Business Details
24 Years
experience
Trusted Auto Repair Services in Salem, OR
Cherry City Transmission has been a family-owned automotive repair center in Salem since 2002, dedicated to providing exceptional service and building lasting customer relationships. Our team of ASE Certified technicians combines decades of experience with advanced diagnostic tools to deliver precise, efficient repairs for import and domestic vehicles. We specialize in transmission repair, exhaust systems, and comprehensive vehicle maintenance while maintaining a commitment to transparency and customer education. As a BBB A-rated business, we offer free diagnostic test drives and a Peace-of-Mind warranty on all services. Our affiliation with the Automatic Transmission Rebuilder Association ensures adherence to industry-leading standards. We prioritize minimizing transmission removals and focus on honest diagnostics to build trust within the Marion and Polk County communities. Sustainability is integral to our operations through recycling programs for used oils and parts. Our customer-centric approach includes personalized consultations and a welcoming environment designed to make every visit stress-free. We take pride in being recognized as Salem's most trusted auto repair shop through consistent online ratings and community engagement. Our mission remains to exceed expectations through technical expertise, ethical practices, and unwavering dedication to automotive excellence.
Services
Transmission Repair
Exhaust Work
General Maintenance
Clutch Replacement
Differential Repairs
Vehicle Diagnostics
Brake Services
Fluid Level Checks
Served areas
- Marion and Polk County
Details
- Year established: 2002
Highlights and features
- Family-owned since 2002 with decades of combined automotive expertise
- ASE Certified technicians using advanced diagnostic equipment
- BBB A-rated business with transparent service guarantees
- Free diagnostic test drives and Peace-of-Mind warranty protection
- Commitment to minimizing transmission removals through honest diagnostics
Associations and certifications
- Better Business Bureau (BBB)
What people say
Expert technicians
Transparent diagnostics
Reliable service
BBB A rating
Community trust
Services
Transmission Repair
Specialized transmission diagnostics and repair services for automatic and manual systems. Our ASE Certified technicians use precision tools to address shifting issues, fluid leaks, and component failures. We prioritize non-invasive diagnostics to minimize vehicle downtime while ensuring long-term reliability through quality parts and ATRA-standard procedures.
Exhaust Work
Comprehensive exhaust system maintenance including catalytic converters, mufflers, and piping. We perform emissions testing and repairs to meet Oregon regulatory standards while improving fuel efficiency. Our technicians identify and resolve leaks, corrosion, and performance issues using manufacturer-recommended replacement components for optimal vehicle operation.
General Maintenance
Routine maintenance services including oil changes, filter replacements, and multi-point inspections. We follow factory maintenance schedules to preserve vehicle warranties and extend service life. Our team provides fluid level checks, tire rotations, and belt/brake inspections to maintain peak performance and prevent costly breakdowns.
Clutch Replacement
Expert clutch system diagnostics and replacement for manual transmission vehicles. We address slipping gears, hard pedal engagement, and unusual noises through precision component installation. Our technicians ensure proper hydraulic system function and alignment to restore smooth operation while maintaining drivetrain integrity.
Differential Repairs
Specialized differential maintenance and repair services for front, rear, and all-wheel drive systems. We diagnose and fix gear wear, bearing failures, and fluid contamination issues. Our ATRA-certified procedures ensure proper torque specifications and lubrication to maintain vehicle handling and prevent catastrophic drivetrain failures.
Questions
What services does Cherry City Transmission offer?
We specialize in transmission repair, exhaust systems, clutch replacement, differential repairs, and general vehicle maintenance for import and domestic vehicles.
Are your technicians certified?
All our technicians are ASE Certified with specialized training in automotive diagnostics and repair procedures.
Do you provide warranties on repairs?
Yes, we offer a comprehensive Peace-of-Mind warranty covering all our repair services.
What areas do you serve?
We serve Salem, Marion County, and Polk County residents with automotive repair needs.
What are your business hours?
We're open Monday-Friday 8:00 AM-5:00 PM and Saturday 8:00 AM-12:00 PM. Closed Sundays.
Reviews (18)
Kasonda Leigh
Jan 27, 2022
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I knew my car needed some work and was quoted over$500 by a different mechanic. Cherry City was able to look at the problem and fix it without buying any new parts, which saved me a bunch of money and was totally unexpected. My front end looked better when I got it back too and I found out they tightened down some loose bolts, cleaned out my headlights so they looked like new and readjusted the lights. My car feels safer somehow. I'm very happy with the work this shop did on my car.
Raymund Manabat
Jan 26, 2022
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The process was smooth and very transparent. I loved this guys! I was able to get my car back on the road in no time and it's back in great shape. The guys were very professional, excellent communicator and high level customer service through out the whole process. Thank you Cherry Transmissions. Services: Brakes, Steering/Suspension
Hayden Clapper
Sep 26, 2021
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The guys are knowledgeable and I do t feel like they will suggest work that doesn't need to be done. Several positive experiences!
J. Millikan
May 23, 2021
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Let me start by saying, I have never written a review for any business because the service was never exceptional. My experience with Cherry City Transmission was exceptional! I took my 69 Camaro in for a "ticking issue" coming from the transmission area. Cherry City Transmission got me in the same day, it was on the rack within 20 minutes, and I got a call back with a diagnosis within a couple hours. I was provided my options and the issue was fixed the very next morning. Start to finish, well under 24 hours. Staff was friendly, knowledgeable, and professional.
Raymond Le Mons
Jan 27, 2021
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Brought my volvo here a couple times. Honest answers and work is what I got from cherry city. I was very pleased with the way my repairs where handled. Very thorough with their diagnostics got me back up and running in a timely manner. Just a busy little shop so make sure you call before picking up your vehicle.
Nevets M.
Jan 01, 2020
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I had my clutch and brakes go out at the same time. Called on a Sunday and Sapon, the owner, answered and was willing to have me fixed up and out of there after having the car for only a business day. Very straightforward and honest with the price, took his time explaining the fix options and even showed me the worn parts after repairs. I appreciated the value, positive interaction and overall experience. Way better deal than the dealer costs.
Jason Steiger
Feb 07, 2018
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My experience with Cherry City was amazing. My jeep kept coming up with new issues to be address and Sophar kept me up to date and worked so professionally with me. I highly recommend this shop. They aren't just a lube shop so they take the care needed to make sure Its safe and ready for the road.
Brad Schuster
Mar 19, 2017
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I live out of state, and these guys "owned" my transmission problem from start to finish. To start with, they coordinated my tow and put the towing costs on my invoice. During the process of looking for a transmission repair facility in Salem, I learned a lot. For one thing, other establishments prefer to simply have customers buy a new transmission or a rebuild. Cherry City rebuilds your transmission so they know what goes into it and can stand by their warranty.for approximately 25% less than quotes I got for a rebuild/new transmission.
When I returned to Washington state and advised them that I had a couple minor issues to address, rather than give me the run around, they estimated what it would cost to resolve the non-critical issues there, and on the spot, put a check in the mail same day; more than fair I thought, especially under the circumstances. From Jessica in the front office, to all of the technicians I spoke with, I felt fortunate that I found these transmission experts and would gladly recommend them to anyone.
When I returned to Washington state and advised them that I had a couple minor issues to address, rather than give me the run around, they estimated what it would cost to resolve the non-critical issues there, and on the spot, put a check in the mail same day; more than fair I thought, especially under the circumstances. From Jessica in the front office, to all of the technicians I spoke with, I felt fortunate that I found these transmission experts and would gladly recommend them to anyone.
Mel Gallegos
Nov 29, 2015
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Our family had two great experiences at Cherry City Transmissions! Sophar was professional and honest. They repaired a gas leak and did work on our breaks. They went above and beyond what we were expecting, and their rates were very affordable. I highly recommend them to anyone who is looking for a great shop in Salem!
Kyle Ludwig
Sep 11, 2015
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Cherry city transmissions was accommodating and went above and beyond to help me out with my car. Had a problem with my distributor, fuel ignition and fuel filters and they fixed the problem in a timely manner. My car is running so smoothly and I fully recommend that you check this place out! Sophar, the manager, is an amazing guy and is more than willing to help you out! Go see them!
Jan Maddux
Feb 03, 2015
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Love, love Cherry City Transmissions. Their New Owner is Great! We were told that our Mini Cooper would have to go to Portland to be worked on. How happily surprised we were to find out that Cherry City Transmission, right here in West Salem, can fix our Mini Cooper. They did a great job and we are now taking our Jeep Grand Cherokee to them to be repaired also.
Kyle Ludwig
Cherry city transmissions was accommodating and went above and beyond to help me out with my car. Had a problem with my distributor, fuel ignition and fuel filters and they fixed the problem in a timely manner. My car is running so smoothly and I fully recommend that you check this place out! Sophar, the manager, is an amazing guy and is more than willing to help you out! Go see them!
Anita H.
When I had the engine on my truck replaced, that shop messed up the transmission. So I took my truck to Cherry City for the tranny repair. Turned out I needed the tranny rebuilt, but I'd had it done just about a year before at another place. That first shop ripped me off-they didn't do the rebuild after all. Cherry City brought me back to show me everything and gave me the old parts (the first place never did).
They even had me come back a week later for a free re-check and adjustment. They were super great-I'd been terribly ripped off by other mechanics and was pleased to find one that treated me well. It was spendy, yes, but it's been over 2 years and not a single problem.
They even had me come back a week later for a free re-check and adjustment. They were super great-I'd been terribly ripped off by other mechanics and was pleased to find one that treated me well. It was spendy, yes, but it's been over 2 years and not a single problem.
Brad Schuster
I live out of state, and these guys "owned" my transmission problem from start to finish. To start with, they coordinated my tow and put the towing costs on my invoice. During the process of looking for a transmission repair facility in Salem, I learned a lot. For one thing, other establishments prefer to simply have customers buy a new transmission or a rebuild. Cherry City rebuilds your transmission so they know what goes into it and can stand by their warranty...for approximately 25% less than quotes I got for a rebuild/new transmission.
When I returned to Washington state and advised them that I had a couple minor issues to address, rather than give me the run around, they estimated what it would cost to resolve the non-critical issues there, and on the spot, put a check in the mail same day; more than fair I thought, especially under the circumstances. From Jessica in the front office, to all of the technicians I spoke with, I felt fortunate that I found these transmission experts and would gladly recommend them to anyone.
When I returned to Washington state and advised them that I had a couple minor issues to address, rather than give me the run around, they estimated what it would cost to resolve the non-critical issues there, and on the spot, put a check in the mail same day; more than fair I thought, especially under the circumstances. From Jessica in the front office, to all of the technicians I spoke with, I felt fortunate that I found these transmission experts and would gladly recommend them to anyone.
Jason Steiger
My experience with Cherry City was amazing. My jeep kept coming up with new issues to be address and Sophar kept me up to date and worked so professionally with me. I highly recommend this shop. They aren't just a lube shop so they take the care needed to make sure Its safe and ready for the road.
Kent Muhle
Had an issue with the manual trans in my C5 Corvette. Been having clutch issues as well. Apparently it was beyond the diagnostic skills of the dealer. Long story short, Larry at Cherry City took great care of me and my car, did exactly what he said he'd do and at exactly the price he said he'd do it at. My car has never driven better. Thanks Larry, and thanks to the whole Cherry City crew.
Joe
Cherry City Transmission did a first rate job of rebuilding our 1994 Volvo transmission. Their work comes with a substantial guarantee. Jerry and his staff were quite helpful and courteous as well.
Scott
When I needed transmission work prior to coming to Cherry City Transmissions, it had never been a pleasant experience. I chose Cherry City this time for my wife's van transmission problems because of, well, a coupon offer. After talking initially to Jerry I felt that maybe this experience would be different, and it was. Work was completed prior to when it was promised. The cost was what, Jerry said it would be... and it was fixed right the first time.
Since that event, I have had 3 other vehicles' transmissions serviced and again, prompt service with no hidden extra costs. This has been the only automotive expereience that I feel that anyone's wife would not be taken advantage of. Let's face it, a woman's lack of knowledge in the automotive area is often exploited. I've seen it. Got transmission problems... go with Jerry's Cherry City Transmission, you will not regret it.
Since that event, I have had 3 other vehicles' transmissions serviced and again, prompt service with no hidden extra costs. This has been the only automotive expereience that I feel that anyone's wife would not be taken advantage of. Let's face it, a woman's lack of knowledge in the automotive area is often exploited. I've seen it. Got transmission problems... go with Jerry's Cherry City Transmission, you will not regret it.