Staley's Tire & Automotive

Horrible staff and the customer service was lack there of. They sell you a product that is grossly miss represented. Then when you ask to make there mistakes right they argue with you in front of customer calling you names and telling you to leave there store with out refund, They are thief's and could care lease about the product they sell as long as they line their pockets with money. Will be getting a lawyer to settle this matters.

Great well knowledgeable staff. These guys get ya in and out fast.

Boy bought tires from them. They didn't put the bought tires on the car instead put on miss matched tires with very low tread. Boy caught their fraud a few days later and their only answer was to buy new tires. We agreed on a tire and price. When we went in for our appointment they increased the price. Don't buy here. Bad customer service ad well.

First, I was greeted at Staley's Tire with a smile. Then, Staley's Tire was able to repair one of my tires when another tire service shop stated that my tire was unrepairable. Not only was Staley's Tire's honesty appreciated, the cost to repair my tire was extremely competitive! They also completed the repair very quickly while I waited, preventing me from having to make an additional trip to pick up my tire when it was ready.

This experience made the extra miles traveled to Staley's Tire on Frontage Rd. well worth it. I will be taking all my tire needs to Staley's Tire from now on and referencing others there as well. Thanks Staley's Tire for an outstanding experience!

The staff was very helpful. They took the time to explain that I needed new tires and that my rear brakes needed to be done asap. Very friendly. This was my third time going there for service and I will return there for all my tire needs.

Bought tires here, they had them on and mounted in about a half hour after arriving. great service.

We arrived close to 5. Myself, daughter and our two babies. We were pulling a camper trailer that we had just purchased. The camper started to jerk. I get off and look and notice a chunk of the tire is missing. Staleys took me in without hesitation. Not only did I have one bad tire. But three bad tires and a bad spare. This would have left me on side of the road with my 2 young children.

I just want to thank Staley's for saving my life. What would have happen if all 3 tires blew. This was a crazy experience and I am very thankful for Staley's. Great service and great people.

Got a flat on the trailer on our way back to North Dakota. Called Staley's, limped it 3 miles to their shop and they changed all 4 tires and had us back on the road in 45 minutes! Great customer service, thank you!

They made waste my time, awful experience, they wouldn't rotate my tires due to their policy and they even wouldn't Salem tires!

No problems, very pleased with the service! Didn't have to wait to long to get new tires on my car. competitive prices. I will be coming back in the future. Thank you

Best tire shop in Billings, MT. Great people and prices would be hard to beat. Thanks Staley's

We had a slow leak on the trailer tire. When I called they said they could help us right away. Very good quick service

I recently needed tires on my motorhome, pickup and SUV. I also needed a rotate and balance on a fourth vehicle. My intent was to shop around and made Staley's my fist stop. The counter folks were friendly, attentive and knowledgeable. No need to go anywhere else. I ended up getting 4 sets of tires. Service was quick and all tires were balanced perfectly. I give 5 stars for competitive pricing, prompt service, quality product and friendly knowledgeable staff. Highly recommend.

Just won't go back J was rude to me and seemed irritated with everyone. The new tiers made the truck shake at 65 mph not a good experience

Loved the service, didn't have to wait to long to get a tire fixed and they returned my spare under the truck. Where it belongs.

Only put 1 star because it won't let me go negative. I called this staleys to see if they had an opening to get me in to get my snow tires on because my summer tires are extremely dangerous on this ice. they told me as long as I get there before they closed they'd make sure that I get them on. I braved the ice once again to go out and get my tires put on and when I get there they tell me know they can't get it done so I get the brave the ice on my bad summer tires to get home, after they told me they could get them on.

I have a lot of patience for businesses that have things that are beyond their control but I have no patience for a company that lies and puts my well being at risk instead of just telling me no.

Superb! Fixed my trailer tire in minutes. Would give 5 stars except they tried to up sell me to replace all tires. Multiple times even after I said no. Restrooms only hold 1 person. Salesman in There for 15 minutes.

Driving across Montana in September in our Buick Enclave and blew a tire on the Interstate on a Sunday afternoon. After an awesome tire "fix" with the temporary spare we limped into Billings and tried Costco tires - no go - our tire would have to be ordered. We needed to get home to handle other commitments. Staley's Tire on Frontage Road was recommended.

We spent the night in a nearby hotel and called Staley's first thing Monday morning and drove short distance to Staley's - exceptional service in finding a used tire that could be matched up with the remaining three tires so that we did not have to buy a set of four for the Buick's all-wheel drive. Staley's driver drove us back to the hotel so that the Buick could be worked on and then came and picked us up to go pick up the car. Saved considerable money with this work-around and the service from all at Staley's was exceptional. Thank you!

Ruined a lug nut taking off my tire and let me drive away with out telling me. Noticed it when I got home and called about it. Tried to pass the blame to me saying at first, I came in missing one, then they told me they let me know when they never did. Finally admitted that they were at fault and then they tried to sell me one. Also were very rude on the phone.

I'd driven about 900 miles and had about another 800 miles to go. The night before I went to Staley's I'd been caught in a snow storm and had to pull over for the night in a parking lot. The car hadn't been handling well at all especially on the icy surface, and seeing all the cars off in ditches the next morning made it feel all the more important to me to stop somewhere and have it looked at.

On a long trip like that, especially when traveling alone, you're at the mercy of the shop you end up stopping at if you have problems. I'm not saying this situation wouldn't be stressful for a man, but let's face it ladies, there are certain places much worse for us to walk in to. It was nice seeing Sara behind the counter with the guys when I walked in.

She was very professional and knowledgeable. While my car was being looked at her and another woman who worked there took the time to look up the weather forecast on the computer for me as my phone was not getting a good signal. This was extremely helpful for me to plan my drive from there. My car needed a lot more attention than I could afford. They gave me a very honest evaluation and I made my decisions as to what to take care of and what to risk.

When I left I immediately noticed my car was handling much better on the ice, and I made it the rest of the way safely. These are really good people at this place. They know what they are doing, and they treated me like I'd been a customer for years, even though I wasn't likely to ever be a customer there again because I was just passing through. I can't recommend them highly enough.