Business Details
48 Years
experience
Emergency
services
Your Trusted Auto Repair & Body Shop in Tempe, AZ
Since 1978, AutoCrafters has been Tempe's trusted partner for comprehensive automotive solutions. Our team of ASE-certified technicians brings over 100 combined years of expertise to every repair, utilizing OEM parts and advanced diagnostic tools. We specialize in collision repair, mechanical services, and fleet maintenance across our 19,200-square-foot facility. Our commitment to quality is demonstrated through our Limited Lifetime Guarantee and I-Car Platinum certifications. We handle insurance claims directly, offer deductible assistance, and provide complimentary vehicle inspections. With five master-certified technicians on staff, including specialists in classic car restoration and electrical systems, we maintain Arizona's highest repair standards. Our facility's one-stop-shop approach streamlines service for 106,000+ customers while maintaining our A+ BBB rating since 1987. We prioritize transparent communication, offering rental car coordination and post-service follow-ups to ensure complete satisfaction. Our investment in aluminum welding certification and high-strength steel repair keeps us at the forefront of automotive technology. This dedication to excellence has made us the Valley's preferred choice for both personal and commercial vehicle maintenance.
Services
Auto Repair
Body Shop
Fleet Maintenance
AC Repair
Oil Change
Wheel Alignment
Collision Repair
Electrical Systems
Transmission Services
Suspension Repairs
Served areas
- Tempe, Phoenix, Scottsdale, Mesa, Gilbert, Chandler
Details
- Year established: 1978
Highlights and features
- 40+ years of automotive repair expertise in Tempe
- 100+ combined years of technician experience
- One-stop shop for collision and mechanical services
- Maintain A+ Better Business Bureau rating since 1987
- Offer lifetime warranty on all repair work
Associations and certifications
- ASE Master Tech
- I-CAR Platinum
- Better Business Bureau A+
What people say
Prompt service
Honest mechanics
Post-repair follow-up
A+ in all areas
Clean returned vehicle
Services
Auto Repair
Our ASE-certified technicians diagnose and repair all vehicle systems using OEM parts and advanced diagnostics. From routine maintenance to complex engine overhauls, we ensure reliable performance. Services include brake repair, transmission work, and electrical system diagnostics with a lifetime warranty on parts and labor.
Body Shop
Our I-CAR Platinum-certified team restores vehicles to pre-accident condition using aluminum welding and high-strength steel techniques. We handle insurance claims directly and offer deductible assistance. Color-matching technology ensures perfect paint finishes for all makes and models.
Fleet Maintenance
We provide comprehensive maintenance for light to medium-duty fleets with same-day turnaround. Services include preventative maintenance, safety inspections, and major repairs under one roof. Our facility accommodates large volume service for businesses across the Phoenix Valley.
AC Repair
Our specialists diagnose and repair all air conditioning systems including compressor replacement and refrigerant recharging. We use professional-grade equipment to restore optimal cooling performance. Services include complete system diagnostics and component replacement with warranty coverage.
Oil Change
We offer synthetic and conventional oil changes for all vehicle types up to 5 quarts. Services include filter replacement and fluid system inspection. Our maintenance packages extend to transmission, brake, and power steering fluids with manufacturer-recommended service intervals.
People
Greg Mascaro
Owner/CEO
40-year automotive industry veteran with ASE Master Tech certification. Specializes in performance tuning and classic car restoration. Leads technical operations and quality control at AutoCrafters.
Stephen Haas
Service Manager
23-year service management expert with advanced diagnostic certifications. Oversees customer service operations and repair coordination. Maintains relationships with major fleet management companies.
Bill Lendbetter
Body Shop Manager
54-year collision repair specialist with extensive industry certifications. Manages all body shop operations including paint and structural repairs. Ensures insurance compliance and customer satisfaction.
Jay Murrell
Lead Tech
34-year electrical systems expert with multiple manufacturer certifications. Handles complex diagnostics and electrical repairs. Specializes in modern vehicle computer systems and integration.
Josh Wieser
B Tech
8-year suspension and HVAC specialist with ASE and MACS certifications. Focuses on drivability and climate control systems. Provides technical training to junior technicians.
Questions
What services does AutoCrafters offer?
We provide complete auto repair, collision services, fleet maintenance, AC repair, oil changes, and electrical diagnostics for all vehicle types.
Do you work with insurance companies?
Yes, we handle insurance claims directly and help negotiate deductible reductions for collision repairs.
Are your technicians certified?
All technicians hold ASE certifications with multiple master-certified specialists on staff.
What areas do you service?
We serve Tempe, Scottsdale, Phoenix Valley, and surrounding Arizona communities.
Do you offer warranties?
Yes, we provide a Limited Lifetime Guarantee on all repair work performed.
Are rental cars available?
We coordinate with Enterprise Rent-A-Car next door for customer convenience during repairs.
Reviews (33)
Richelle YazzieHomes
Jun 15, 2022
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Greg and the wonderful ladies who are the smiling inviting faces to this business. thank you. From handling my claim with ease, communicating with me and helping me understand the predicament I am in as far as collision and worrying with insurance. I appreciate y'all and wish your business continued success. Shared simple pics of the lobby. Thank you for everything.
Bill Maestretti
Mar 27, 2022
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My daughter was involved in an accident, she attends ASU and we are here in Boise Idaho. Not knowing where to take our car for repairs, we called a friend in Phoenix and they recommended AutoCrafters. Greg provided an estimate on a Saturday, we dropped the car off on Tuesday and it was ready Friday. Greg's customer service was outstanding making us all feel at ease during the process. Results were fantastic and we now have a go to shop for all of our automotive needs in the future.
D. E.
Mar 22, 2022
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Auto Crafter's said my son's VW GTI engine was shot and quoted him (after $800 for labor) around $7,000.00 for a new engine. He got it towed to another shop that specialized in VW's and they found it only needed a new fuel pump. Your can imagine the amount of expletives in my first draft of this review, but with meditation and journaling I've decided to keep it succinct. May the universe guide you anywhere but here.
Kaden E.
Oct 16, 2021
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I was told I needed a new engine for my car, for reasons they couldn't quite explain, and was charged $800 up to this point for labor for them to tell me my engine was totaled. I neglected and took the car to a specialist, who was able to find the problem ( a 20$ plastic piece), and didn't even charge me for the piece because I already had it. They said they were able to work on European cars but they couldn't figure out something a 3 minute YouTube video would've shown them. If you care about your car at all do not go here or you will get scammed.
Hameed Qiam
Jul 27, 2021
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Critical: Professionalism, Punctuality, Quality That's how this scam dude Grig did a body work on my car, for a hood a fender a front bumper he charge me over $4000, first I talked to him it was $1400 and later he added without letting me know, the owner of this place is a scam Garbage. Do not look on google ask someone some friends. Service: Body & Trim
Pankul Joshi
Jul 04, 2021
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Absolutely top notch service. I got my car's body work done at such an affordable price which was beyond to what I had imagined. Very friendly behavior from everyone I met there. Thank you AutoCrafters team. Services: Body & Trim, General repairs & maintenance, Oil change
James P.
May 23, 2021
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Greg the owner really helped me out. I heard a sound on my car as I was about to drive to Texas. He looked at it for free and said it was my tyre. At first I thought it can't be that. So I changed the tyre and it was gone. Greg is very sincere, hard to find a workshop with good sincere guys. Stick with Greg hes very decent and trustworthy. Thanks Greg I got to Dallas safely thanks to you!
Tina Carter
Jan 19, 2021
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I had damage everywhere on my car. There were 4 different claims submitted to insurance. The insurance company almost totaled my car. I was overwhelmed with the claim process but Thomas the General Manager of Autocrafters took everything off my shoulders. The professionalism of this company and talent exhibited in the restoration of my car is to be commended. I will refer others to Autocrafters with total confidence that they will receive Excellent service.
Susan M.
Jul 09, 2020
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Trust! Greg and his crew are honest, caring, hard working professionals. They treat each customer, each vehicle, with their full attention. They get it right, and stand behind their work.
Jordan Mccaughey
Jun 04, 2020
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Autocrafters is top notch. Their customer service was beyond what you would expect to get at a body shop. They definitely went above and beyond after I got in an accident. I was referred to them and am very grateful that I was. When I took it to them I had a stereo I was in the middle of installing, and even though it's not their specialty they went ahead and did the job for me! They were quick, and extremely reasonable price wise.
I'm going to be doing more modifications to my Lancer, and I know exactly who I'm going to for it! These guys make you feel like family, and went the extra mile, even called me back a week later just to make sure the job was satisfactory. You just don't get that level of customer service at many places anymore, ESPECIALLY garages. Glad to say I know some great mechanics who are trustworthy, can/will do it all, and do whatever it takes to satisfy their customers. Thanks guys!
I'm going to be doing more modifications to my Lancer, and I know exactly who I'm going to for it! These guys make you feel like family, and went the extra mile, even called me back a week later just to make sure the job was satisfactory. You just don't get that level of customer service at many places anymore, ESPECIALLY garages. Glad to say I know some great mechanics who are trustworthy, can/will do it all, and do whatever it takes to satisfy their customers. Thanks guys!
Jonathan Czarsty
Feb 23, 2020
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Just had the front end of my truck rebuilt here! This shop is always my go-to for honest, no-nonsense repairs and maintenance. I've tried other shops, and more often than not got burnt by dishonesty or poor work. That's not the case here, Greg the owner and Kyle as the manager took great care of such a massive project (my truck is heavily customized and required lots of R&D on their end), and I can't imagine I would've been happy if I took it anywhere else.
They've done work for me ranging from dings and dents, to massive repairs and maintenance - even worked on and restored my dad's classic cars as old as 1955! Look no further for a full service shop ran by honest and compassionate people.
They've done work for me ranging from dings and dents, to massive repairs and maintenance - even worked on and restored my dad's classic cars as old as 1955! Look no further for a full service shop ran by honest and compassionate people.
Kiana M.
Oct 21, 2019
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This place has been my go-to car shop for almost 3 years. these guys are the most honest, helpful, and accommodating mechanics i've ever been to. i have never had to worry about being ripped off or upcharged by them and i know they will always get the job done right.
Andrew Texidor
Jun 16, 2019
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Great locally owned auto shop. Steve, the owner, is a great man and they do great work. If you live in or around the Tempe area and want to do business with a great, local, honest business owner, stop in!
Phi C.
Mar 02, 2019
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I recently got into a car accident and went to the collision center that the insurance company suggested we use (lesson: never go to a bodyshop the insurance recommends). I had to take it back and fourth to that body shop 4-5 times without any luck. I had it so I went to AutoCrafters after hearing great reviews and getting a recommendation from a friend. Greg and Randy have always been attentive to my needs as a customer as well as addressing each and every concern I had with my car.
They went out of their way to fix what the other shop did but also fix things that were not done before. Greg is truly a consumer advocate and will fight for the customer 10/10 times. I would not trust my car to anyone more than AutoCrafters. They are honest, quick, and reliable. They will not nickel and dime you and tell you to get unnecessary repairs!
They went out of their way to fix what the other shop did but also fix things that were not done before. Greg is truly a consumer advocate and will fight for the customer 10/10 times. I would not trust my car to anyone more than AutoCrafters. They are honest, quick, and reliable. They will not nickel and dime you and tell you to get unnecessary repairs!
Maxi C.
Jan 21, 2019
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What can I say! Autocrafters is the real deal! Greg is upfront, trustworthy and professional and it shows with everyone on the team. They truly are concerned and will go out of their way to make the repair go better than planned or imagine. They are amazing people! Truly blessed by the communication throughout the process. They truly care and will not try to sell you what you don't need. Trustworthy!
Truly impressed and let's not talk about how they welcome you! It'll be quite a cute way you will get if you love dogs! I will recommend Autocrafters and the team to anyone needing repairs!
Truly impressed and let's not talk about how they welcome you! It'll be quite a cute way you will get if you love dogs! I will recommend Autocrafters and the team to anyone needing repairs!
Joel A.
Jan 13, 2019
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Had a road trip emergency in which I flew to Phoenix & bought a used 1973 Jeep CJ from a private party. 30 miles later it wouldn't run, with a mysterious fuel problem. Other shops couldn't/wouldn't help due to backlogs or the age of the veh.
Greg immediately made time for me & long story short diagnosed the issue, fixed it & within a couple of days I was back to the road trip, crossing hundreds of off road miles across the desert w/out further incident.
Greg immediately made time for me & long story short diagnosed the issue, fixed it & within a couple of days I was back to the road trip, crossing hundreds of off road miles across the desert w/out further incident.
Joel A.
Jan 12, 2019
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Had a road trip emergency in which I flew to Phoenix & bought a used 1973 Jeep CJ from a private party. 30 miles later it wouldn't run, with a mysterious fuel problem. Other shops couldn't/wouldn't help due to backlogs or the age of the veh. Greg immediately made time for me & long story short diagnosed the issue, fixed it & within a couple of days I was back to the road trip, crossing hundreds of off road miles across the desert w/out further incident.
Arianna B.
Mar 03, 2018
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Wonderful service! My grill was ripped off my car in a car wash and after going to multiple auto shops I happened to run across Auto Crafters. I went in and the receptionist was very sweet, she asked me what was wrong and got the main crafter to take a look at my car. He informed me that it would actually just be cheaper to buy a new grill, which he ordered right then and there. I came back the next day, he installed it and made sure it would stay put this time!
Beautiful shop and they worked with me on the price! I'll definitely be back because my car could use a new paint job and he informed me that they could actually match the original color (copper toned 1998 RAV4) which I didn't think was possible! Overall I had a great experience and definitely would recommend this shop if you're looking for stress free fix and great service!
Beautiful shop and they worked with me on the price! I'll definitely be back because my car could use a new paint job and he informed me that they could actually match the original color (copper toned 1998 RAV4) which I didn't think was possible! Overall I had a great experience and definitely would recommend this shop if you're looking for stress free fix and great service!
Kat Alkhaldi
Feb 16, 2018
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This is my favorite and go to mechanic shop. Randy has gone above and beyond helping us fix our car and very quickly. We have a Mercedes and after having issues with Mercedes themselves and their prices, my mom referred us to AutoCrafters and I truly love them. We have a baby and they have made our car their priority when we are there and made sure. everything was correct and perfect before returning our car to us.
We've taken our car there twice and every time we've been extremely happy. We will continue to take our car there because they truly care about our car and the safety of our family. Thank you Randy and everybody at AutoCrafters!
We've taken our car there twice and every time we've been extremely happy. We will continue to take our car there because they truly care about our car and the safety of our family. Thank you Randy and everybody at AutoCrafters!
Katylynn Alkhaldi
Feb 16, 2018
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This is my favorite and go to mechanic shop. Randy has gone above and beyond helping us fix our car and very quickly. We have a Mercedes and after having issues with Mercedes themselves and their prices, my mom referred us to AutoCrafters and I truly love them. We have a baby and they have made our car their priority when we are there and made sure everything was correct and perfect before returning our car to us. Weve taken our car there twice and every time weve been extremely happy. We will continue to take our car there because they truly care about our car and the safety of our family.
Damon A.
Mar 16, 2017
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Great customer service! Randy was awesome. Just needed to get in for a quick oil change and he was very accommodating. No high pressure pitch to do a bunch of other work afterwards. Highly recommended.
Reese M.
Aug 10, 2016
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I had a very pleasant experience with Greg over here at Auto Crafters. My car was in the shop for about a month with extensive damage, and Greg went above and beyond to make sure that I was happy. I came up a few times to see the car and each time he described the progress and what to expect from the shop. The car came back looking beautiful.
Albert P.
Sep 10, 2015
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My son's car (2003 Nissan Altima) was over-heating, and drove it to this place since it's close to his apartment. Turned out the car needed a new radiator and a new thermostat. Got quoted $790! $305! for new (after-market radiator) $139! for new thermostat $98! for coolant (antifreeze) $215! for a diagnostic + tax! :) Refused job, and still got charged $215 for diagnostic! Found a place a few minutes away that did the job for $260! :)
Kevin G. B.
Jun 19, 2015
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My Chevy had a massive oil leak. After reading many reviews for various shops I decided to call these guys. I spoke with a gentleman named Gregg. After leaving it there, he had the diagnosis and estimate done for me in about an hour. I called both the dealership and my family mechanic back east to get a second and third opinion. I was pleasantly surprised to hear that the quote Gregg gave me was not only fair but also less than the other quotes I received.
He even communicated with me through text because I was working all day. I would have never thought I could receive such great service. A big Thank You to Gregg, Renne and all the crew at Autocrafters. Sincerely, The Gatcombe Family
He even communicated with me through text because I was working all day. I would have never thought I could receive such great service. A big Thank You to Gregg, Renne and all the crew at Autocrafters. Sincerely, The Gatcombe Family
Paige H.
Oct 15, 2014
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We had extensive damage to the front of our vehicle following a wreck. Our insurance company recommended Auto Crafters and we are thrilled they did. John and his assistant, Andy, were excellent to work with. They kept us in the loop the entire time and helped us with our rental car pickup and delivery. After it was all said and done, our car looks brand new and we now have a preferred auto care establishment.
Hilary L.
Feb 17, 2012
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I would actually give this company 10 stars if I could. The staff, Jake especially, is great. I take both of my vehicles to Autocrafters for service from new tires to major repairs. Honest and forthright businesses, especially mechanics, are very hard to come by as you always have in the back of your mind if the business is overcharging you or selling you a repair your car really doesn't need.
On my most recent visit, my truck was vibrating and pulling right. I thought I needed an alignment, but it turned out that I need 4 tires instead. I was not expecting that kind of expense, so Jake worked hard to find me a deal on 4 higher-end tires. He ended up charging me exactly what it cost them to buy the tires from their supplier which was LESS than what Costco would have charged me for the same 4 tires.
Prior to that, my husband has a 2004 Blazer that has an air compressor problem. Autocrafters had replaced the compressor and it failed again. Autocrafters honored their service and repair warranty 4 TIMES (with no extra charge to us) to replace this compressor and then gave my husband a free oil change to boot. Great service - Very trustworthy - Totally Recommend!
On my most recent visit, my truck was vibrating and pulling right. I thought I needed an alignment, but it turned out that I need 4 tires instead. I was not expecting that kind of expense, so Jake worked hard to find me a deal on 4 higher-end tires. He ended up charging me exactly what it cost them to buy the tires from their supplier which was LESS than what Costco would have charged me for the same 4 tires.
Prior to that, my husband has a 2004 Blazer that has an air compressor problem. Autocrafters had replaced the compressor and it failed again. Autocrafters honored their service and repair warranty 4 TIMES (with no extra charge to us) to replace this compressor and then gave my husband a free oil change to boot. Great service - Very trustworthy - Totally Recommend!
Misty T.
Jul 25, 2007
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I was very pleased with this place. I brought my car in for several issues: broken door lock, brake replacement, and a broken rear light. I had researched the door lock issue prior to coming in and checked reviews on all the Nissan repair places in the area. These people were not the cheapest in labor costs, but they were the second cheapest. This company was upfront about pricing and estimates. They correctly reported the door lock problem - and did me one better by fixing it without needing the replacement part.
They changed the lightbulb in the breaklight for free. Another note: these people didn't show even a hint of being condescending. As a small female, I notice when auto repair places treat me like a normal intelligent person. Overall, a really good experience. Course, it probably didn't hurt that I mentioned that I use review websites and fully intended to review their company on such a site when I was at the desk.
They changed the lightbulb in the breaklight for free. Another note: these people didn't show even a hint of being condescending. As a small female, I notice when auto repair places treat me like a normal intelligent person. Overall, a really good experience. Course, it probably didn't hurt that I mentioned that I use review websites and fully intended to review their company on such a site when I was at the desk.
Reese M.
I had a very pleasant experience with Greg over here at Auto Crafters. My car was in the shop for about a month with extensive damage, and Greg went above and beyond to make sure that I was happy. I came up a few times to see the car and each time he described the progress and what to expect from the shop. The car came back looking beautiful.
Arianna B.
Wonderful service! My grill was ripped off my car in a car wash and after going to multiple auto shops I happened to run across Auto Crafters. I went in and the receptionist was very sweet, she asked me what was wrong and got the main crafter to take a look at my car. He informed me that it would actually just be cheaper to buy a new grill, which he ordered right then and there. I came back the next day, he installed it and made sure it would stay put this time!
Beautiful shop and they worked with me on the price! I'll definitely be back because my car could use a new paint job and he informed me that they could actually match the original color (copper toned 1998 RAV4) which I didn't think was possible! Overall I had a great experience and definitely would recommend this shop if you're looking for stress free fix and great service!!
Beautiful shop and they worked with me on the price! I'll definitely be back because my car could use a new paint job and he informed me that they could actually match the original color (copper toned 1998 RAV4) which I didn't think was possible! Overall I had a great experience and definitely would recommend this shop if you're looking for stress free fix and great service!!
Austen Shipley
They have been so helpful! I have gone to them for quick little things and they are ready to help and are honest about what is wrong. I have worked in the mechanic field as a secretary and they have great customer service. I definitely recommend going to them for any car needs. :) I will keep going back!
Matt Lawler
Amazing shop, amazing service. I brought my car in because a friend told me they pull the code on check engine lights for free. They quickly identified and solved the problem for me. I will definitely be back!
Christian Castro
I have visited this body shop over 4 times now and had amazing service every time! I recommend all of my friends to get their cars fixed here because of the ASU discount and its so close to campus. Will be back!
Payne Montgomery
Top notch service. Knowledgeable, helpful, fair. I came in to get a flat fixed and because I have a hard to find size, Greg didn't have any in stock. Instead, he spent 30 minutes personally helping me find a nearby vendor that did have the tires I wanted in stock, and even negotiated a discount for me. Meanwhile, he gave me some great maintenance tips. All this while trying to sell me nothing. Exceptionally good service for a body shop, I highly recommend coming here. Just look at the cars in the back- you can tell serious car guys get their work done here.