Business Details
Emergency
services
Open 24/7
always available
Your Trusted 24/7 Towing & Roadside Assistance Provider in San Antonio
Shield Towing San Antonio San Antonio has established itself as a trusted provider of comprehensive towing and roadside assistance services in the San Antonio community. With a network of licensed, bonded, and insured affiliates, the company delivers 24/7 emergency response and specialized towing solutions tailored to diverse vehicle types and situations. Their team of highly trained professionals utilizes modern equipment to handle everything from flat tire changes and car lockout assistance to heavy-duty towing and exotic car recovery. Committed to reliability and affordability, Shield Towing San Antonio San Antonio prioritizes rapid response times, transparent pricing, and customer satisfaction. By maintaining rigorous training standards and investing in advanced tools, they ensure vehicles of all kinds receive expert care while minimizing stress for stranded motorists. Their services extend across residential, commercial, and emergency scenarios, serving both individuals and businesses throughout San Antonio and surrounding areas.
Services
Emergency Towing
Flatbed Towing
Car Lockout Service
Flat Tire Change
Battery Jumpstart
Heavy-Duty Towing
Motorcycle Towing
Boat Transport
Exotic Car Recovery
24/7 Roadside Assistance
Highlights and features
- We offer 24/7 availability with guaranteed rapid response times for emergencies.
- Our fleet includes flatbed, heavy-duty, and specialty trucks for all vehicle types.
- Technicians are licensed, certified, and trained in modern recovery techniques.
- Transparent pricing with no hidden fees or unexpected charges.
- Comprehensive services cover car lockouts, battery jumps, tire changes, and more.
Services
Emergency Towing
Shield Towing San Antonio San Antonio provides round-the-clock emergency towing for vehicles stranded due to breakdowns, accidents, or mechanical failures. Our fleet includes heavy-duty wreckers and flatbed trucks capable of handling cars, motorcycles, buses, and commercial vehicles. Every technician undergoes rigorous training to ensure safe, efficient transport while minimizing vehicle damage during critical situations.
Roadside Assistance
Our 24/7 roadside services address common vehicle emergencies including battery jumpstarts, flat tire replacements, lockout solutions, and fuel delivery. Trained technicians equipped with specialized tools arrive promptly to resolve issues on-site or facilitate safe towing when necessary, serving both urban and remote locations across San Antonio and surrounding areas.
Flatbed Towing
Flatbed towing ensures zero ground contact for vehicles during transport, ideal for exotic cars, accident-damaged vehicles, and high-end automobiles. Our trucks feature adjustable ramps and soft-strap securement systems to prevent scratches and mechanical stress while maintaining safe transit for delicate or valuable vehicles.
Car Lockout Service
Professional car lockout solutions utilize non-invasive tools to regain vehicle access without damaging locks or windows. We handle transponder key programming, broken key extraction, and emergency key duplication on-site, offering rapid relief for locked-out drivers with transparent pricing.
Heavy-Duty Towing
Specialized heavy-duty towing handles large vehicles including dump trucks, buses, and construction equipment. Our fleet incorporates mobile cranes and specialized wreckers to safely recover commercial vehicles while complying with safety regulations and minimizing downtime for business operations.
Questions
What emergency services does Shield Towing San Antonio San Antonio offer?
We provide 24/7 emergency towing, battery jumpstarts, flat tire changes, car lockout assistance, and fuel delivery across San Antonio and surrounding areas.
Do you service exotic or luxury vehicles?
Yes, our flatbed trucks and trained technicians specialize in transporting exotic cars with low-profile equipment to prevent damage during recovery.
Are your rates transparent?
We guarantee no hidden fees. Prices are quoted upfront with clear breakdowns for all towing and roadside services performed.
How quickly do you respond?
Our average arrival time is 30 minutes for San Antonio emergencies, operating 24 hours a day, 7 days a week.
What payment methods are accepted?
We accept cash and major credit cards for all roadside assistance and towing services.
Do you handle commercial vehicle towing?
Yes, our heavy-duty fleet specializes in recovering dump trucks, buses, and construction equipment with appropriate equipment and licensing.
Reviews (34)
Lola Atoigue
Jun 15, 2022
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Awesome sauce! They told me 2 hour wait time. I got a call in about 30 mins they were with my car. I left as fast as I could to meet them. 10 mins into my drive they called me again said to meet at the drop off location. I met them and they were both super nice didn't catch their names but my car was parked and the driver was kind to put my key in the center console for me. They did the job and it was done. Thanks so much!
Alexis J.
May 23, 2022
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By far the best customer service! John came out on Mothers Day to help me with a flat tire! Super fast and efficient from the first phone call to the follow up. I really appreciate it!
Vickie Thomas
Apr 18, 2022
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Their towing service is exceptional. I've used their services a couple of times already. The last time was after a serious car accident in which my vehicle was extensively damaged. They were quick to arrive and tow my car to a neighboring repair shop. Thank you so much, guys!
Carolyn Gonzales
Apr 10, 2022
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I am pleased to report that they are an excellent company in every way. They are easy to work with, offer reasonable rates, and are professional drivers. I would highly suggest them for any towing needs you may have.
Anthony Dupuis
Apr 09, 2022
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Today, I contacted this towing firm. I was involved in a serious accident and required assistance in putting my automobile back on the road. These men saved my life! The tow truck arrived so quickly that they were able to load my car in no time. Thank you very much!
Sara Crawford
Apr 08, 2022
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They are constantly prepared to emerge, regardless of the moment. I'm grateful that they're there for me anytime I need them. Their rates are very reasonable, providing excellent value for money. I'm relieved to have found a dependable towing service!
P. Ramos
Apr 03, 2022
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I needed towing service right away, so I looked up their towing service online and called them. Within 30 minutes of my call, the driver arrived. He was quite pleasant and professional, and he helped me in safely transport my vehicle to the auto body shop!
Julia Grunewald
Mar 11, 2022
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I have no idea how my car stopped suddenly. As I was getting late for the party, I did not have much time. I found this towing company on the internet and called them up for services. They responded quickly and understood the situation. I appreciate their quick and professional response.
Sam Pendleton
Feb 10, 2022
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I needed a battery jump late on a Saturday night. Their dispatcher got me squared away over the phone in just a couple of minutes, and they got to my car within about 15 minutes. Quick, friendly, and fairly - priced. Highly recommended!
Justin Cavasos
Dec 07, 2021
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Got there fast and got everything done super quick and was way cheaper than what I thought it would've been and car was professionally strapped down and taken to my house and dropped off with ease, definitely will use them more in the future
Christopher Bears
Nov 28, 2021
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Called this morning for assistance. Sat on hold for 3 minutes without speaking to someone. When I finally hung up the "gentleman" who called back was incredibly rude when I asked which company he was calling from as I called a few. When he finally identified the company he stated that I just hung up, I told him I hung up because I waited on hold for 3 minutes. When I went to ask him my initial question he decided it was a cool guy move to hang up on me. Quite unprofessional and not a great way to do business with other businesses. Would not recommend
Alex Mendoza
Nov 16, 2021
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We got into an accident on the long road highway going from Houston to San Antonio and called this towing company, they told us 40 minutes and charged us about $120 for moving us to a nearby hotel, we were fine with it because it was better than waiting 2 and a half hours for our family members to help us, not only was the 40 minutes a false statement, but it took them 2 hours to come to our location and told us an hour into waiting for them, if we were told a 2 hour wait we would've just waited an extra 30 minutes for our family members and saved $80 other than that they took us from point a to point b fine with a little complication
Soledad Gonzalez
Oct 16, 2021
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We loved the service very good job never had any ppl or any towing company charge us very cheap thank you very much
Nancy Estrada
Oct 01, 2021
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I called this morning spoke with Isaac. He was very understanding and helpful. No hidden fees. Easy to get ahold of. The Tow truck guy that went to pick up my car was very nice. Had to wait a bit more than the actual time given but it was well worth the wait. I even received a courtesy call before the tow truck arrived. Highly recommend.
Angela M.
Aug 28, 2021
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After my insurance company made me wait 1 hour and ended up sending a battery jump start, then telling me it'd be another 2 hours before a tow truck arrived, I had enough and called Shield Towing. They had a truck out to me in a bit less than the time estimated and kept in contact while en route to me. Excellent customer service from the dispatcher and the driver. 10/10 hope I never need a tow truck again, but if I did, they are the first one I'd call!
Adam Fairbairn
Aug 04, 2021
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Shield was the 19th service provider AAA called and they delivered. Even with no contact from me they picked up the vehicle and delivered it exactly as needed. Now that's some "can do" professional work. Thank you for the job well done.
William Atwood
Jul 29, 2021
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Was originally told 240.00 for a local pickup and 1 night of storage, never informed that they charged 45.00 a night for storage. was given an address on where the auto would be stored. When my driver showed up the next day to get the auto they were told the auto was not there and no one knew where the auto was. was told 2 days after the auto was picked up it was at a different address. My driver went there 3 days later and again, was told no one knew of the auto and was turned away.
Finally was provided a contact person and phone number. Then when my driver showed up I was contacted for an extra 210.00 for another 6 days of storage. Was told they were giving us a 10.00 a day discount and was told they never turned our drivers away.
Finally was provided a contact person and phone number. Then when my driver showed up I was contacted for an extra 210.00 for another 6 days of storage. Was told they were giving us a 10.00 a day discount and was told they never turned our drivers away.
Grady A.
Jul 20, 2021
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This was the most horrible experience i have ever had with a company. From the start they were always at least an hour behind what they said as far as ETA and then they dropped my trailer off at the wrong address, even though the driver was told as he was dropping the trailer that it was the wrong place. They said theyd come back at 8 am the next day to move it and didnt show up until 11. they were shown in person where to put the trailer and still parked it at someone elses shop. I have now been waiting a little over 3 hours for them to come back and correct it. long hold times and bs excuses every time you call
TheDadamson
Jul 16, 2021
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I called Shield Towing in San Antonio last night because one of my family members was in a one car accident. Alex, the person who helped me from Shield, was so polite, helpful, and very caring. I hope I don't have to use them again, but I would in a heart beat because they are awesome! And thanks, Alex, for being so helpful!
Shamilta B.
Jun 18, 2021
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My son called them to have his car towed and paid them over the phone and they NEVER came. We called them to check on the ETA and they didn't answer, went straight to voicemail and the voicemail was full. That's bad business! I do not recommend this place for service!
Trayton M.
Jan 22, 2021
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After waiting 30 minutes for the tow truck driver (phone number ending in 9911) I received another call saying there was traffic that prevented him from showing up for another hour. Please be honest with me. I want to trust the people I gave my card information to over the phone. I asked the driver to put my car where I needed it and he refused. I insisted and he refused and offered no reason why he couldn't put it where I needed it despite having several tow truck drivers do this before.
He dropped my car off where he decided to put it, clearly blocking other cars from leaving my house. My mom called him and he offered another truck that could arrive in 40min. It's too late for that! We watched the tow truck driver leave the neighborhood while we struggled. I had to wake up my family, after midnight, to push the car to the road I needed it. It was easy when fueled with anger. Please have a serious conversation with this driver. And please be honest with your customer about delays. Also, no care for COVID protection, despite there being a pandemic.
He dropped my car off where he decided to put it, clearly blocking other cars from leaving my house. My mom called him and he offered another truck that could arrive in 40min. It's too late for that! We watched the tow truck driver leave the neighborhood while we struggled. I had to wake up my family, after midnight, to push the car to the road I needed it. It was easy when fueled with anger. Please have a serious conversation with this driver. And please be honest with your customer about delays. Also, no care for COVID protection, despite there being a pandemic.
Chris L.
Dec 01, 2019
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This was horrible. No communication that's wasn't forced on my side. Was told "20 more minutes" four times and still nothing. Would not recommend unless you're looking for a bigger hassle than you're already in by needing a towing company.
Amanda S.
Oct 01, 2019
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Terrible. Driver was very hard to understand due to speaking broken English and was very "short" over the phone. He dropped my car off at body repair shop instead of the maintenance side of the shop. My car was "lost" for 4 hours while the repair shop tried to locate it. When I called to Complain they blamed the dealer and defended the driver. Never even apologized. I paid $175 for them to drive my car about 2 miles down the road. What a racket. I will never use them again. Terrible terrible service.
Ed Conzel
Sep 18, 2019
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I needed them to tow a car and had made an appointment the previous day to set a specific time.they did not arrive on time.45 minutes late. Once we arrived at the destination, they tried to change the price from what was agreed to the previous day. Avoid this company if possible.
Paige R.
Feb 23, 2019
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No stars. Charged up front. Then never showed up. Rude customer service when we called because they were late. They were not rude when we made the appointment and paid them. Do not use this service. You will be cheated out of your money and waste most of a day trying to figure it out.
Steve C.
Jan 13, 2019
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FYI - When you call this company you're actually calling 360 Towing Solutions in Dallas. They will then call a local towing company and you end up paying extra. This is deceptive advertising and I will be reporting to the city as well as the BBB.
Tina Rojas
Nov 05, 2018
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Rip off! They Make it sound like price starts at $89 and could go up to $100 depending on time/location. was charged $184 for 10 miles!
Jennifer U.
Jul 21, 2017
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Well there's no negative Stars or they would definitely have about a negative 10. Do not I repeat do not under any circumstances use this service. They will charge you in advance and they may or may not show up. If you like to gamble by all means use this service
Juan Banda
Driver loaded my vehicle the safest way possible and had all thw tools nesseary to complete the job safely.
Kelvin
The driver dispatched was very professional, pleasant, understood my concerns and took care of my car like his own! Definitely will refer, request them driver and use this company again!
Mike Herig
Ramon is a super friendly guy, very attentive and a life saver. My car over heated on 410 and I was in a bad spot, Ramon just so happen to pass by and gave me a great price. Will use again if needed.
Zoe Sifuentes
Amazing service, they were very professional and quick too!! Its not the first time they have helped and every time Ive gotten excellence service
Daphne Macias
No one likes being towed but if you are short on time and need someone affordable, this is the place to call. Highly recommend them
Luis Soto
Loved the service. Very fast and not time consuming. Really felt like I can count on them for a future time. Absolutely recommend this for future customers