Business Details
32 Years
experience
Your Trusted Auto Repair Experts in Mission Viejo
For 29 years, Laguna Viejo Auto Service has provided Orange County residents with professional, cost-effective automotive care. Our ASE and AAA certified technicians deliver dealership-quality service without the premium pricing, specializing in maintenance, diagnostics, and repairs for domestic, foreign, and diesel vehicles. With a 12-bay facility and state-of-the-art diagnostic equipment, we ensure efficient service while maintaining transparency in all recommendations.Our commitment to customer satisfaction is reinforced through free 40-point inspections, factory-scheduled maintenance compliance, and a 12-month/12,000-mile warranty on parts and labor. We prioritize customer education, offering OEM or warranted aftermarket part options while guaranteeing no unnecessary repairs. Recognized for technical excellence, we provide complimentary amenities like Wi-Fi and coffee, along with exclusive discounts for AAA members and new customers.
Services
Oil Change
Brake Repair
Smog Check
Engine Diagnostics
Transmission Service
Tire Replacement
AC Repair
Check Engine Light
Suspension Repair
Battery Replacement
Details
- Year established: 1994
Highlights and features
- 29 years of automotive service experience in Orange County
- ASE-certified technicians with specialized diagnostic capabilities
- 12-month/12,000-mile warranty on all repairs
- Free 40-point inspections and check engine light diagnostics
- Factory-compliant maintenance to preserve new vehicle warranties
Associations and certifications
- ASE
- AAA
Services
Auto Repair
Our ASE-certified technicians diagnose and repair all domestic, foreign, and diesel vehicles using state-of-the-art equipment. From minor fixes to major engine overhauls, we ensure reliable solutions that extend vehicle lifespan while maintaining safety standards. Our comprehensive approach covers mechanical, electrical, and computerized systems across modern automotive platforms.
Oil Change
Preventative maintenance using high-quality motor oils and filters to protect engine components. Our technicians follow manufacturer specifications for oil viscosity and change intervals while inspecting fluid levels, belts, and hoses during each service visit. This essential maintenance extends engine longevity and maintains optimal performance.
Smog Check
State-certified smog inspections using advanced diagnostic tools to measure vehicle emissions compliance. We perform complete system diagnostics, identify pollution control component issues, and complete necessary repairs to ensure vehicles pass California's strict emissions standards while maintaining fuel efficiency.
Check Engine Light
Computerized diagnostics for vehicles displaying warning lights. Our technicians use specialized scan tools to interpret fault codes, identify sensor malfunctions, and resolve issues affecting engine performance or emissions systems. We provide clear explanations of required repairs and maintenance needs.
Transmission Service
Comprehensive transmission maintenance and repair for automatic and manual systems. Services include fluid exchange, filter replacement, and complete rebuilds using OEM or premium aftermarket parts. Our technicians specialize in resolving shifting issues, fluid leaks, and torque converter problems across all vehicle types.
People
John Esses
Owner
With 29 years of automotive industry experience, John Esses leads Laguna Viejo Auto Service's team of certified technicians. His commitment to quality service and customer satisfaction has established the business as a trusted local repair facility.
Questions
What types of vehicles do you service?
We service all domestic, foreign, and diesel vehicles including cars, SUVs, light trucks, and hybrid models from Asian, European, and American manufacturers.
Do you honor new car warranties?
Yes, our ASE-certified technicians follow factory maintenance schedules to preserve manufacturer warranties. We document all services to meet dealership requirements.
What warranty options are available?
We offer a standard 12-month/12,000-mile warranty on parts and labor, with optional extended coverage up to 24 months/24,000 miles through our maintenance program.
Are your technicians certified?
All our mechanics hold ASE certifications and receive ongoing training to maintain expertise with evolving automotive technologies and repair methods.
Do you provide free diagnostics?
Yes, we offer complimentary check engine light diagnostics and 40-point vehicle inspections to identify maintenance needs and safety concerns.
What payment methods do you accept?
We accept major credit cards, cash, and checks. Financing options are available for qualified customers needing extensive repairs.
Reviews (4)
Masatoshi Samura
Jun 18, 2022
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I took my car for a regular oil maintenance service. They recommended to replace the valve cover gaskets and engine torque rod mount. John took care of the service. It is my 1st car service at Laguna Viejo Auto Service because it is located near where I live. So far I am happy with their car service.
Cyrus Davijani
Jun 15, 2022
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Thank you so very much for taking care of my car by doing thorough inspection, on time services and also your friendly customer service. Services: Electrical, Vehicle Inspection, Auto engine diagnostic, Oil change, Electrical repair, General repairs & maintenance, Auto maintenance
Gabe A.
May 15, 2022
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I went in for an oil change. The engine had a new whine noise so they had a look and we're able to diagnose a bad alternator pulley that could have turned into a worse problem later. They also replaced some steering rack boots that were torn and leaking. Before this visit they diagnosed and replace the thermostat for me on this vehicle and all the work was performed well. I would return and recommend
Emmeline B.
May 10, 2022
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Laguna Viejo does it again! My 2014 xterra just shut off in idle one day then developed sporadic, random issues but wouldn't throw a code or show anything particular that could be diagnosed. John kept my car all day, test drove it many times to see if they could find a problem and didn't charge me for any diagnostic work. I took it home and brought it back when it finally threw a code, they diagnosed it in minutes (a reasonable and fair cost too) and politely reminded me it was time for new brakes and rotors which I knew I needed. There's no guilt, no upselling, no tactics.
They communicate clearly and efficiently via text which I love, there's no phone tag. I asked so many "could it be this" questions and they were polite, patient and answered every one. They are an honest, fair and professional team and I've trusted them with my cars for 20 years now. Thanks again LV auto!
They communicate clearly and efficiently via text which I love, there's no phone tag. I asked so many "could it be this" questions and they were polite, patient and answered every one. They are an honest, fair and professional team and I've trusted them with my cars for 20 years now. Thanks again LV auto!
