Business Details
46 Years
experience
Your Trusted Auto Repair Partner in Westford, MA
Since 1980, Mill City Auto Body has served Westford, MA as a family-owned auto body repair shop dedicated to delivering high-quality, personalized service. Our facility is equipped with advanced tools including a Continental Frame Machine, Chief Measuring System, and R+M Diamont Paint Mixing System to ensure precision repairs. Our team of highly trained technicians specializes in collision repair, frame and unibody restoration, airbag installation, and OEM-matching refinishing for all vehicle makes and models. We prioritize customer convenience with free local pickup and delivery, on-site rental cars, and insurance claim assistance.Committed to transparency, we offer repair warranties and utilize structural steel welding and paintless dent repair techniques. Our strategic location near Nabnasset Lake Country Club provides easy access for both individual drivers and corporate fleets. With decades of experience, we maintain a professional approach to every repair while upholding the trust earned from our community. Our operating hours are Monday through Friday from 8:00 AM to 5:00 PM, with Saturday appointments available. We actively support customers navigating post-accident processes, including towing coordination and rental vehicle arrangements.
Services
Collision Repair
Frame Repair
Paintless Dent Repair
Rental Cars
Insurance Claims
Details
- Year established: 1980
Highlights and features
- Family-owned since 1980 with decades of local experience
- Equipped with advanced frame and paint technology
- Offers free local pickup and delivery services
- Provides on-site rental car assistance
- Comprehensive insurance claim support available
What people say
High-quality workmanship
Trusted and respected shop
Free local pickup service
Professional approach
Experienced technicians
Services
Collision Repair
Our collision repair specialists restore vehicles to pre-accident condition using advanced equipment like the Continental Frame Machine and Chief Measuring System. We handle all makes and models, ensuring structural integrity and factory-matching paint finishes through our R+M Diamont Paint Mixing System. Customers receive comprehensive repair warranties for peace of mind.
Frame Repair
We perform precision frame and unibody repairs using state-of-the-art alignment tools. Our technicians weld structural steel components to OEM specifications while maintaining vehicle safety standards. The process includes suspension component replacement and alignment verification to ensure proper vehicle handling post-repair.
Paintless Dent Repair
This cost-effective service removes minor dents and dings without repainting. Our technicians use specialized tools to gently massage out imperfections while preserving original factory paint. Ideal for hail damage, door dings, and minor collision marks, this method saves time and maintains vehicle value.
Rental Cars
We coordinate on-site rental car services through Enterprise, including direct drop-off and pickup. Our team helps customers navigate insurance coverage for rentals, whether through liability claims, comprehensive policies, or rental reimbursement add-ons. This service ensures minimal disruption during repair periods.
Insurance Claims
Our staff guides customers through the insurance process, from initial claims filing to final approval. We help document damage, communicate with adjusters, and verify coverage details including rental reimbursement and uninsured motorist benefits. This support simplifies post-accident recovery for policyholders.
Questions
What services does Mill City Auto Body offer?
We provide collision repair, frame/unibody restoration, paintless dent repair, OEM-matching refinishing, rental car coordination, and insurance claim assistance for all vehicle types.
Do you need an appointment for repairs?
While walk-ins are welcome during business hours, we recommend scheduling appointments for Saturday visits or complex repair consultations to ensure dedicated service time.
How does the rental car process work?
We coordinate with Enterprise for on-site rental vehicle delivery. Our team helps verify your insurance coverage for rentals, including liability claims or comprehensive policies.
Is there a warranty on repairs?
Yes, all collision and frame repairs come with a comprehensive warranty that covers both parts and labor for your peace of mind.
Can you help with insurance claims?
Our staff assists with documenting damage, communicating with adjusters, and verifying coverage details including rental reimbursement and uninsured motorist benefits.
Reviews (7)
Jan Aalerud
May 24, 2022
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The wonderful people at Mill City Auto Body have saved me from myself again! Just picked up my gleaming vehicle and it looks brand new! They have been taking meticulous care of both my business and personal vehicles for years with reasonable, fast and professional results, and I count on them time after time to make it happen for me. Thanks for making me smile AGAIN. Mill City Auto Body is the absolute BEST!
Mairin Chagnon
Jan 09, 2022
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I had my car brought here after an accident that left my bumper completely messed up. I am so impressed with the quality of the work and how honest and friendly everyone who works there was. My car looks even better than before! While I hope I don't need any more body work on my car anytime soon, I would definitely use Mill City Auto Body again and absolutely recommend them to everyone.
Kelly D.
Jun 27, 2021
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This place was amazing and did such a great job fixing my Nissan after it was hit in a hit and run. It looked amazing. The staff are really friendly and communicated thoroughly with my husband in terms of parts and what it would need. I recommend this place for any auto body work.
Callie Dolan
Dec 20, 2020
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I have gone to Mill City Auto Body twice for body work on my car and I will never go anywhere else! Most recently, I needed an emergency repair on my front bumper and head/fog lights so I could have my car pass state inspection. Jeff fit me into his schedule right away and my car was all ready in only a few days! Jeff and his team are simply amazing; they're professional, friendly, efficient and kept me updated throughout the whole process. My car looks brand new and I highly recommend Jeff and his team at Mill City Auto Body!
Alexis Monville
Jun 02, 2020
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Great experience! I feel it is a pain when you need your car fixed. But with Mill City Auto Body, the experience was great! When you pick up your car, it is like if it was brand new! Thank you for your professionalism!
A. G.
May 30, 2020
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I have several vehicles, including an antique car, and trust all our work to Mill City Auto Body. The care they take is outstanding. Jeff and his team do a wonderful job. I've referred 3 friends there and every one has come back thanking me and recommending Mill City to other people needing auto body repair in Westford, MA and surrounding areas. Thank you, Mill City Auto Body!
Tom Ciovacco
Apr 03, 2020
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We had to get a repair due to an auto accident. There was a minor miscommunication with a rental car that Jeff handled promptly and with a level of customer service I was truly impressed with. The work was done well and with no run around. Would definitely do business here again.
