and he could ruin the tire & rim and he said "nothing will happen." I drove with the driver in his truck and he proceeded to drive to Discount Tires in McKinney which is only 2.8 miles from my place where he picked up my truck. When we got there he again asked for my key, he unloaded my vehicle and again DROVE IT WHILE FLAT into a parking space at the tire business.

Then he charged me $193.00 more! For a drive that was only 2.8 miles and after he drove my vehicle WHILE FLAT, TWICE. I feel this was unreasonable and this company should not allow drivers to drive vehicles when they are FLAT! I called the company to complain and spoke to Alex again who told me the driver told him he had "a lot of trouble" getting my vehicle out of its parking space and into the parking space where he delivered it.

Which is a lie because he drove it out both times WHILE FLAT which is NEGLIGENCE. The company gave me only a $13.00 (thirteen dollars) discount, to $180! (plus the $79 I had already paid). So the total I paid was $259.00! I feel the company took advantage of me because I am a senior citizen over 73 years old, and I feel I was grossly over-charged!

Towing service has a fast response time, is professional, and treats each customer like a member of the family. I highly recommend them! Thank you!

My Company's 13 passenger van had a flat tire midway through my route. Dispatch had a Tow/Service man out within 20 min after the call. He was respectful, pleasant, professional, efficient & had me on my way in no time flat (Pun intended). Service: Tire change

The staff is friendly, knowledgeable, and professional. To identify the sound I was hearing, one of the technicians went for a ride with me in the car. We were able to figure out what was wrong. Service: Car towing

A great service. When my son's tire burst, this towing company responded quickly! They dispatched a tow truck within minutes of my call. Highly recommended.

I have never experienced a better towing service. The drivers are very friendly, and the rates are very reasonable. Thanks for towing my car. Service: Car towing

I had a very complicated towing job. My car was stuck hopelessly in a muddy ditch in a construction site accessible only by extremely muddy roads. They sent Wayne whose vehicle proved unable to get through (Wayne gave me a ride home) then they called me back to inform me that they dispatched Antonio with a 4x4. Antonio had to inspect the path to my car on foot prior to driving there, at night using a high power flashlight, and managed to get me out and home.

I was quoted $89 in addition to $39-75 in additional charges depending on equipment and labor needed for pick up, plus $3 a mile. What was never discussed with me was that the $38-$75 fee was for a perfectly drivable car, to which I would then question, "If it was drivable, why would I need a tow?" Also not discussed with me was the additional $30 for "additional labor" and another $30 for a drop off fee because I was not present at the drop off location.

Then the technician essentially said these are standard fees that any tow driver would be familiar with, but that dispatch is untrained to discuss. So what was presented as a $140-$180 tow ended up being $257.

Great towing company in McKinney TX, I highly recommended on Magic Towing

Ramon was the most awesome driver!! I was stuck and having one of the worst days but when he showed up he literally saved the day for me! Ramon went way above and beyond what you would expect from a tow truck driver!! Thank you for all the help and making what started as a horrible event much better!

Very happy with the fast service, helpful and professional. I highly recommend this towing company and will be using them in the future.

Magic Towing was quick and friendly. they help me a lot and charge me by fair price. i highly recommended on them for towing services in McKinney area.