Business Details
28 Years
experience
Your Trusted Auto Repair Partner in Issaquah
Founded in 1998, Integrity Auto Repair has built a reputation for delivering honest, high-quality automotive services in Issaquah, WA. Our team of 6 ASE-certified technicians brings an average of 24 years of experience to every repair, utilizing state-of-the-art equipment while maintaining a commitment to transparency and customer education. We specialize in working on all makes and models, from domestic vehicles to European luxury cars, with a focus on preventive maintenance and lasting repairs.Our lifetime parts and labor warranty reflects our confidence in service quality, while our community involvement demonstrates our dedication beyond automotive excellence. We prioritize customer relationships through clear communication, fair pricing, and services like complimentary shuttle transportation to ensure a stress-free experience.
Services
Oil Changes
Brake Repair
Transmission Services
Fleet Maintenance
Tire Services
Engine Diagnostics
Suspension Repair
Emission Testing
Pre-Purchase Inspections
Computer Diagnostics
Details
- Year established: 1998
Highlights and features
- We offer a lifetime parts and labor warranty on most repairs
- Our 6 ASE-certified technicians average 24 years of automotive experience
- We use state-of-the-art diagnostic equipment for accurate repairs
- We provide complimentary shuttle service and loaner vehicles
- We prioritize transparent communication about all repair needs
Associations and certifications
- ASE Certified
- ASE Blue Seal of Excellence
What people say
ASE certified technicians
Lifetime warranty
Transparent communication
Competent staff
Community involvement
Services
Auto Repair
Our ASE-certified technicians handle all makes and models for comprehensive auto repair services. From brake systems to engine diagnostics, we use advanced tools to identify and fix issues accurately. With expertise in domestic, Asian, and European vehicles, we ensure quality repairs that meet manufacturer specifications while maintaining transparent communication throughout the process.
Preventive Maintenance
We provide factory-scheduled maintenance following manufacturer guidelines for optimal vehicle performance. Our services include oil changes, filter replacements, and multi-point inspections to prevent breakdowns. With specialized knowledge of different vehicle types, we help extend vehicle lifespan while maintaining warranty requirements through documented service records.
Brake Repair
Our brake specialists perform comprehensive inspections using digital imaging technology to assess brake pad wear and rotor condition. We offer complete brake system services including caliper replacement, ABS diagnostics, and emergency brake adjustments. With premium-quality replacement parts and lifetime warranty coverage, we ensure safe and reliable braking performance for all vehicle types.
Transmission Services
We specialize in both automatic and manual transmission repairs for domestic and imported vehicles. Our services include fluid exchanges, torque converter replacements, and complete rebuilds using specialized tools. With computerized diagnostics and experienced technicians, we address shifting issues, leaks, and performance problems while offering a lifetime warranty on transmission repairs.
Fleet Maintenance
Our fleet services cater to businesses with multiple vehicles through scheduled maintenance programs and priority service scheduling. We provide detailed service reports, discounted rates for volume service, and vehicle tracking systems to manage maintenance needs. With dedicated account management and after-hours service options, we help businesses maintain operational efficiency through reliable vehicle upkeep.
People
Nate Bean
Founder & President
ASE-certified master technician with over 30 years automotive experience. Founded Integrity Auto Repair in 1998 after graduating from Lake Washington Voc-Tech. Holds multiple automotive certifications and manages shop operations while maintaining active involvement in community ministries.
Tom Johnson
Service Manager
Joined Integrity Auto Repair in 2005 with extensive customer service experience. Holds business degree from Bellevue Community College. Focuses on client education and service transparency while managing daily shop operations and customer relations.
Marvin Gohl
Shop Foreman
ASE-certified master technician with 30 years industry experience. Has been with Integrity Auto Repair since its founding. Specializes in advanced engine diagnostics and complex repair solutions while mentoring junior technicians in the latest automotive technologies.
Tyler
Service Consultant
Former Honda dealership service consultant with 10 years automotive experience. Focuses on customer communication and service recommendations. Provides specialized expertise for Asian vehicle models while ensuring clear service explanations for all clients.
Randy
Technician
Experienced technician with nearly 30 years automotive repair expertise. Specializes in comprehensive vehicle diagnostics and quality control. Ensures accurate repairs while maintaining focus on customer satisfaction through detailed service explanations.
Questions
What types of vehicles do you service?
We service all makes and models including domestic, Asian, and European vehicles. Our ASE-certified technicians have specialized expertise in luxury brands like BMW, Mercedes-Benz, and Volvo.
Do you offer warranties on repairs?
Yes, we provide the best lifetime parts and labor warranty in Washington state, covering repairs as long as you own your vehicle.
How can I schedule service?
Schedule through our website, call us directly at 425-557-8665, or visit our Issaquah location during business hours for immediate assistance.
What sets you apart from dealerships?
We combine dealership-level expertise with personalized service, using factory-grade tools while offering more competitive pricing and flexible service options.
Do you provide maintenance reminders?
Yes, our fleet service includes automated maintenance notifications and we recommend service intervals based on manufacturer guidelines and vehicle usage patterns.
Are loaner vehicles available?
Yes, we offer complimentary loaner vehicles and shuttle service within the Issaquah area during your vehicle's service period.
Videos
Reviews (6)
Michael Stark
Jun 17, 2022
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Integrity provided excellent service all around for my engine replacement. Chrysler \ Jeep really left me thinking you couldn't trust anyone in the auto industry. Integrity proved me wrong. My engine blew after a recent service at the dealership and they refused to honor my warranty. I called a few places about replacing the engine with a Jasper Crate. Integrity provided a quick and accurate quote.
They offered to store my vehicle while the engine arrived, kept me informed through the entire process and installed it the minute the engine showed up. Konnor at Integrity provided clear and friendly communication through the entire process. Some of the best customer service I've experienced.
They offered to store my vehicle while the engine arrived, kept me informed through the entire process and installed it the minute the engine showed up. Konnor at Integrity provided clear and friendly communication through the entire process. Some of the best customer service I've experienced.
Mike
May 11, 2022
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Once again Integrity did a great job with my vehicle. After the initial evaluation the prioritized the repairs for me and walked me through the need for each. With my approval they quickly performed the work and got me back on the road. with a clean car inside and out. faster than I had expected. Great job! Services: Brake service & repair, Steering & suspension repair, Wheel alignment, Auto engine diagnostic
James Roddy
Apr 25, 2022
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Great experience from start to finish with Tom and Integrity Automotive. I told him what was going on with my vehicle and had it towed in. They looked at it early the next day and texted me a report of their findings. They even charged me less than I expected for the diagnostic. Really glad I had my vehicle towed to these guys and I highly recommend them.
Susan Kreidler
Apr 12, 2022
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I LOVE Integrity Automotive Maintenance and Repair. The first visit was to replace the bulb in my front headlight. Every other shop ignored me, but Integrity fixed it that day and didn't make excuses they had no openings. Recently, after a ton of money was spent at University Audi and no answers or ideas other than to buy a new car at a ridiculous price, I took it to Integrity. They SOLVED my electrical issue (my battery wasn't full hooked up after three visits to the Audi dealership) smh.and there was the oil consumption issue that Integrity managed at 10% of what the Audi wanted me to spend to 'possibly' fix it. Tom at Integrity was kind and easy to talk to and listened! It wasn't as if a woman came in and was going to be ripped off! I am SO relieved and happy with Integrity! They live up to their name!
Blake Weibling
Mar 13, 2022
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Integrity.it's right in the name. Not only is this the first time I've ever taken a car in for service and the total due was LESS than the estimate! LESS! A little background is I came in with a Mini Cooper that was telling me the brake light malfunctioned. Being a fairly tech savvy individual I decided to take a look and disconnect the pigtail that connects the rear break light carriage and visually inspect the issue.
Right away after comparing both sides it was obvious the cable had shorted and melted the plastic. I told the service technician I'd taken a look but splicing a new connector on the cable was beyond my skills to fix. Not only we're my concerns heard and listened to (not common at a repair shop) but in fact the diagnostic cost on the repair was slashed to next to nothing due to ease of repair with my helpful info! I've told all my coworkers and colleagues and I will continue to recommend and suggest people trust in the name, it's more than just marketing, it's a promise and they deliver! Customer for life!
Right away after comparing both sides it was obvious the cable had shorted and melted the plastic. I told the service technician I'd taken a look but splicing a new connector on the cable was beyond my skills to fix. Not only we're my concerns heard and listened to (not common at a repair shop) but in fact the diagnostic cost on the repair was slashed to next to nothing due to ease of repair with my helpful info! I've told all my coworkers and colleagues and I will continue to recommend and suggest people trust in the name, it's more than just marketing, it's a promise and they deliver! Customer for life!
Kevin Bodhi
Feb 13, 2022
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My experience with Integrity started with a phone call. A nice young man named Connor answered the phone. He was pleasant, knowledgeable, and empathetic, a rare combination in my experience. He got me in right away. He communicated. He saved me money. They did an outstanding job. What else need I say? I highly recommend this shop.