Business Details
24 Years
experience
Emergency
services
Trusted Auto & Truck Repair Services in Camp Verde, AZ
Established in 2002, Hansen Enterprises Fleet Repair (HEFR) has built a reputation for excellence in automotive repair services across Northern Arizona. Our team of certified technicians utilizes state-of-the-art diagnostic equipment and premium parts to deliver reliable solutions for passenger cars, diesel engines, medium/heavy-duty trucks, and RVs. As one of Arizona's first Certified Green Shops, we prioritize environmental responsibility while maintaining rigorous quality standards. With over two decades of experience, we specialize in preventative maintenance programs that reduce downtime and repair costs by up to 47%.Our proprietary software tracks vehicle maintenance histories to provide personalized service recommendations, ensuring optimal performance for every client. Our commitment to technical expertise, customer education, and operational transparency has made us a trusted partner for both individual vehicle owners and commercial fleet operators throughout the Verde Valley region.
Services
Auto Repair
Diesel Maintenance
RV Services
Heavy Duty Repairs
Preventative Maintenance
Cooling System Repair
Fuel System Services
Emergency Roadside Assistance
Oil Changes
Diagnostic Testing
Details
- Year established: 2002
Highlights and features
- We implement a proprietary maintenance tracking system to prevent breakdowns
- Our technicians maintain ASE certifications across multiple vehicle specialties
- We use manufacturer-recommended parts for all warranty-compliant repairs
- Our facility handles vehicles from Class A motorhomes to heavy-duty fleets
- We offer roadside assistance along major Northern Arizona corridors
Associations and certifications
- Certified Green Shop
Services
Preventative Maintenance
Our comprehensive maintenance programs follow manufacturer guidelines while incorporating specialized diesel requirements. We track vehicle-specific service intervals using digital and physical records to ensure timely fluid changes, filter replacements, and system inspections. This proactive approach reduces unexpected breakdowns by 47% while maintaining warranty compliance for both new and aging vehicles.
Diesel Engine Repair
We specialize in diagnosing and repairing modern diesel systems including Ford Power Stroke, Dodge Cummins, and Chevrolet Duramax engines. Our technicians maintain expertise in high-compression engine dynamics and computer-controlled fuel systems. We use specialized diagnostic tools and OEM-grade replacement components to restore optimal performance and fuel efficiency.
RV Maintenance
Our RV services cover both vehicle systems and living components in Class A, B, and C motorhomes. We perform comprehensive inspections of running gear, electrical systems, and climate control units. Our preventative maintenance extends vehicle lifespan while ensuring safety compliance for long-distance travel and recreational use.
Heavy Duty Truck Services
We provide federal inspection compliance, brake system maintenance, and cooling system services for commercial fleets. Our facility handles tractor-trailers and medium-duty trucks with specialized diagnostic equipment. Our programs reduce total cost-per-mile through quality parts and scheduled maintenance that minimizes unplanned downtime.
Emergency Roadside Assistance
Limited emergency services include on-site diagnostics and repairs for critical vehicle failures. Our technicians respond to breakdowns along major Northern Arizona corridors including I-17 and highways 69, 87, and 260. We prioritize getting vehicles operational for safe transport to our facility.
Questions
What types of vehicles do you service?
We service all gasoline and diesel vehicles including passenger cars, light trucks, RVs, and heavy-duty commercial trucks up to Class 8.
Are your technicians certified?
Yes, our team maintains ASE certifications across multiple specialties including diesel engines, electrical systems, and preventive maintenance.
Do you handle warranty-covered repairs?
We perform manufacturer-recommended maintenance using approved parts to maintain warranty compliance for new vehicles.
What makes you a Certified Green Shop?
We implement environmentally responsible practices including proper hazardous waste disposal, energy-efficient equipment, and pollution prevention measures established through Arizona's Green Shop program.
How do you track maintenance history?
We maintain both digital and physical records for every vehicle, tracking service intervals and generating personalized maintenance schedules for clients.
Do you offer roadside assistance?
Yes, we provide limited emergency roadside services along major Northern Arizona highways for critical vehicle failures.
Reviews (6)
Alison LoParco
Jun 09, 2022
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I took my truck to Hansen for a replacement air valve installation & they worked me into their busy schedule. Unfortunately the part sent to us was defective so they had to put the old part back in & I'm fighting with Haldex to replace the defective part. Hansen was great to work with even on short notice.
James Butler
Aug 14, 2021
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Rear pinion drive shaft seal leaked on our class A motorhome. Hansen Enterprises (HEFR) replaced the seal. We also had them pack the front wheel bearings, replace those seals, and grease the caliper slides. They completed the work in 24 hours. Reasonable price. Quality craftsmanship - a rare fiend these days. Service: General repairs & maintenance
Tom Lombardi
Jun 17, 2021
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We brought our Prevost H3-45 bus motorhome to HEFR for a leaking wheel seal and complete PM service, engine oil change, belts, brakes, differential oil, transmission fluid and filters. Dave's shop is professionally run, clean and the mechanics are in uniform and pros at their jobs. Communication was great. This is a quality shop and I would recommend them to a friend.
Kathy Lundborg
Jun 21, 2020
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Finally, an RV mechanic I can trust! Access is a breeze as well. Fair pricing, but most of all is peace of mind. Dave gave me a creeper to go under my RV with him so he could show me how he was diagnosing the issue. As a single woman, this really upped my confidence and trust in the HEFR team. Understanding the problem and how he'd repair it reduced the overwhelm a lot! He made the quality repair as scheduled! I will be back.
Dan L.
Sep 06, 2019
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This place is a RIP off was overcharged for 30 min of tinkering and 30 min of small talk and writing up the bill no parts replaced most of the things that were done could have been done at advanced auto parts. We were in a tight spot now we are out of 300 dollars live and learn don't use this place!
Tim Roth
Nov 26, 2018
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Called them out on a emergency call. They came right away and diagnosed that the battery was bad and needed replaced. They got the tractor started by jumping it and said we will send you a bill. Well we got the bill and it was $460. $100 for the emergency call out and $360 to diagnosis and tp jump start the battery. I didn't think that was fair so I gave them a call. He said that was the minimum fee. I asked him why wouldn't he tell customers that before he sent out his technicians. He didn't know why.
