Business Details
50+ Years
experience
Your Trusted Partner for Auto Repair Solutions in Towson
Hollenshade's Auto Service has been a trusted name in automotive repair and maintenance since 1939, serving the Towson and Baltimore communities with unwavering dedication. Founded by C. Lee Hollenshade Jr. and now in its fourth generation of family ownership, our shop combines decades of hands-on experience with cutting-edge technology to deliver reliable solutions for domestic and foreign vehicles. Our team of ASE-certified technicians brings specialized expertise in diagnostics, brake systems, engine repair, and more, ensuring every service meets factory specifications. As the 17th longest-standing BBB A+ rated business in Maryland, we prioritize transparency, offering accurate estimates and detailed explanations to empower informed decisions. Our commitment to excellence extends beyond repairswe support local charities, schools, and faith-based organizations, reflecting our deep roots in the community. With a focus on timeliness, precision, and value, we treat every vehicle as if it were our own, guaranteeing quality workmanship from initial diagnosis to final delivery.
Services
Brake Repair
Battery Service
Engine Diagnostics
Tire Alignment
Cooling System Maintenance
Check Engine Light Diagnosis
Transmission Repair
Suspension Services
Electrical System Repair
Preventive Maintenance
Served areas
- Towson, MD, Baltimore, MD
Details
- Year established: 1939
Highlights and features
- We offer 85+ years of combined automotive repair experience.
- Our team includes ASE-certified technicians with factory-specification training.
- We guarantee accurate diagnostics and transparent cost estimates.
- Our family-owned business maintains a BBB A+ rating since 1939.
- We use only high-quality parts meeting or exceeding manufacturer standards.
Associations and certifications
- Better Business Bureau (BBB)
What people say
Family owned
Great people
Go above and beyond
Honest service
Competitive rates
Services
Brake Repair
Our brake repair specialists address squealing, grinding, and vibration issues using factory-grade components. We inspect pads, rotors, and hydraulic systems to restore stopping power and safety. Technicians perform precision diagnostics to identify wear patterns and replace parts only when necessary, ensuring cost-effective solutions that extend brake lifespan.
Battery Service
We test battery health, charging systems, and parasitic drains using advanced load-testing equipment. Our technicians diagnose starting issues and replace batteries with trusted brands while ensuring proper alternator function. Services include terminal cleaning, voltage checks, and maintenance to prevent unexpected failures in extreme weather.
Engine Diagnostics
Using OBD-II scanners and mode 6 data analysis, we decode check engine light warnings to identify emission, fuel system, or performance issues. Our approach combines computer diagnostics with hands-on testing to resolve intermittent faults and prevent catalytic converter damage from unresolved misfires.
Tire Alignment
Our alignment specialists correct toe, camber, and caster angles to manufacturer specifications using computerized equipment. We address uneven tire wear caused by worn suspension components and road impacts, restoring vehicle handling while improving fuel efficiency and tire longevity through precision adjustments.
Cooling System
We perform pressure tests to detect leaks in radiators, hoses, and water pumps while inspecting coolant condition. Services include flushing contaminated antifreeze, replacing thermostats, and repairing electric or belt-driven water pumps. Our technicians address overheating issues and prevent engine damage through comprehensive cooling system maintenance.
People
Tim Hollenshade
Owner
Third-generation owner with 40+ years in automotive repair. Graduated from Loyola High School and served in the Navy. Oversees daily operations while maintaining community ties through local charity work.
Tim Hollenshade Jr
Owner
Fourth-generation owner and Johns Hopkins University alumnus. Manages business strategy while balancing technical expertise with customer relations. Focuses on integrating modern diagnostics with traditional service values.
Ken
Master Technician
33-year veteran mechanic specializing in Ford and Chevrolet systems. Former dealership technician with expertise in performance diagnostics. Enthusiast of modified vehicle restoration projects during personal time.
Paul
Certified Technician
8-year team member and Catonsville Community College Automotive Technologies graduate. Focuses on scheduled maintenance and brake systems while maintaining Audi performance vehicles as a personal hobby.
Jay
Senior Technician
54-year industry veteran with 16 years at Hollenshades. Specializes in brake and cooling system repairs. NHRA drag racing enthusiast who applies performance knowledge to everyday repair scenarios.
Questions
How often should I have my brakes inspected?
Inspect brakes every 10,000-12,000 miles or annually. Immediate checks recommended for squealing, grinding, or pedal vibrations.
What causes check engine light illumination?
Triggers include oxygen sensor faults, catalytic converter issues, ignition problems, or emission system leaks requiring diagnostic code analysis.
When should timing belts be replaced?
Follow manufacturer intervals (60,000-100,000 miles). Replace immediately if cracks or fraying appear during inspections.
Do you service both domestic and foreign vehicles?
Yes, our ASE-certified technicians handle all makes including Ford, Chevrolet, Honda, Toyota, BMW, and Mercedes-Benz models.
Can I schedule same-day appointments?
Limited same-day slots available for urgent repairs. Contact us early at 410-828-5750 to request immediate service availability.
Videos
Reviews (33)
Evan Richards
Jun 10, 2022
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I recently took in my car which needed way more work than I anticipated. The bill got expensive but the guys did a ton of work and now she drives like a beaut - very smooth! For all they did, I think they were very fair and I am very happy with the result.
Rita D.
Jun 01, 2022
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We have been here a few times. they are pretty reasonable. when we had a car broken down, we had AAA to tow our car here and found a lot of people having their car towed here for repairs
Mark Madsen
May 22, 2022
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Left the car at the night drop for unscheduled next day oil, tire and climate control repair (broken blender door) and front brake work - no appointment. Auto service was fast, friendly and competent - at a reasonable price. Dealer had quoted "about $500" for the climate control work that Hollenshade's did for just under $250. Brake job and oil change were competitively priced compared to other garages. Happy with the service will return.
Phillip The Legend
May 13, 2022
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My all-wheel drive car needed a set of 4 tires and the team at Hollenshades did a great job. They provided me honest opinions as I was considering a few brand options. Their price was better than a tire store in Carney. The installation was fast and the office staff was professional. Will be returning for scheduled maintenance. Service: Tires
Jason M.
May 01, 2022
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Hollenshades service techs and mechanics are the best in the business. Very knowledgeable mechanics, excellent customer service, and fair pricing. What more could you ask for? Been going to Hollenshades for 10 years and will continue for many more I'm sure.
Bryanna G.
Apr 27, 2022
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I dropped my car off overnight for an engine light issue (couldn't pass the MD emissions test). They had my car fixed and ready the next day! Great customer service. Services: Engine repair, Auto engine diagnostic, Vehicle Inspection
James Carlineo
Apr 22, 2022
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Have used this facility since back in the 1970s. My children and now grand children continue to utilize their excellent service. I have never had a bad experience. One last thought: EXCELLENT Customer Service. Service: General repairs
Edgar Prouty
Apr 16, 2022
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Hollenshade's is the best!. Very reliable and the service is Great. One can rely on them to do the Best and at a competitive cost. My wife and I have Very satisfied with all the work they have done on our cars. Ed Prouty
Eddie D.
Mar 26, 2022
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Recently did a state inspection over the weekend and has me in and out. Great customer service and professionalism. Not to mention, they offer reasonable prices. Will be back for future service.
Ryan Farrell
Feb 14, 2022
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Excellent service. No pressure on upselling service or parts. Give great, honest feedback about vehicle status. Take the time to explain what is going on with issues on your vehicle. I've used a lot of service shops and these guys are some of the best. Top notch.
Kenny W.
Jan 14, 2022
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Bull over priced waste of my time you live and you learn. Learn from me don't waste your damn time.
Brian J.
Dec 27, 2021
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We are newcomers to Hollenshade's now live in GA after 35.yrs in the metro area. I sent 2 of my son's for recent repairs on a Odyssey and most recently a Forester. I can't say enough about Hollenshade''s. Courteous, Honest, and Great pricing and great work. Happy Holiday's Team Hollenshade's you made a parent feel at ease. BJ
Lisa Walker
Nov 18, 2021
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I have been going to Hollenshades for service fore a number of years. That alone is an endorsement. They are local, professional, and very friendly. I believe John, and others are honestly always trying to expedite great service. Their charges are very fair, and definitely less inflated than going to a dealership. I trust and appreciate their advice and the information I receive along with any estimate or repair that's done, and the printout of service is easy to understand. I think they are terrific.
Michael S.
Nov 03, 2021
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I drive over to Hollenshade's from Cockeysville for all of my auto maintenance and repairs. Been doing it for over a decade. They've earned my trust and business over the years with their clear-cut honesty, earnest service, good nature, and fair pricing. Tom & John at the front are fixtures who I've come to rely on, through and through. Highly recommended.
Rachel H.
Sep 25, 2021
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Knowledgeable, responsive, and professional. I know Hollenshade's will give me an honest diagnosis of car problems. Fortunately, I have not needed to see them for a while but when I've needed help I could count on them.
Renz Marion Balagtas Rb
Jul 13, 2021
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This is THE place to get work done in your car. They are straightforward and have always been honest with the work they do on your vehicle. They always give you a rundown before doing any work to your car before they begin. They give their professional opinion while remaining fair and respectful. They keep meticulous details on any history of work done for your vehicles and they are extremely reliable.
I have been going here for years. If it were possible to give them 6 stars, I would. If you're not too far, you need to go to Hollenshade's for your repairs. Its money well spent on a job VERY well done.
I have been going here for years. If it were possible to give them 6 stars, I would. If you're not too far, you need to go to Hollenshade's for your repairs. Its money well spent on a job VERY well done.
David E.
May 17, 2021
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Hollenshade's is the only place I trust with my car. The quality of their work is outstanding and they've always been fair and honest. In addition, they've gone above and beyond to make us feel safe during the pandemic.
Mary R.
Apr 14, 2021
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Hollenshades continues to be one of the best auto repair shops in Maryland. If you need an oil change and tire rotation you do not need an appointment-- I stopped by around 7:30 am this morning to get my Subaru Crosstrek serviced after over a YEAR of no oil change due to low mileage. There is a covered and enclosed waiting area that they have installed just outside the shop office. This is comfy but I miss sitting in the crowded office and getting to hear Tom & John kibbitz, negotiate, and kvetch.
They are really good at keeping the constant stream of customers and cars moving in and out of the Hollenshades parking lot. AND, they provide amazing customer service. I cannot say enough kind things about Hollenshades-- this is top-notch car care from seasoned professionals! Thanks so much, guys, I'll be back! :-
They are really good at keeping the constant stream of customers and cars moving in and out of the Hollenshades parking lot. AND, they provide amazing customer service. I cannot say enough kind things about Hollenshades-- this is top-notch car care from seasoned professionals! Thanks so much, guys, I'll be back! :-
Octavia Boutique W.
Apr 14, 2021
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A Neighborhood Landmark! My Daddy took his car to Hollenshade's from the time I was a little girl in the 1960s & 70s. I continues to use them as an adult. I moved to Nashville a few years back and I WISH they were here. So hard to find good work, honesty and great service any more!
Joe B.
Apr 07, 2021
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Professional service. Work completed properly and in a timely way. We've been going to Hollenshades for our car maintenance for years. Excellent advice on more involved service issues involving warranties, service notices, transmission issues
Patrick T.
Apr 06, 2021
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It's not often that you come across a friendly and honest mechanic at this level. These guys are always very responsive and straight up. The shop is clean and COVID safe. I highly recommend them.
Chris A.
Apr 02, 2021
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Great service! I was able to get right in, they're very professional and sanitized the car when they finished.
Alex T.
Mar 17, 2021
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I have come here for over 30 years. I can say for sure they are the best in town. Always professional and always polite! Big Thumbs up!
Renee J.
Mar 09, 2021
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So I had walked in to this place years ago and truly felt like my business was unwanted. Based on the reviews, I thought I would try again. I called first and the person who answered the phone was cordial enough and asked questions about the problems with my car, so I went in to discuss as advised. The person at the desk was curt and rude! He threw a card at me before I could even finish speaking and directed me to another shop.
I went to the other shop and the guy there was visibly perplexed and said the work could have been completed at this shop. He then quickly put his head down stopped talking. My suspicions were confirmed. So I guess the level of respect and service one is afforded at this place is solely dependent on the Color of your SKIN! Fine with me because if I and my money are not valued, I will surely go elsewhere. He will NEVER get a dime of my money! If I could give 0 stars I would!
I went to the other shop and the guy there was visibly perplexed and said the work could have been completed at this shop. He then quickly put his head down stopped talking. My suspicions were confirmed. So I guess the level of respect and service one is afforded at this place is solely dependent on the Color of your SKIN! Fine with me because if I and my money are not valued, I will surely go elsewhere. He will NEVER get a dime of my money! If I could give 0 stars I would!
Janelle S.
Dec 17, 2020
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Very Honest Mechanics! Although they were unable to service my older model Truck. I appreciate the honesty which kept me from waiting my time
Becca M.
Dec 04, 2020
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I had a heck of a time at another mechanic. Hollenshade's character and honesty will have me coming back for life! I had a very poor experience at another mechanic shop. They incorrectly replaced a tire and broke off the sensor. How did they fix it? Duct tape (see photo below). I went to Hollenshade's because I knew something wasn't right. I didn't know the tire looked like this until Hollenshade's took a look. John and another mechanic showed me the previous mechanic work.
This is where Hollenshade's character shined. While John and the mechanic were showing me, at no point did they bad mouth or accuse the previous mechanic of crappy work. They could have. Honestly, the mechanic probably deserved it. But they didn't. They remained professional and respectful, even in the little things. I cannot day enough about this business! Thanks for always demonstrating professionalism, respect, and honest work.
This is where Hollenshade's character shined. While John and the mechanic were showing me, at no point did they bad mouth or accuse the previous mechanic of crappy work. They could have. Honestly, the mechanic probably deserved it. But they didn't. They remained professional and respectful, even in the little things. I cannot day enough about this business! Thanks for always demonstrating professionalism, respect, and honest work.
Michael B.
Jan 07, 2020
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A truly outstanding service establishment. I think I originally found them through Click & Clack's website. I've been taking my vehicles to H since moving to Towson decades ago. I would not consider doing anything else including patronizing the dealership unless it was a recall part issue. I find them consistently clear and straightforward in addition to being reliably good, honest, fair and trustworthy. I couldn't ask for more. Michael B.
Joeyd F.
Oct 19, 2019
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My first visit today for an oil change based on previous Yelp reviews and I was very pleased with the courtesy and service performed. I drive a 2006 Volvo wagon and was assured they could handle most repairs. I will definitely return and you should give them a try. Btw the time I spent in the waiting area quite a few customers came in and where greeted on a first name basis so they must have a dedicated customer base as well.
Robbie H.
Feb 15, 2019
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Hollenshade's recently replaced both of my front axles and while there, I mentioned we were headed on a road trip. They checked my oil and tires among various fluids and completed an overall preventative maintenance check. I had the oil changed and I was out of there within 2.5 hours. One can tell they take pride in their work with a a high degree of integrity which is difficult to find these days. I'm definitely headed back for future auto service needs
Lauren Lurz
Always timely service. Can count on them to keep your car running smooth. They've completed some larger jobs like brakes and suspension repairs for me. Thanks guys!!
Stephanie Robson
These guys are the best! Very honest and capable. Friendly staff, tells you what needs to be done and whether it's a worthwhile expenditure. I trust them completely. My family and I have been loyal customers for more than 30 years.
Will Soistman
Absolutely, the best place in Maryland to take your vehicle. I have been taking my vehicles there for a long time. I have also referred multiple people over that time, never have I had one complaint. Those people are now life time customers. They are honest in everything thing they do. They are always straight forward with you and will never charge you for something that you dont need. You will not go wrong taking your vehicle there.
Between Timmy, Tom, John and the rest of the crew you will be hard pressed to find better people. They say all a man has is his word, and I will give you my word, you will not go wrong taking your vehicle there.
Between Timmy, Tom, John and the rest of the crew you will be hard pressed to find better people. They say all a man has is his word, and I will give you my word, you will not go wrong taking your vehicle there.
Taylor Paff
Took my truck there the other day and got the best service Ive had. Fell in love with my little truck again because its driving like the day I bought it.