Business Details
50+ Years
experience
Emergency
services
Your Trusted Partner for Auto Repair Solutions
Cape Ann Auto Body & Service Center has proudly served Essex and the North Shore communities since 1955, establishing a reputation for quality workmanship and honest service. As a family-owned business, we combine decades of experience with modern repair technology to deliver reliable auto repairs and maintenance for all makes and models. Our skilled technicians specialize in collision repair, mechanical services, and preventative maintenance, ensuring vehicles receive precise diagnostics and lasting solutions. We prioritize transparent communication, fair pricing, and community-focused service, treating every customer like a neighbor.With a lifetime guarantee on collision paintwork and competitive labor rates, we offer exceptional value while maintaining strict adherence to industry standards. Our commitment to ongoing training and advanced equipment ensures every repair meets the highest safety and quality benchmarks, making us the trusted choice for generations of drivers in Essex, Gloucester, Manchester by the Sea, Rockport, Ipswich, and South Hamilton.
Services
Brake Service
Oil Change
Battery Service
Wheel Alignment
Cooling System
A/C Repair
Exhaust Service
Vehicle Diagnostics
Engine Repair
Suspension Repair
Details
- Year established: 1955
Highlights and features
- Family-owned since 1955 with decades of combined technician experience
- Lifetime guarantee on collision paintwork ensures lasting results
- Competitive labor rates lower than dealership repair shops
- Free estimates for all auto services
- Handles insurance claims for hassle-free repairs
What people say
Reliable service
Skilled technicians
Lifetime paint guarantee
Quick turnaround
Fair pricing
Services
Brake Service
Our brake service ensures reliable stopping power through comprehensive inspections of pads, rotors, and calipers. We use quality parts to restore braking performance and prevent safety issues. Technicians explain repairs clearly, never recommending unnecessary work while maintaining optimal brake function.
Oil Change
We provide full lube, oil, and filter services using manufacturer-recommended products. Regular oil changes improve engine efficiency and longevity while preventing costly repairs. Our technicians check fluid levels and explain maintenance needs in plain language for every vehicle.
Wheel Alignment
Precision wheel alignments correct camber, caster, and toe angles to ensure proper handling and tire longevity. Our equipment provides accurate measurements while technicians explain alignment reports to guarantee safe, predictable vehicle performance and prevent uneven tire wear.
Cooling System
Cooling system maintenance prevents overheating through radiator, hose, and water pump inspections. We replace failing components with durable parts to protect engines from heat damage, ensuring optimal temperature regulation and preventing costly mechanical failures during operation.
Vehicle Diagnostics
Advanced OBD-II scanning identifies underlying issues through trouble code analysis. Our technicians interpret diagnostic data to recommend only necessary repairs, saving time and costs while restoring vehicle performance efficiently and accurately for all makes and models.
Questions
What types of vehicles do you service?
We service all makes and models, both foreign and domestic, including cars, trucks, SUVs, and classic vehicles.
Do you work with insurance companies?
Yes, we handle all insurance claims, managing paperwork and communication to make repairs stress-free for customers.
What is included in your collision repair warranty?
Our collision repairs include a lifetime guarantee on paintwork, ensuring long-lasting quality and protection.
Are your labor rates competitive?
Yes, our labor rates are lower than dealership shops while maintaining the highest service standards.
How can I get a service estimate?
We offer free estimates via phone, email, or in-person visits at our Essex, MA location.
Reviews (6)
Arden Dore
Oct 04, 2021
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Was involved in a hit and run in my driveway and managed to do damage to my car and my husband's brand new car. He never knew until I got home after going out to breakfast with my buddies and gave him the news. LOL! Cape Ann Auto Body took great care of both cars quickly and you would never know anything ever happened. They are true professionals, fair and great people!
Corbyn Whiles
Jul 16, 2021
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Fantastic business. They were unbelievably quick and professional. I had what I thought to be a serious car issue and they had me fixed up in a day. Very fair prices and super friendly. I can't recommend enough!
Jeff Rolke
Jan 15, 2021
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My car got a clogged rain gutter from the sunroof that resulted with water in the floor. The mechanic Joe took great care of my Infiniti. He was clean and neat, the service took exactly how long he said and the car has had no issues or smell since the service was performed.
Rich Mulley
May 21, 2019
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Been here twice for service. Friendly & professional. Unlike most other repair shops, they don't try to sell you more than you need. Haven't done very complicated stuff yet, but skill level seems pretty high.
Chuck McCarthy
Jan 17, 2019
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Family business also treats you like family. Been going there over 30 years. Thank you. I could never ask for better
Javi Nagasaki
Nov 17, 2017
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Steve Pascucci provides great customer service at a reasonable cost. The car came out looking better than new. Work was completed on time, and the rental from enterprise in Gloucester was almost painless. The rental car company even delivered the car to cape ann auto o body.
