Business Details
39 Years
experience
Emergency
services
Trusted Auto Collision Repair in Inwood, NY
Established in 1987 by Rich Conte and Sal Casano, our auto repair facility was built on a foundation of integrity, quality craftsmanship, and customer-centric values. Over 37 years, we have grown from a small operation into a trusted local business while maintaining our original commitment to excellence in collision repairs. Our team includes I-Car Gold Class-certified technicians, ASE-certified professionals, and painters trained by Spies Hecker Paints, ensuring industry-leading expertise.We prioritize minimizing stress for clients by offering free mobile estimating, pickup/delivery, and rental car services. Our partnerships with all major insurance companies streamline claims processes, and our BBB accreditation reflects our dedication to ethical business practices. As a family-owned business, we take pride in serving multiple generations of customers and maintaining a reputation for transparency, competitive pricing, and lifetime guarantees on all work performed.
Services
Collision Repair
Auto Body Work
Paint Matching
Rental Car Delivery
Insurance Claims Assistance
Details
- Year established: 1987
Highlights and features
- Family-owned business with 37 years of local expertise
- I-Car Gold Class-certified technicians for advanced training
- Free pickup/delivery and rental car services available
- Direct insurance claims assistance to reduce deductibles
- Lifetime warranties on all collision repair work
Associations and certifications
- I-Car Gold Class
- ASE Certified
- Better Business Bureau
What people say
Lifetime warranties
Free insurance assistance
Competitive pricing
Convenient delivery
Professional staff
Services
Collision Repair
Our I-Car Gold Class-certified technicians perform precision collision repairs using advanced equipment and factory-matched paint. We guarantee all work with lifetime warranties and offer free insurance claim assistance to streamline the repair process for clients.
Rental Car Delivery
We provide complimentary rental car delivery directly to your location, eliminating the need to visit rental agencies. This service is available during repairs and includes coordination with insurance providers for seamless coverage.
Insurance Claims Assistance
Our team specializes in navigating insurance claims, helping reduce deductibles and ensuring accurate documentation. We work directly with all major insurers to simplify post-accident procedures for vehicle owners.
Free Mobile Estimating
Qualified technicians provide complimentary mobile damage assessments at your location. This service includes detailed repair cost estimates and immediate coordination with insurance companies for claim initiation.
Paint Matching
Our Spies Hecker-certified painters use advanced color-matching technology to ensure factory-accurate finishes. The process includes multi-stage paint applications and clear-coat protection for long-lasting, seamless results.
People
Rich Conte
Founder
Co-founded the business in 1987 with Sal Casano. Overseeing operations, Rich maintains quality standards while mentoring his three sons who now work in the family business.
Sal Casano
Co-Founder
Business partner since inception, Sal established core repair methodologies and customer service principles that continue guiding the company's daily operations and growth strategies.
Rich Conte Jr.
Operations Manager
Joined the family business after completing automotive repair certifications. Oversees daily shop operations and implements process improvements to maintain efficiency and quality standards.
Nick Conte
Insurance Liaison
Manages relationships with insurance providers and fleet accounts. Specializes in claim negotiations and deductible reduction strategies for policyholders.
Anthony Conte
Service Coordinator
Coordinates rental car logistics and customer communications. Ensures timely service delivery while maintaining the company's 'friends for life' customer relationship philosophy.
Questions
Are you open on Saturdays?
Our facility operates Monday-Friday for inspections from 8am-12pm and 1pm-4pm. Emergency services are available outside these hours.
Can you match my car's paint color?
Yes, our Spies Hecker-certified painters use advanced color-matching technology to ensure factory-accurate paint finishes for all vehicle models.
Do you work with insurance companies?
We partner with all major insurers to streamline claims processes, including deductible assistance and direct billing arrangements for policyholders.
What services include warranties?
All collision repairs come with lifetime warranties covering both parts and labor, reflecting our confidence in the quality of our workmanship.
How do I get a rental car?
We provide complimentary rental car delivery directly to your location during repairs, with coordination available through your insurance provider.
Reviews (7)
Nyvia Garry
May 26, 2022
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My son was involved in an accident, the ultimate fender bender. We decided to do business with Rich Conte after visiting four places, talking to other drivers including family members and after reviewing his reviews online. Rich Conte of Collision Specialists of Inwood, Inc. provides great customer service, excellent expertise on the field at a very competitive prices. We were given an estimate, told when to drop and pick up our car with no drama and no hassle whatsoever! Also, we were not asked to put a downpayment for the car before even starting to do any work as another collision company asked us to do.
The most remarkable thing is that our car looks better than before. Also, it was detailed clean as part of their service. This is a family business that provides great customer service at competitive prices in a field that is plagued with so many unscrupulous people. It is remarkable the type of work that Rich Conte and his sons do in our Inwood community.
The most remarkable thing is that our car looks better than before. Also, it was detailed clean as part of their service. This is a family business that provides great customer service at competitive prices in a field that is plagued with so many unscrupulous people. It is remarkable the type of work that Rich Conte and his sons do in our Inwood community.
Julia Antonopoulos
Apr 24, 2022
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This is a family owned business and they really treat you like family, while my vehicle was there I received call from Rich keeping me posted on the updates, they did fantastic job, I even got a sample of my paint to get home with me.
Jason Melzer
Apr 15, 2022
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I have used Collision Specialists of Inwood three times. Simply put, they are the best. They make you feel like you have family in the business. Their work is top notch and they make what could be an unpleasant process as easy as possible. I wouldn't go anywhere else. Service: Body & Trim
Louis Jan
Jan 09, 2022
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Critical: Value Absolute clown show. Won't do a damage inspection when it's snowing? Also the only auto repair place on earth that doesn't provide oil changes?
Michael Pavone
Dec 04, 2021
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Rich and his staff are extremely professional helpful and honest. The work is impeccable and the price was even better. Hands down if you are in need of auto body care this is your shop! Service: Body & Trim
Karina Khafizova
Oct 10, 2021
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Perfect service and price! Everyone was very professional and helpful! They completed the service within 15 mins! They gave me advice where to purchase the needed parts and changed it for me. Truly a lifesaver! Thank you for your help! Highly recommend! Service: Electrical
Alan Goldberg
Apr 29, 2021
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I have used Richie and his crew several times over the past few years and the experience from initial drop off thru pick up was great. They did it all, dealt with the insurance companies, got us a rentacar, kept us in the loop as to the progress and, of course, did exceptional work with the repairs. They are highly recommended.
