Business Details
46 Years
experience
Your Trusted Auto Repair Partner in Plattsburgh, NY
Since 1980, Auto Barn Collision Center has been a family-owned pillar of automotive repair excellence in Plattsburgh, NY. Our commitment to treating customers like family drives our approach to collision repair, combining decades of technical expertise with adherence to OEM manufacturer standards. We specialize in comprehensive collision services including frame and unibody repair, suspension component replacement, and precision refinish duplication that matches original factory coatings. Our lifetime limited warranty guarantees lasting quality, while our adoption of environmentally friendly PPG refinish coatings demonstrates our dedication to sustainable practices.With a focus on customer service as priority #1, we provide transparent communication throughout the repair process and maintain rigorous quality control measures to ensure every vehicle meets our exacting standards. Our team's deep local knowledge and investment in advanced repair technologies position us as a trusted partner for restoring vehicles to their pre-accident condition.
Services
Collision Repair
Frame Repair
Refinish Services
Suspension Replacement
OEM Standard Repairs
Details
- Year established: 1980
Highlights and features
- Family-owned since 1980 with proven collision repair expertise
- Lifetime limited warranty on all repair work
- Adheres to strict OEM manufacturer repair standards
- Uses environmentally friendly PPG refinish coatings
- Specializes in factory-matched paint duplication
Services
Collision Repair
Our comprehensive collision repair service addresses all impact damage using advanced equipment and OEM-approved techniques. We perform precise structural analysis and repair to restore vehicle integrity. Our technicians complete frame straightening, panel replacement, and dent repair while maintaining factory specifications.
Frame Repair
Specialized frame and unibody repair services utilize computerized measuring systems for exact dimensional restoration. We realign vehicle structures to manufacturer tolerances using state-of-the-art equipment. Our process ensures proper fitment of all body panels and mechanical components post-repair.
Refinish Services
Precision refinish services duplicate original factory paint using advanced color-matching technology. We apply PPG waterborne coatings that provide superior color accuracy while reducing environmental impact. Our multi-stage process ensures durable, long-lasting finishes that resist fading and chipping.
Suspension Replacement
Complete suspension component replacement services restore vehicle handling and safety. Our technicians inspect and replace damaged control arms, struts, and bushings to factory specifications. We use OEM-quality parts and perform post-repair alignment checks to ensure optimal performance.
OEM Standard Repairs
All repairs follow strict OEM manufacturer guidelines for safety and quality. We maintain current technical certifications and use approved repair methods. Our adherence to factory standards ensures proper vehicle operation and maintains warranty validity.
Questions
What auto body services do you offer?
We provide full collision repair, frame/unibody repair, suspension component replacement, and precision refinish services matching OEM standards for all vehicle makes.
Do you offer a warranty on repairs?
Yes, we provide a lifetime limited warranty covering all repair work for as long as you own your vehicle.
Are your painting processes environmentally friendly?
We use PPG waterborne refinish coatings that reduce hazardous waste and improve air quality while maintaining factory color accuracy.
How can I track my vehicle's repair status?
Visit carwise.com and enter your vehicle information to access real-time updates on your auto body repair progress.
What post-paint care tips should I follow?
Avoid commercial car washes for 30 days, hand wash in shade with mild solution, and prevent contact with bird droppings or sap for optimal paint curing.
Videos
Reviews (6)
Rebecca Moss-Patnode
May 24, 2022
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The employees at Auto Barn did a fantastic job fixing my damaged bumper and trunk door. My car looks new again. Services: Painting, Body & Trim
Amielynn Whitney
May 06, 2022
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Awsome customer service kuddos to Nichole! Received my car earlier then expected! Work was amazing! Services: Painting, Body & Trim
Richard Stonier
Jan 15, 2022
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Have had repairs at AutoBarn on 4 occasions over the past 10 years, everything from dings repaired to complex collision repairs. Nicole Reynolds & staff r great! Services: Painting, Body & Trim
Rachael Christiana
Aug 15, 2021
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Upon first arrival to pick up my car post repairs, multiple dirt/debris spots were found in the clear coat of the "repaired" area. I addressed my concern with the company and they agreed to fix the car. Four days later we returned to pick up the car for a second attempt and found yet again another problem. Too much clear coat was applied in one area and dried leaving visible drip marks. When I tried to address my concerns again to the company I was told by the receptionist that "it was probably the best it was going to get".
After talking to an adjuster again, the company did fix the second issue with no apology for the mistake or inconvenience of having no vehicle for days. In addition, when I arrived to pick up my car for the third time, the receptionist was no where to be found and my key was just left on the counter. After waiting for someone, the receptionist peaked her head out of the shop just long enough to say "your key is on the counter" and returned to the shop. I was appalled by the extremely poor customer service and will never utilize this company for repairs again.
After talking to an adjuster again, the company did fix the second issue with no apology for the mistake or inconvenience of having no vehicle for days. In addition, when I arrived to pick up my car for the third time, the receptionist was no where to be found and my key was just left on the counter. After waiting for someone, the receptionist peaked her head out of the shop just long enough to say "your key is on the counter" and returned to the shop. I was appalled by the extremely poor customer service and will never utilize this company for repairs again.
Jennifer Booth
Jul 12, 2021
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This is an outstanding body shop. Cleanest shop you'll ever find, but more importantly they do great work! Service: Body & Trim
Shawn LaBombard
Apr 30, 2021
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The guys did an outstanding job on our tahoe. They went above and beyond what we expected and our vehicle was back to us quickly. Have always found their work the best in our area. Shawn Services: Painting, Body & Trim
