Business Details
49 Years
experience
Emergency
services
Trusted Auto Repair & Maintenance in Fairbanks, AK
University Chevron has been a trusted name in automotive repair and maintenance since 1977, serving Fairbanks, Alaska with unwavering commitment to quality and customer satisfaction. Our team of ASE Certified Master Technicians brings decades of combined experience, utilizing cutting-edge diagnostic tools and premium parts to ensure your vehicle receives the highest standard of care. As a NAPA AutoCare Center and AAA Approved facility, we offer a 36-month/36,000-mile nationwide warranty, reflecting our confidence in the durability of our workmanship. We prioritize transparency, offering free shuttle service within a 5-mile radius, complimentary service reminders, and detailed explanations of all recommended repairs. Our dedication to environmental responsibility and community service underscores our mission to be more than just an auto shopwe are your partners in vehicle ownership.
Services
Auto Repair
Brake Repair
Oil Change
Engine Service
Tire Sales & Service
Check Engine Light Diagnostics
Towing
Fleet Services
Vehicle Inspection
Transmission Repair
Served areas
- Fairbanks, North pole suburb, Eielson Air Force Base, AK
Details
- Year established: 1977
Highlights and features
- We offer a 36-month/36,000-mile nationwide warranty on qualifying repairs.
- Our ASE Certified technicians use state-of-the-art diagnostic equipment.
- Free shuttle service available within a 5-mile radius of our shop.
- 24-hour towing assistance through Interior Towing for emergencies.
- Committed to environmental responsibility with certified recycling practices.
Associations and certifications
- NAPA AutoCare Center
- AAA Approved
- ASE Certified
What people say
Friendly staff
Quick service
Excellent repair
Thorough inspection
Great customer service
Services
Brake Repair
Brake repair is critical for safety, especially on Alaska's icy roads. Our ASE-certified technicians diagnose issues like screeching, vibration, or warning lights using advanced tools. We replace pads, resurface rotors, and service brake lines with OEM-quality parts, backed by a 36-month warranty.
Oil Change
Regular oil changes prevent engine wear and maintain performance. We use Chevron and NAPA products for quick, no-appointment services. Technicians also inspect fluid levels, filters, and vehicle systems to ensure optimal operation in Fairbanks' climate.
Engine Service
Engine diagnostics and maintenance address performance issues caused by extreme temperatures. Our experts perform tune-ups, timing belt replacements, and cooling system checks to restore efficiency. Preventative care extends engine life and avoids costly breakdowns.
Tire Sales & Service
We offer tire installation, rotation, and pressure monitoring system diagnostics. Technicians assess tread wear, balance wheels, and recommend replacements for safety. Nitrogen inflation options improve fuel efficiency and tire longevity.
Check Engine Light Diagnostics
Check engine light diagnostics identify engine or emissions system faults. Our scan tools retrieve error codes to pinpoint issues like sensor failures or fuel system leaks. Repairs ensure compliance and prevent further damage.
Questions
What services does University Chevron offer?
We provide auto repair, brake service, oil changes, engine diagnostics, tire sales, towing, and fleet maintenance. Visit our website for a full list.
Do you offer a warranty on repairs?
Yes, we provide a 36-month/36,000-mile nationwide warranty on qualifying repairs through NAPA AutoCare.
Are your technicians certified?
All technicians are ASE Certified with expertise in modern diagnostic tools and repair techniques.
Can I schedule an appointment online?
Yes, use our website to book appointments for oil changes, brake inspections, or other services.
Is emergency towing available?
24-hour towing is available through Interior Towing by calling (907) 479-4255.
Do you service fleet vehicles?
Yes, we offer customized fleet maintenance programs to optimize vehicle safety and efficiency.
Videos
Reviews (32)
Benjamin Beckdahl
Jun 12, 2022
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University Chevron was professional and super easy to use. Would recommend again to others. Service: Electrical
Vanessa Garben
Jun 01, 2022
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The guys are always very helpful and accommodating at this station. I mistakenly took my vehicle in an hour before my scheduled appointment for winter tire change to summer tires. Instead of sending me home they worked me into the schedule! Thanks for a great job on my tires and the great customer service!
Elyssa Watford
May 06, 2022
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University Chevron is my go to mechanic. No one is more thorough and takes the time to go over things with me like they do. If you have any problems with a repair they've made, they will make it right. I won't take my vehicle anywhere else because I know University Chevron has me covered and will get me back on the road quickly. I always ask for Clayton because he does great work and is honest about what you need to fix NOW and what can wait. Stop looking for another mechanic and go to University Chevron.
Jacob Clarke
Apr 18, 2022
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Recently bought a car battery from Costco and when you do that you get a 15% coupon for these guys. I needed an alignment so I went to here, and before they could even do the alignment they told me that all 4 ball joints were in need of replacement and that I needed new axle seals. My axle seals were warrantied by another shop in town, so I took them to them to have the seals replaced (for free) and while the other shop was doing so they told me that my ball joints were actually perfectly fine So not only did I not get an alignment, I paid $72 to have them tell me by ball joints were "bad." Now I didn't think these guys were wrong at first.
I drive a jeep, it's a bumpy ride. Maybe these guys used a different inspection method and saw something different? So I called the shop asking for the invoice from their inspection saying my ball joints were bad so I could show the other shop doing my axle seals. The guy on the phone cut me off before I could even ask, and accused me of calling him, and their shop, a liar. I just wanted a copy of my invoice since your printer was down. To top it off, they didn't even accept the coupon I got from Costco.
I drive a jeep, it's a bumpy ride. Maybe these guys used a different inspection method and saw something different? So I called the shop asking for the invoice from their inspection saying my ball joints were bad so I could show the other shop doing my axle seals. The guy on the phone cut me off before I could even ask, and accused me of calling him, and their shop, a liar. I just wanted a copy of my invoice since your printer was down. To top it off, they didn't even accept the coupon I got from Costco.
Ms. Shawna
Mar 20, 2022
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Amazing customer service very thorough answering all questions that I had. My car is working awesomely as always thank you University Chevron you guys are amazing and very knowledgeable. Best of all reasonable prices and or rates
Bret Johnson
Mar 10, 2022
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Billy and Clayton gave me an extremely fast service repairing my headlights and did it in under ten minutes. I cannot recommend their services enough! Amazing job guys! Service: General repairs & maintenance
Alex
Feb 21, 2022
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Paid to inspect timing belt during routine oil change. Months later, came in for next oil change and they told me that I was missing a bolt on the timing belt cover and that they recommend to inspect it again and replace the bolt with a cheap plastic tie ($72). Since they are too incompetent to establish causality, I suggest the potential customers should use their better judgement.
James Costello
Nov 23, 2021
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I had an appointment for tires, and to investigate a TPMS issue that my Jeep was having. I talked to Clayton who was informative, smart, friendly and professional. I rarely have trust in getting work done on my vehicle, but these guys are absolute professionals, and I had no concerns after talking to them. I did shop around, and their price was competitive. There was a long wait for an appointment (during winterization season), but once I showed up for the appointment, they completed the work very quickly. I have a warranty, but for anything not covered by the warranty these are my new go-to mechanics.
David V.
Oct 19, 2021
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Wow. From the moment I walked through the door I was treated with respect, kindness and a positive attitude. Both Clayton and Robert reminded me of my father, it was like service from family. So if you need a quality experience go here for sure
TheJazzafrazz
Aug 16, 2021
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I went to get my car winterized (oil pan heater and trickle charger) and it took roughly an hour. While being serviced, I was called with updates on important information along the way. Customer service was for polite and informative all the while being quick and attentive. I left the shop and forgot about some questions I was supposed to ask. I went back and one of the mechanics promptly came out to look at my engine with me and to answer any questions needed! 10/10 quick, friendly service with great pricing to boot! These guys know what they're doing. Would recommend to anyone who doesn't know much about cars as they were very patient with me and my many questions.
Matthew Raymond
Mar 17, 2021
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Troy and the team did an outstanding job on both of our vehicles. I was kept informed throughout the process and the work was completed on time. Our tires were wrapped in plastic and loaded up for his in the back. Everything was done efficiently and Troy followed up to ask about my experience. In a day and age where things can seem impersonal, this business is doing it the right way. They also do great things for our community.
Judy P.
Feb 05, 2021
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Extremely profession staff and I was very pleased with the service they provided! I will definitely be going back!
Michael B.
Feb 03, 2021
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Same owners but had more that one problem there as a college student. Grossly overcharged fir girlfriends tire repair. Tried one more time and mechanic mis diagnosed problem with car as bad "brain" when it was a tube that pulled free from manifold-no parts needed repair. I personally have had better from other shops and have a higher expectation.
Michael F.
Oct 19, 2019
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My son is stationed at Fort Wainwright and needed some repair work and winterization on his car. Not being from area we had no idea who to go to. With a little help from social media we found University Chevron. Communication from start to finish was very polite and professional. The work was done in a timely manner and the price came in lower than the quote, that's always nice. It's nice to deal with a repair shop that you feel you can trust. Thank You
Julia Q.
Jul 14, 2019
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Service is excellent. Many thanks to Trent, for diagnosing and repairing my VW bug. The bill came slightly below quote, very pleasant surprise. University (Mike's) Chevron is the best!
Nansi C.
Oct 04, 2018
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Always helpful, providing great customer service while working on my vehicle! Robert and Isaac were very proficient professionals! My trailblazer 'gert' always runs well after their lube, oil and filter changes!
Jeffrey Gordon
Jun 29, 2018
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This is a business led by good people with honesty, integrity, and concern for excellent customer service. They have very competent people in their shop, and just a great vibe overall. It's incredibly convenient for me because I drive by it every day on the way to and from my office, but I sometimes go out of my way to get gas there on the weekends, just because I want to give them my business. And thanks to owner Troy and his staff for following up after auto service appointments to check on how things went. Nice touch. You guys rock.
Brittany D.
Sep 28, 2017
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I brought my car to get winterized a week back. I was given a quote a day prior and was expecting the work to cost more based on past experiences at other shops. I was more than impressed with how nice everyone was, especially explaining what was installed (to a woman who knows very little about cars) and the quote was exact. The following Monday I got a call that they overcharged me because my car was already partially winterized and offered me a refund for the work. I was thrilled to get some cash back! Most shops would have kept the difference and I wouldn't have a clue. I'll sure to be back due to their workmanship, professionalism and honesty!
Ilea B.
Sep 19, 2017
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These guys were SO professional and awesome when i took my vehicle there to get winterized. Will be bringing it back there with any future problems for sure!
Bryan M.
May 15, 2017
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My buddy and I were here to get an oil change after a 3,000 mile road trip up from L.A. and received the most AMAZING customer service. We would like to highlight one employee in particular named Trent Zachgo (Service Advisor.) He not only went above and beyond to find us the parts we needed but also made a few phone calls for us to ensure the rest of our trip went smoothly. 5 stars all the way!
Blake K.
Mar 11, 2017
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Great customer service and great work. Great mechanics. Super friendly. Best shop in town hands down.
Danny D.
Oct 27, 2016
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Need some work done on your car, truck or SUV? Take it to Troy at University Chevron. I have lived on the west side of Fairbanks my whole life and I have always gone down to University Chevron for help with everything from complicated engine work to seasonal tire change-overs and everything in between. They are a helpful, knowledgeable, and honest staff that will always be prepared to offer fair rates and efficient scheduling.
The guys at University Chevron know what it takes to keep vehicles on the road during the brutal interior Alaskan winters. Get your rig serviced at University Chevron for safety, dependability, and peace of mind.
The guys at University Chevron know what it takes to keep vehicles on the road during the brutal interior Alaskan winters. Get your rig serviced at University Chevron for safety, dependability, and peace of mind.
Drizlaru V.
Apr 26, 2015
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I've used their services on many occasions, and I have always been very satisfied with the quality of their work. The customer service is always friendly and professional. Though they do cost slightly more in some areas, I happily pay the extra to know it is done correctly. They have gone out of their way to put the customer first on a daily basis. With a shuttle service for their customers, it's a service that can't be equalled. Military members in Fort Wainwright - highly recommended!
Joshua C.
Jan 22, 2015
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I got my 2010 Hyundai Accent GS serviced here for snow tires and winterization. I PCS'ed up from Florida to Fort Wainwright so I really was new to all of this artic driving. I came here based on the positive reviews I saw online. For winterization and 4 new studded tires, I paid $850. The guys in the shop were friendly and helpful and not pushy. After getting my tires changed out and arriving home, the TMPS light came on.
I took the car back, and they discovered a faulty sensor which they replaced for free since they were the last one's working on it. Unfortunately, their nitrogen machine went down, and I had to bring the car back a couple days later to get that done in the new tires. All in all, I felt like I was getting an honest experience and that I wasn't being duped by mechanics that knew more than me which I feel is usually the case on the military base Firestone shops. Good experience. Will bring my car back here in the future.
I took the car back, and they discovered a faulty sensor which they replaced for free since they were the last one's working on it. Unfortunately, their nitrogen machine went down, and I had to bring the car back a couple days later to get that done in the new tires. All in all, I felt like I was getting an honest experience and that I wasn't being duped by mechanics that knew more than me which I feel is usually the case on the military base Firestone shops. Good experience. Will bring my car back here in the future.
Tammy Jackson
First the guys at the counter are friendly and very knowledgeable. The service techs are efficient and professional. The tire and lube techs are quick and courteous. The mechanics are certified in everything and work hard when it comes to your car. I don't take my baby anywhere else. When it comes to my truck it University Chevron
Christen Bouffard
The people at Mike's are courteous and their service is prompt. Each time I've taken my Jeep in for repairs they have completed the work before 5pm and called me as soon as my vehicle was finished. I really appreciate getting it back before the end of the day.
Prices are fair compared to prices I've paid for dealer repairs. The customer service at Mike's is really the best I've experienced in town so far.
Prices are fair compared to prices I've paid for dealer repairs. The customer service at Mike's is really the best I've experienced in town so far.
Jonathan Tomkin
The vehicle had an electrical fault and was completely dead. I'm so pleased I took it to University Chevron for repair: it was as good as new in a day - much faster than I had any right to expect - and the price was very reasonable. The mechanics kept me updated in every part of the process. University Chevron will be my first choice for service or repair next time the car needs some work!
Aaron Cottle
Weve been using University Chevron ever since we moved to Alaska. The work is priced fairly and reasonably, and the service is uncannily good. Trent and Billy are the front counter guys I interact with the most and theyre always very courteous, polite, and straighforward. Well continue to use their services and recommend them to our friends!
Chris Beks
This shop is one of the best in town! I have been a customer here for years, and they deliver great service, reasonable rates, and a wonderful atmosphere. They go above and beyond what you would expect of a auto shop, and I cant imagine going anywhere else. They have been in business for 40 years, and still going strong. Ive taken all my vehicles here for years. Highly recommend them!
Curtis Harper
On one of the busiest tire change-over days of the year I found a large bolt in my tire after picking up my kids from school. I had all four kids in the truck and the first several inches of snow were forecast to fall that night. After being turned away by three other places in town, University Chevron, with all of their work bays full and mechanics changing tires in make-shift work areas in the parking lot they were able to squeeze me in and fix my tire in about 15 minutes. I am very appreciative of their service and dedication to their customers I will definitely be looking them up first next time I need service on my vehicles.
Dawna Moffitt
Wonderful customer service!! The best!! I've been going here for years! I love seeing all these happy, helpful people!!
Terry Rahlfs
Wow. It is so great when your expectations are met and even surpassed. The crew at Mike's Chevron did an outstanding job for me. I wanted to update some parts and fix some nagging repairs on my 1967 Mustang. It wasn't easy to work on a 50 year old car, but they did a great job going through the car fixing the things I requested, and also fixing things that needed repair. They did a great job of keeping me informed on their progress, and went above and beyond following up with the parts manufacturers to overcome issues with them. I highly recommend Mike's Chevron for their great work and service you don't often see these days.
