Business Details
41 Years
experience
Emergency
services
Your Trusted Auto Repair Partner in Wassaic, NY
Established in 1985, Jack's Auto Service has built a reputation for excellence in automotive repair and customer care. Our family-owned business, led by Jack and Linda Gregory, combines decades of experience with cutting-edge technology to service both foreign and domestic vehicles. As an AAA Approved Auto Repair shop and NAPA Auto Care Center, we employ ASE Certified technicians who specialize in diagnostics, repairs, and hybrid vehicle maintenance.We prioritize transparency, offering shuttle services, senior/student/veteran discounts, and a NAPA Peace of Mind Warranty. Our commitment to community and customer satisfaction has earned us a loyal clientele in Dutchess County and beyond.
Services
Air Conditioning Repair
Brake Inspection
Fleet Maintenance
State Inspections
Towing Service
Engine Diagnostics
Oil Changes
Suspension Repair
Transmission Service
Exhaust Systems
Details
- Year established: 1985
Highlights and features
- We employ ASE Certified technicians with expertise in hybrid and traditional vehicles.
- 37 years of family-owned service with a proven track record in Dutchess County.
- NAPA Peace of Mind Warranty covers repairs for 24 months/24,000 miles nationwide.
- Free shuttle service to local businesses and Metro North train stations.
- Senior, student, and veteran discounts with frequent service promotions.
Associations and certifications
- AAA Approved
- ASE Certified
- NAPA Auto Care Center
What people say
Trustworthy service
Reasonable pricing
Emergency repair assistance
Knowledgeable staff
Community commitment
Services
Air Conditioning Repair
Our ASE-certified technicians diagnose and repair automotive air conditioning systems using NAPA parts. We ensure optimal cooling performance for passenger comfort and vehicle efficiency. Services include refrigerant recharge, leak detection, and component replacement.
Fleet Maintenance
We provide priority scheduling and dedicated technician communication for business fleets. Services include preventive maintenance, repair tracking via NAPA Tracs system, and downtime minimization strategies. Our proximity to Metro North supports efficient service for commercial clients.
State Inspections
As a certified NYS inspection station, we perform comprehensive vehicle safety and emissions checks. Our process includes digital diagnostics, repair recommendations, and documentation to ensure compliance with state regulations and warranty requirements.
Towing Service
We offer towing assistance for disabled vehicles using flatbed equipment. Services include local transport to our facility, roadside diagnostics, and coordination with insurance/roadside assistance providers. Emergency response is available during business hours.
Engine Diagnostics
Our technicians use advanced diagnostic tools to identify engine performance issues. Services include OBD-II code reading, sensor testing, and repair recommendations. We provide detailed explanations of findings and repair options for domestic and foreign vehicles.
People
Jack Gregory
Owner
Award-winning Master ASE/NAPA Technician with expertise in hybrid vehicles, school buses, and heavy-duty trucks. Founded Jack's Auto Service in 1985 to provide community-focused automotive care.
Linda Gregory
Owner
Business Administration graduate managing operations. Co-founder instrumental in establishing the shop's AAA Approved status and commitment to customer service excellence since 1985.
Jim Killmer
Master Technician
ASE Certified specialist with advanced training in automotive electronics and diagnostic systems. Provides technical leadership for complex repair cases at the shop.
Brian MacKay
Mechanic
Air Force Veteran with expertise in mechanical repairs and towing operations. Handles both routine maintenance and emergency roadside assistance services.
Kaitlin Gregory
Service Consultant
Business degree holder and ASE Certified advisor. Coordinates customer service initiatives and maintains vehicle service records using the NAPA Tracs system.
Questions
What services does Jack's Auto Service offer?
We provide comprehensive auto repair including diagnostics, brake service, engine repairs, fleet maintenance, and state inspections. ASE Certified technicians handle domestic, foreign, and hybrid vehicles.
Is Jack's Auto Service certified?
Yes, we're AAA Approved, ASE Certified, and a NAPA Auto Care Center. Our technicians maintain industry-standard certifications for quality assurance.
Do you offer warranties on repairs?
All repairs include NAPA's 24-month/24,000-mile Peace of Mind Warranty honored at 13,000+ NAPA locations nationwide.
Can I schedule an appointment online?
Yes, use our website's scheduling form or call (845) 373-9757 during business hours for appointment coordination.
What areas do you serve?
Primarily Wassaic and Dutchess County, with shuttle service to Metro North stations and local businesses.
Are there special discounts available?
We offer senior citizen, student, and veteran discounts along with periodic service promotions.
Reviews (7)
Alex Gofman
Mar 23, 2022
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I brought my Toyota Prius here after the dashboard lit up like a Christmas tree with warning lights related to the hybrid braking system. I took a chance with Jack's since they listed had "hybrids" on their website. I was worried about having the problem diagnosed incorrectly, there are a lot of horror stories online of people paying thousands to fix the same issue only to have it return shortly after. Thankfully Jack's correctly diagnosed the problem and repaired it as soon as the parts were available. I was glad to see that the final cost of the repair wasn't more than the initial estimate. I've driven about 1000 miles on the car since and everything works great!
Desiree Baldelli
Feb 26, 2022
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Jacks Auto is the best from the knowledgeable front office to the techs in the shop! I will never bring my car anywhere else. if I could give them more stars I would. They never disappoint and they are honest! Services: General repairs & maintenance, Oil change, Auto engine diagnostic, Tires
Ryan King
Jan 17, 2022
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This shop absolutely went above and beyond for me. I got what I thought was a flat tire which turned out to be a badly cracked rim, two hundred miles from my house and was basically stranded. Instead of charging me an arm and a leg, or trying to sell me a new rim, Brian pulled out the welder and was able to weld and repair my rim, allowing me to drive back home to get back home to my family. I was blown away by the service at this shop, treated like family is an understatement. these guys are the real deal, saved me probably close to 700$, and I'm extremely happy with the service provided at this shop. 5/5 stars couldn't be happier I would highly recommend. I never give reviews but with them going above and beyond I felt the world needs to know.
Josh A.
Aug 19, 2021
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Jack and his team have helped me numerous times. I really can't thank them enough! His guys are knowledgeable and professional. The office ladies are always friendly and helpful. Highly recommend. Services: Tires, Steering & suspension repair, Wheel alignment
Linda
Aug 16, 2021
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Went here for a year with my old car when i got it. He inspected it before i bought it. From the start, it was burning oil way too fast, burning gas, no pick up. They only did oil changes all that time and told me to bring it in earlier and earlier. Pretty soon it's burning the oil by 1500 miles. Either poor or no communication from wife, Linda, who seems to be in charge, finally left them, and in 2 days it was driving like a new car.
They literally put my life in danger by ignoring the real problem - it needed a tune up! Unbelievable. I also heard they try to slander the competition and spy on them. Such a bizarre and dangerous experience. Highly dysfunctional place.
They literally put my life in danger by ignoring the real problem - it needed a tune up! Unbelievable. I also heard they try to slander the competition and spy on them. Such a bizarre and dangerous experience. Highly dysfunctional place.
Jacob Cote
May 13, 2021
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I cannot believe how fast and efficient they were. I went in to get an oil change, two tires, and a tune up. It literally took an hour and a half! It felt like I was in and out! My car runs amazing, I will definitely be back! Services: Auto engine tuning, General repairs & maintenance, Oil change, Tires
Daniel Donnelly
Nov 01, 2019
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Appointment made with just one day's notice. Friendly welcome and right away a mechanic starts on my Pathfinder's inspection. Comfortable waiting area with bathroom, refreshments, television and reading materials. Very affordable service and convenient location!
